TotalDirectBank

Deposits held and insured by City National Bank (FL)

Overview / Commentary
888-682-2881
25 West Flagler Street
Miami, FL 33101
Deposits held and insured by City National Bank (FL)

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Direct Money Market Deposit Account, 2.35% APY - 9/8/2019

Minimum amount to open Direct Money Market Deposit Account is $50,000. The maximum amount allowed per client is $500,000. A $50,000 daily balance required to earn the disclosed Annual Percentage Yield (APY) and avoid maintenance fee. The APY may change after the account is opened. APY is accurate as of September 6, 2019. No transactions allowed by debit/credit card or by check.

Totaldirect 12 Month CD Up To 2.82%! - 2/11/2019

12-month term CD is now at 2.82%. Minimum $25,000 required to open an account and earn the advertised APY.

Rate Drop On 12 Month CD - 1/24/2019

I noticed Total Direct Bank's 12 month CD rate dropped from 2.91% to 2.69%.

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Reviews (6)

Great Service And Easy Application Process

Posted by: marbal85 | Mar 1, 2019

I recently opened an account with Total Direct after seeing a better rate than what my current bank was offering me. the overall process of opening an account was simple and I was able to link my other account to the new CD. here are is what I like and didn't like:

What I didn't like:
* I did not receive an email confirmation fright away, I wasn't sure if my application was submitted I had to all customer service for them to confirm that they did receive my application.
* I received email confirmation the next day, and asked me to enroll in online banking.

What I like:
* The entire applications was online, there was no need to sign anything.
* Excellent customer service. I called customer service a few times throughout the process to ask a few questions and they were very helpful, and friendly.
* I like that I didn't need to manually enter my routing number and account number. I was able to link my account in easily.


Overall I was happy with the experience, there are improvements that can be made, but will definitely consider Total Direct again.

Good Service With Some Changes Needed

Posted by: tdl | Jan 18, 2019

I got some glitches with the application, perhaps because I was one of the first few, but all got promptly addressed.

Positives:
- Good rate
- Good look and feel website
- Application all done online. NO paper signature card to mail in!!!
- Great customer rep experience - no wait time and responsive to questions/concerns.

Need improvements:
- No immediate email confirmation after application submission.
- A while later received notification to login to another site to complete and send back the document. This was very confusing. It was a read-only version of the filled-out application and nothing to do. Should just request to review and if any wrong info, contact bank.
- While waiting for application to be processed, user can still access the application. There is no clear status shown whether it has been submitted/being processed and user is allowed to go through the pages again as if to create new application (confusing) and if user clicks the ACH validation page again, it will do additional ACH withdrawal!
- After receiving notice that CD has been opened and user can now do Online Banking enrollment -- well, the enrollment did not work right away.

Total Direct Bank But Not Totally Online.

Posted by: Texasguy | Jul 30, 2019

The application process was not smooth. I have Chase but they could not link. No confirmation email after 24 hrs opening a new cd account. I m not sure if i can trust this bank or really have to pick up the phone to talk to someone (would be waste of my time). They need to have more user friendly online version.

Requires Sharing Your Other Account Login Info? Seriously?

Posted by: ilebiz | Jul 10, 2019

While the CD rates and fees were quite competitive, I bailed out of the opening process when I learned I'd have to share my funding account login id and password with some third party in order to fund the CD via ACH transfer. Not something I'd recommend anyone do, and a red flag for me as I'd question the security sense of any bank that encourages customers to share their login information with others. Why not just verify access to the funding accounts by the common 2 small deposits rather than steal your customers' passwords?

Cds Are A Waste Of Time

Posted by: Targy | Jun 22, 2019

Have had two automatic rejections on different applications. No explanations or attempts to resolve the problems are forth coming.

Not User Friendly To Open An Account

Posted by: mike_stan | Jan 22, 2019

Wanted to open a CD but cannot ACH money to them because none of my banks are listed. Cannot believe they do online banking like this. If you want people to invest you need to make it so you can set up ACH transfer without hassles. I'm not mailing a check either.



Health
A+

Data as of Q2 2019

Data displayed below is for insuring bank: City National Bank (FL)
Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #20234
Year Established1970
Employees838
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.05%
Return on Equity - YTD8.82%
Annual Interest Income$293.3MM
Assets and Liabilities
AssetsQ2 2019vs Q2 2018$15.05B$14.10B
LoansQ2 2019vs Q2 2018$10.59B$9.97B
DepositsQ2 2019vs Q2 2018$11.81B$10.91B
Equity CapitalQ2 2019vs Q2 2018$1.80B$1.65B
Loan Loss AllowanceQ2 2019vs Q2 2018$42.7MM$24.4MM
Unbacked Noncurrent LoansQ2 2019vs Q2 2018$27.6MM$35.5MM
Real Estate OwnedQ2 2019vs Q2 2018$161.00K$388.00K
  User-submitted Promotions & Notices

This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

Direct Money Market Deposit Account, 2.35% APY

Carpline   |  
Minimum amount to open Direct Money Market Deposit Account is $50,000.
The maximum amount allowed per client is $500,000.
A $50,000 daily balance required to earn the disclosed Annual Percentage Yield (APY) and avoid maintenance fee.
The APY may change after the account is opened.
APY is accurate as of September 6, 2019.
No transactions allowed by debit/credit card or by check.

Rates
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Always verify rates and promotions with the bank or credit union. We are not TotalDirectBank; we are a rate comparison website and cannot provide official rates or promotions.

TotalDirectBank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.35%$50k-Direct Money Market Deposit Account

TotalDirectBank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.60%$25k-24 Month CD
2.60%$25k-36 Month CD
2.60%$25k-60 Month CD
2.50%$25k-12 Month CD
2.20%$25k-3 Month CD
Locations

TotalDirectBank is an Internet only bank and does not have branch locations. Its headquarters is located at 25 West Flagler Street - Miami, FL 33101

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.