TotalDirectBank
Related Posts
11/12 - TotalDirectBank CDs Are Rate Leaders - 24-Month, 2.60% APY
9/26 - TotalDirectBank's Money Market Earns 2.35% APY
9/8 - Direct Money Market Deposit Account, 2.35% APY
2/11 - Totaldirect 12 Month CD Up To 2.82%!
1/24 - Rate Drop On 12 Month CD
1/10 - Totaldirect 12 Month CD Up To 2.91%!
Smooth Sailing During Initial Process
Just opened an account after doing some major research because I had not heard of them before. I am an elderly person looking for a solid account with my wife as joint and need to ensure my money is safe!! They are indeed FDIC insured by a parent company, City National Bank of Florida. I called and asked some questions about their deposit and withdrawal policy. The rep was clear and provided the answers that I needed. Setting up an account online was, in my opinion, straightforward and very similar to other banks I've used in the past. I've had terrible situations with bank's that I've had no prior experience with. A big red flag for me is a customer rep that seems annoyed at my questions! We will see how things go with Total Direct Bank as I continue my relationship with them. So far they have the second best CD rate on the list and I felt they are doing a good job of presenting themselves. I will update my comment if my experience later on changes from my initial one.
Great Newcomer To Direct Bank Market
TotalDirectBank is a welcome addition to the direct banking landscape.
They have come a long way over the last year since their launch! I opened an eCD back then and the process has improved a lot. The new eMM product and application process were great. Love the #1 rate.
I also appreciate that it’s very easy to call them and talk to a real human being!
I Got Lucky...Finally
I had a CD with discover and they kept giving me the runaround. When I tried to pull the CD the customer service dept. told me that they would give me a better rate to keep it. I agreed and guess what? MY RATE NEVER CHANGED! My CD wasn't even showing on my online banking acct. CONVENIENTLY, as soon as the renewal window for the CD was over, it was showing again on my dashboard. I expected better from a HUGE bank ranked highest in client satisfaction by JD Power!!! SOOO, I was FINALLY able to pull my money and took a gamble on Total Direct Bank based on the reviews and so far I have to say I am content. MUCH BETTER RATE ANYWAY! I may have to call in but I am fine with it so long as I get what I want. Just my opinion. Good luck.
Do Not Bank With Them
There are many better banks to do business with.
They took the money out of my account before they approved the account. They said they want my business bank accounts and statements. Seems like a scam to me. Cancel the transfer. Don't do business with them. They said they want the info to get to know me. Scam
Data as of Q3 2019
Health Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 20234 |
| Year Established | 1970 |
| Employees | 855 |
| Primary Regulator | OCC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.08% |
| Return on Equity - YTD | 9.01% |
| Annual Interest Income | $436.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2019vs Q3 2018 | $15.25B$13.95B |
| Loans | Q3 2019vs Q3 2018 | $10.70B$10.03B |
| Deposits | Q3 2019vs Q3 2018 | $11.56B$10.66B |
| Equity Capital | Q3 2019vs Q3 2018 | $1.85B$1.67B |
| Loan Loss Allowance | Q3 2019vs Q3 2018 | $43.3MM$25.8MM |
| Unbacked Noncurrent Loans | Q3 2019vs Q3 2018 | $35.0MM$45.2MM |
| Real Estate Owned | Q3 2019vs Q3 2018 | $0$412.00K |