Tremont Credit Union is headquartered in Milton and is the 38th largest credit union in the state of Massachusetts. It is also the 1,100th largest credit union in the nation. It was established in 1952 and as of June of 2023, it had grown to 39 employees and 14,274 members at 3 locations. Tremont Credit Union's money market rates are 9X the national average, and it has a B health rating.
Field of Membership Restrictions
Membership in Tremont Credit Union is open to those who live or work in Norfolk, Middlesex, or Suffolk Counties in Massachusetts. Membership is also open to those who worship in Suffolk Counties and to employees of more than 250 Select Employee Groups, including Boston Public Schools and Blue Cross Blue Shield of Massachusetts.
See current membership details
Customer Service
I have had an account with tremont since late 1970's
(I think) not exactly sure but close to that time lol
Anytime I have had an issue with any of my accounts the associates were courteous, professional and well informed. If it was something they could clear up they did it. If it was not something they were able to do they directed my call to the proper person who did clear it up. I had very few minor problems over that long period of time and most were my own fault If the truth be told. I always recommend Tremont to people.
A Hidden Gem
The upper limit of $50K of their Kasasa Checking is great (even at 2% APY) for my purpose.
The application process is a bit more tedious and stringent than necessary, IMHO.
Shadiest Credit Union Ever- Tremont Credit Union-Not Even One Star
I too am a victim of the shady business that happens at Tremont Credit Union. Dan Perry illegally repossessed my car, lied about what I owed, told me he would put my 'past due' amount on the back of my account. He lied about the tow service charging me and when I did contact them they said I owed 1000.00-which I did not have nor was going to go out of my way to find. I told Dan I was recently unemployed and sent letters to them which he says 'got lost'm due to thier high turnover rate. I have talked to a temp who is no longer there and this month a woman who was supposed to call me back and didn't and when I did finally get her (afer the usual wait for almost an hour with the call center) I was told that her boss was going to call me but she was gone on a family emergency...so why she didn't call me to tell me that is beyond me. Every time I went to pay my bill I had to wait in the bank for 30 minutes plus wait for them to find someone in the collections department. Now my car is in auction and they think i whould pay the entire amount to get it back. I took that loan to build credit and when I became unemployed I informed them an tried to do the right thing. Even when I asked what the procedure was to give back the car back legally, they still gave me the run around. I have put in a formal complaint with the Federal Trade Commission and I will be contacting the Attorney Generals Office and the Assoicaition of Credit Unions.
TREMONT ABUSIVE CREDIT UNION
I will not ever do business with Tremont Credit Union AGAIN!! Everyone I have dealt with is verbally abusive (Dan Perry) Dan Perry has repoed my car on my last payment that I owed after only 30 days late. When I received my car it was damaged and they refuse to pay. The amount of damages and losses came to a total of 2000.00. When I called to talk to Dan Perry he laughed when I asked why he r...epoed my car and was very abusive. I called back to talk to the superviser Pam and she was just as abusive. She told me I should of looked under my car to see if it was damaged. The heater core was torn off the weld from the hook on the tow truck. The water didnt start to come out until the water started to heat up, on my way home. But I guess you have to be a mechenic to get you car from National Auto Recovery from Weymouth. The guys were very threathening when they came to my home. They challenged my husband to fight as my 6, 10 and 13 year old children watched. I knew once they left I would not feel safe driving it. As my feelings were right as usual. I find that my car was badly damaged and will take 3-? days to be fixed. Now my husband is out of work. Just wondering is The Tremont Credit Union suppose to help their customers or are they suppose to mental abuse them and put them in the hole?
Data as of Q2 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68349 |
| Year Chartered | 1952 |
| Employees | 39 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | -0.11% |
| Return on Equity - YTD | -1.24% |
| Annual Interest Income | $6.0MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $254.9MM$253.2MM |
| Loans | Q2 2023vs Q2 2022 | $186.7MM$177.8MM |
| Deposits | Q2 2023vs Q2 2022 | $209.7MM$216.6MM |
| Equity Capital | Q2 2023vs Q2 2022 | $22.8MM$23.1MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $2.3MM$1.4MM |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $1.7MM$1.6MM |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |