The Provident Bank

Overview / Commentary
239 Washington St
Jersey City, NJ 07302

The Provident Bank is headquartered in JERSEY CITY and is the 2nd largest bank in the state of New Jersey. It is also the 127th largest bank in the nation. It was established in 1839 and as of December of 2023, it had grown to 1,121 employees at 96 locations. The Provident Bank has an A health rating.

Great Bank

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I have had all my main accounts at the Leonia Branch for years.

The Manager and all the workers have been friendly and extremely helpful

When a mistake was made they corrected it immediately

As for overdraft fees all banks charge them. Simple solution is keep your records up to date and dont
over draw your account

I Had The Smart Checking Account And I Was Stunned That I Didn't Get The High Interest One Month

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I had the Smart Checking account and I was stunned that I didn't get the high interest one month. They said there is a charge comes in as pin-based purchase. It was the online payment of my cell phone bill. Although they acknowledged that it can't be pin-based (since it's online transaction), they said "it comes in as pin-based and there is nothing they can do about it." So don't be so certain that your signature based transactions will be counted as signature based.

Stay Away From This Bank !!

The worst experience I have ever had with a bank! They certainly do not care about their customers at all. They over charge your account with monthly fees and not willing to credit your account back for money they overcharged your account. A monthly fee is charged if you do not have a large sum of money in your account all the other banks do not charge a monthly fee if you have direct deposit but Provident does. The staff are extremely rude, bad attitudes and total idiots. 3 different tellers told me 3 different things in one day and the supervisor told me the tellers all gave me the wrong information! Take your money out of this bank and run.

IMPOSSIBLE To Use Your Own Money

They will find any reason in the world to reject one of your transactions... saying that you need to contact them to raise your daily limit. CONFIRMING IS LIKE PULLING TEETH IF THEY ARE ACTUALLY WORKING WHEN YOU NEED TO MAKE A PURCHASE.

Sometimes they just reject transactions for "Potential Fraudulent Activity" and shut down your card. You have to walk away from the sales counter, unable to access your own money and talk to them later. The mobile app? A joke. Fingerprint scan, passwords, etc and they STILL make you re-verify by asking your great grandmother's maiden name and the street you grew up on.

It's great security right? Helps you to keep your money secure? HAH! I've had one company fraudulently take money out of my account on TWO occasions now. Provident Customer Service told me essentially "too bad, work it out with them directly". All of this security to inconvenience you, the account holder and keep YOU away from YOUR money while other businesses can take what they want. Ridiculous.



Health Grade Components

FDIC Certificate #12010
Year Established1839
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.94%
Return on Equity - YTD8.22%
Annual Interest Income$615.8MM
Assets and Liabilities
AssetsQ4 2023vs Q4 2022$14.21B$13.78B
LoansQ4 2023vs Q4 2022$10.77B$10.16B
DepositsQ4 2023vs Q4 2022$10.34B$10.61B
Equity CapitalQ4 2023vs Q4 2022$1.65B$1.54B
Loan Loss AllowanceQ4 2023vs Q4 2022$107.2MM$88MM
Unbacked Noncurrent LoansQ4 2023vs Q4 2022$50.4MM$58.3MM
Real Estate OwnedQ4 2023vs Q4 2022$11.7MM$2.1MM
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

The Provident Bank Checking Account Rates

3.25%*-$15kProvident Smart Checking
OTHER TIERS: 0.10% $25k+ | 3.20% $15k - $25k


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