The Provident Bank is headquartered in Jersey City and is the 3rd largest bank in the state of New Jersey. It is also the 134th largest bank in the nation. It was established in 1839 and as of December of 2021, it had grown to 1,143 employees at 99 locations. The Provident Bank has an A+ health rating.
Great Bank
I have had all my main accounts at the Leonia Branch for years.
The Manager and all the workers have been friendly and extremely helpful
When a mistake was made they corrected it immediately
As for overdraft fees all banks charge them. Simple solution is keep your records up to date and dont
over draw your account
I Had The Smart Checking Account And I Was Stunned That I Didn't Get The High Interest One Month
I had the Smart Checking account and I was stunned that I didn't get the high interest one month. They said there is a charge comes in as pin-based purchase. It was the online payment of my cell phone bill. Although they acknowledged that it can't be pin-based (since it's online transaction), they said "it comes in as pin-based and there is nothing they can do about it." So don't be so certain that your signature based transactions will be counted as signature based.
Stay Away From This Bank !!
The worst experience I have ever had with a bank! They certainly do not care about their customers at all. They over charge your account with monthly fees and not willing to credit your account back for money they overcharged your account. A monthly fee is charged if you do not have a large sum of money in your account all the other banks do not charge a monthly fee if you have direct deposit but Provident does. The staff are extremely rude, bad attitudes and total idiots. 3 different tellers told me 3 different things in one day and the supervisor told me the tellers all gave me the wrong information! Take your money out of this bank and run.
IMPOSSIBLE To Use Your Own Money
They will find any reason in the world to reject one of your transactions... saying that you need to contact them to raise your daily limit. CONFIRMING IS LIKE PULLING TEETH IF THEY ARE ACTUALLY WORKING WHEN YOU NEED TO MAKE A PURCHASE.
Sometimes they just reject transactions for "Potential Fraudulent Activity" and shut down your card. You have to walk away from the sales counter, unable to access your own money and talk to them later. The mobile app? A joke. Fingerprint scan, passwords, etc and they STILL make you re-verify by asking your great grandmother's maiden name and the street you grew up on.
It's great security right? Helps you to keep your money secure? HAH! I've had one company fraudulently take money out of my account on TWO occasions now. Provident Customer Service told me essentially "too bad, work it out with them directly". All of this security to inconvenience you, the account holder and keep YOU away from YOUR money while other businesses can take what they want. Ridiculous.
Data as of Q4 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 12010 |
| Year Established | 1839 |
| Employees | 1143 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.27% |
| Return on Equity - YTD | 10.54% |
| Annual Interest Income | $402.3MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2021vs Q4 2020 | $13.78B$12.91B |
| Loans | Q4 2021vs Q4 2020 | $9.50B$9.72B |
| Deposits | Q4 2021vs Q4 2020 | $11.28B$9.88B |
| Equity Capital | Q4 2021vs Q4 2020 | $1.63B$1.56B |
| Loan Loss Allowance | Q4 2021vs Q4 2020 | $80.7MM$101.5MM |
| Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $47.7MM$86.6MM |
| Real Estate Owned | Q4 2021vs Q4 2020 | $8.7MM$3.0MM |
