Tri Counties Bank is headquartered in Chico and is the 23rd largest bank in the state of California. It is also the 219th largest bank in the nation. It was established in 1975 and as of December of 2017, it had grown to 988 employees at 71 locations. Tri Counties Bank has an A health rating.
I once had a problem where I couldn't log into my online account, so I called customer service. The man on the line was very helpful and assured me that he would get me back into the account. We had to go through some information input and security questions, but I got back into the account in a swift fashion. I was pleased with the service and friendliness of the agent I spoke with. I would say that the bank truly cares a lot about their customers and providing responsive assistance. Once I had a teller at the bank as well who was very helpful. She talked me through my situation with a certain unique type of check I had to cash. It was kind of weird, but she was able to cash it for me with some additional information I provided. I was glad to cash the check because I had to give the money to someone. She told me to enjoy the rest of my day and was very friendly.
A REAL horror show that place is... the manager told me the reason my account balance has 3 different numbers is they are not a big bank like Bank America like they replaced (against BOA customers will) they are a small bank and do not have the fancy software like the big banks however it does not seem they have the personal customer service level of a decent business either as when I lost atm card after making deposit of payroll check they wrote a check for me to sign so I would have money over the weekend because it would be close to a MONTH for a new atm card... perhaps when there was SOME problem w the deposit they could have called but no they just charged me 148$ for overdrafts and closed my account... the one I was so happy with as bank of america acct then i got screwed into having an account with these idiots
IF YOU VALUE YOUR MONEY STAY AWAY!!!!!
Go elsewhere! I have never done business with a bank who makes account errors every single month until I started doing business with Tri Counties. They make transfers into the wrong account 4 out of 5 times I have attempted it. They have charged monthly service fees 8 out of 9 months when they repeatedly inform me it would not happen again.
I can see why everyone is turning to credit unions type banks! TriCounties takes all your money and charges outrages charges. Now that they are more than a small town bank they have became as money hungrey bank like all the other big corparate d***wads! They give you so much overgraft then charge so matter if they pay it or return and ruin you even if it like a serious bill. Then you have proven to be good o covering it if they feel like it and of course due to their fees they take big chucks and then don't pay the immportant bills that can ruin you and your supoose to pay them for what they did not pay that ruined your reputation witha bill that is for your living not fun it can be seen which ones are important to have them pay they are dum if they can't read it is not a fun purchase made it is rediculous and they need their reputation ruined! I already reported them to every place I can including the FDIC and BBB I don't play and when it effects me and my kids ya they messed up Enemy list for reals.
IF YOU WANT TO GET FRUSTRATE, OR DO YOU WANT TO SEE OTHER PEOPLE GET IN TO YOUR MONEY AND HAVE A EXPECTATOR WATCHING YOUR MONEY GO AWAY ,AND NOT DO NOTHING ABOUT IT , ONLY A NOT PROFESSIONAL IM SORRY BUT IS NOTHING WE CAN DO!! GET ACCOUNT HERE, I THINK THIS IS THE MOST PATHETIC SERVICE AND UNPROFESSIONAL BANK SERVICE THAT I EVER EXPERIENCE IN MY LIFE!!! I HIGHLY RECOMEND THIS BANK TO PERSONS THAT GOT A GIANT PATIENCE AND A LOT OF MONEY TO NOT DO NOTHING ABOUT IT WHEN THEY NOTICE THAT $10000 USD ARE IN OTHER PEOPLE IS ACCOUNT!!!!!!!!! NOW AS A GOOD FRIEND OF ANY BODY THAT READ THIS POST , I THINK TO DO NOT GET YOUR MONEY ON THIS BANK!!!! I THINK YOUR MONEY WILL BE MORE SAFE ON TEN YEAR OLD BOY THAN ON THIS MOCKERY OF INSTITUTION!!!! I SPEAK NOT BECAUSE I GET PAY FOR DO THIS, I DO WRITE THIS FOR MY PERSONAL EXPERIENCE AND CARE TO OTHER PEOPLE LIKE ME ,THAT WORK HARD FOR OUR MONEY, AND PREVENT THIS FRUSTRATION BE ON THE DAILY PROGRAM OF THIS JOKE IF YOU CAN CALL THIS BANK!!!!!!!
TRICOUNTIES BANKS ARE VERY DICRIMATIVE AND JUDGE ALL CUSTOMERS ON OTHER CUSTOMERS DOINGS....THEY DO NOT PLACE BLAME ON THE ONE WHO IS SHAMEFUL. SO IF YOU ARE WITH TRICOUTIES AND YOU MAKE GOOD AND TAKE CARE OF PAYING CREDIT OR ANY ACCOUNT YOU HAVE WITH THEM THEY WILL NOT HELP EVEN IF THEY KNOW YOU TO SHOWN YEARS OF DEDICATED COVERAGE ON PAYING OR COVERING ALL ISSUE WHEN EMERGENCY CAME UP OR NEEDS TO BE COVERED. AND YOU GET TOLD ONE THING BY MAIN CUSTOMER BRANCH AND ONE YOU BANK WITH TELLS YOU OPPOSITE. THE BANK CLAIMS THEY ARE A FAMILY ORIENTED CARING HELPING BANK THEY ARE AS MONEY HUNGRY UNFEELING BANK LIKE WELLS FARGO OR BANK OF AMERICA. JUST BE AWARE IF YOU BANK WITH TRICOUNTIES BANK YOU ARE LABEL UNTRUSTWORTHY EVEN IF YOU PROVEN YEAR OF TRUSTWORTHINESS.
This bank has done everything it can to make sure I do not succeed . It says lending local, but it turns down every application for lending I have ever given . Even though I have been with them for almost 20 years. IMHO, save your time and apply anywhere else.
|FDIC Certificate #||21943|
|Return on Assets - YTD||0.93%|
|Return on Equity - YTD||7.78%|
|Annual Interest Income||$181.4MM|
|Assets and Liabilities|
|Assets||Q4 2017vs Q4 2016||$4.76B$4.52B|
|Loans||Q4 2017vs Q4 2016||$2.99B$2.73B|
|Deposits||Q4 2017vs Q4 2016||$4.01B$3.90B|
|Equity Capital||Q4 2017vs Q4 2016||$557.5MM$529.9MM|
|Loan Loss Allowance||Q4 2017vs Q4 2016||$30.3MM$32.5MM|
|Unbacked Noncurrent Loans||Q4 2017vs Q4 2016||$23.9MM$19.1MM|
|Real Estate Owned||Q4 2017vs Q4 2016||$3.2MM$3.8MM|
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|2.00%*||$25k*||$250k||48 Month CD Special|
|OTHER TIERS: 0.50% → $1k - $10k | 1.00% → $10k - $25k|
|1.11%*||$25k*||$250k||16 Month CD Special|
|OTHER TIERS: 0.10% → $1k - $10k | 0.50% → $10k - $25k|