TotalBank

Deposits held and insured by City National Bank (FL)

Overview / Commentary
888-682-2881
P.O. Box 524470
Miami, FL 33152-4470
Deposits held and insured by City National Bank (FL)

Written by Dori Zinn | Edited by Ali Cybulski | Updated on 05/12/2025

TotalBank is an online-only division of Miami-based City National Bank of Florida. The bank offers high-yield certificates of deposit (CDs), money market accounts and several home loan options. Products are available nationwide except in Florida and the U.S. territories.

  • CDs: TotalBank provides a selection of five CD terms — fewer options than other online-only banks. Choose from fixed-rate terms of six, 12, 24, 36 or 60 months. Annual percentage yields (APYs) are competitive, as expected for online-only high-yield CDs. But any TotalBank CD requires at least $25,000 to open and to receive the advertised APY. Many competitors don’t have such a steep requirement. Savers will not find special bump-up or no-penalty CD choices.
  • Money market accounts: As with CDs, money market accounts need a minimum opening deposit of $25,000. Maintain a minimum balance of $2,500 to earn the advertised APY; the maximum balance permitted per client is $1 million. No maintenance fees apply to money market accounts.

All money market and CD deposits are protected by the Federal Deposit Insurance Corp. (FDIC) up to $250,000, which is the standard coverage limit.

Customer service: Reach live help at 888-682-2881 from 8:30 a.m. to 5 p.m. Eastern time Monday through Friday. You can also message the bank online using the form found at the Contact Us tab.

Pros and cons of TotalBank


Pros Icon

PROS



• Offers competitive APYs on money market accounts and CDs

• Provides simple and quick processes to open accounts online

• Charges no maintenance fees on money market account



Cons Icon

CONS


• Requires steep minimum deposit to open a money market account or CD

• Limits CD term options compared with other online banks

• Operates no branches as online-only bank

Puzzling That It Omits Florida From The Special!

Posted by: |

Many banks limit their specials to the geographic area they are located in. Total Bank EXCLUDES their home area. Doesn't make any sense??? Puzzled in Fla!

Telephone Wait Times Are Terrible

Total Direct raised their Money Market rates to the highest in the nation on 8-26-22 and management had no conception of the chaos that would ensue. I tried to reach them over the phone on 3 different days and hold times have exceed one hour, with still no one with whom to talk.

Online Security Authentication Doesn't Work

Drivers License nonsense with live picture turn left turn right doesn't work. They claim they can't get around it. So six figures of money they did not get. Stupid.

6-Month CD - Interest Rate Of 5.601%

Posted by: |

For your 6-Month CD, we are currently offering an interest rate of 5.601% with an annual percentage yield of 5.76%.

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Health
A

Data as of Q1 2025

Data displayed below is for insuring bank: City National Bank (FL)
Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #20234
Year Established1970
Employees1012
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.82%
Return on Equity - YTD8.6%
Annual Interest Income$333.2MM
Assets and Liabilities
AssetsQ1 2025vs Q1 2024$27.18B$26.13B
LoansQ1 2025vs Q1 2024$18.75B$17.32B
DepositsQ1 2025vs Q1 2024$21.97B$21.06B
Equity CapitalQ1 2025vs Q1 2024$2.62B$2.38B
Loan Loss AllowanceQ1 2025vs Q1 2024$198.6MM$139.3MM
Unbacked Noncurrent LoansQ1 2025vs Q1 2024$125.6MM$116.6MM
Real Estate OwnedQ1 2025vs Q1 2024$15.2MM$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not TotalBank; we are a rate comparison website and cannot provide official rates or promotions.

TotalBank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.41%$2.5k$1mOnline Money Market Deposit Account

TotalBank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.41%$25k$1m6 Month Online CD
4.25%$25k$1m12 Month Online CD
4.00%$25k$1m24 Month Online CD
4.00%$25k$1m36 Month Online CD
4.00%$25k$1m60 Month Online CD
Locations

TotalBank is an Internet only bank and does not have branch locations. Its headquarters is located at P.O. Box 524470 - Miami, FL 33152-4470

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.