Washington, DC 20220
Treasury Department Federal Credit Union is headquartered in Washington and is the 9th largest credit union in the District of Columbia. It is also the 1,294th largest credit union in the nation. It was established in 1935 and as of June of 2023, it had grown to 28 employees and 12,625 members at 6 locations. Treasury Department Federal Credit Union's CD rates are 3X the national average, and it has a B health rating.
Field of Membership Restrictions
Treasury Department Federal Credit Union is open to employees of the Treasury Department, Department of Homeland Security, U.S. Court, United States Securities and Exchange Commission (SEC) or other companies listed in the field of membership. Membership is also open to those who live, work, worship, or attend school in Washington, D. C.
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Holds Cash Deposits For 3 Days, Returns Checks, Charges Fees, Compliance Officer Retaliates By Closing Visa And Line Of Credit
After 34 years, would never do business with Treasury Dept. FCU again.
They held multiple Cash Deposits which were made on different days for 3 Days as unavailable funds. I never heard of making $100 bills unavailable.. Then, they returned multiple checks I had written as insufficient funds, charged a $35 fee for each check returned and now companies, like TRS (Telecheck) are charging another $35.
After requestingthe fees be returned, the Compliance Officer told me cash deposits from another Credit Union are not reported to Treasury FCU, but he did not want "talk geeky." The ATM, whcih is in the Federal Credit Union Network reads each $100 bill when fed into it and prints cash deposit on the receipt.
The reality is that Treasury FCU systems are antiquated and their interfaces have not kept up with technology. The Compliance Officer told me the problem was that NASA FCU was technologically advanced. I told him that the problem was that the Treasury FCU was grossly deficient and a customer should not have to pay the price for their outdated systems.
The Compliance Officer refused to return the insufficient fund fees they charged although they had cash on account.
In addition to not returning the fees and in retaliation, the Compliance Officer Suspended my Visa and my Line of Credit the same day without notification. When I called to learn how the credit union planned to report the suspended account and was told "Account closed at Consumer Request" would be reported to the Credit Bureaus. Told Call Center employee I worked with the day before that her response was a lie and she knew it.
Was placed on hold for a long time and then was told "Undetermined" would be reported to the Credit Bureaus as the reason accounts were suspended. Told credit union they should first decided why an account should be suspended and then suspend it. It seems the Compliance Officer was in such a retaliation hurry, that he forgot to look for a legitimate reason first.
At this very moment, I was on hold waiting to speak with the generic Call Center for 45 minutes and was then cut off. I am now back on hold for another 25 minutes. This is also not unusual.
They SUCK!!!!!
Data as of Q2 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 162 |
| Year Chartered | 1935 |
| Employees | 28 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.87% |
| Return on Equity - YTD | 10.95% |
| Annual Interest Income | $3.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $188.6MM$193.1MM |
| Loans | Q2 2023vs Q2 2022 | $102.6MM$97.1MM |
| Deposits | Q2 2023vs Q2 2022 | $171.6MM$177.5MM |
| Equity Capital | Q2 2023vs Q2 2022 | $15.1MM$14.0MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$522.00K |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $641.00K$247.00K |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |