Tropical Financial Credit Union

Overview / Commentary
3050 Corporate Way
Miramar, FL 33025

Tropical Financial Credit Union is headquartered in Miramar and is the 25th largest credit union in the state of Florida. It is also the 416th largest credit union in the nation. It was established in 1935 and as of June of 2022, it had grown to 186 employees and 67,809 members at 7 locations. Tropical Financial Credit Union has an A health rating.

Field of Membership Restrictions

Membership in Tropical Financial Credit Union is open to those who live or work in the Florida counties of Broward, Collier, Hendry, Lee, Martin, Miami-Dade, Palm Beach, Sarasota, or St. Lucie. Employees of more than 300 Select Employer Groups also qualify for membership. (A complete list of SEGs is listed on the credit union's online application.)
See current membership details

Great Customer Service

Posted by: |

My bank representative called just to make sure everything was "ok".

Phone Experience And Contact Experience

Posted by: |

I am writing about the recent mobile banking change.
I can't figure the improvement. First of all, if I want transaction activity on my checking account, I have to first listen to my balance. Secondly, it does not tell what kind of withdrawal was made. I liked knowing whether the withdrawal was an electronic purchase or check as it made it easier for me to trace the withdrawal. The previous mobile banking did not allow me to check transactions based on date. I always had to start at today's date and work backwards. I am not sure whether the new system addresses this issue.
My last point is not about phone banking but the fact that Tropical Financial does not allow contact by email. Why? The issue about telephone banking is one I would prefer to address in an email to technical service than in a review. Most banks allow contact by email. I don't like calling the number and getting the busy signal and having to call back.


Posted by: |

I was going over my statements on line of my various accounts and came across a withdrawl of 1,418.09 from Allied Flood Premium,I immediately contacted my local Tropical branch and asked what this was she did some checking with Lillian Musso at the main office insurance Dept. What I was told was that I needed flood insurance because I have a HELOC with Tropical,now I have had this out since 2003 and renewed it in 2007 and only once did I get flood insurance because they threatened to take it out on me si took it out on my own had a survey done and sent them the survey showing I was almost 2 feet above the flood plain,never heard from them again until they decided to get me a policy for 1,418 dollars. I immediately went to my State Farm  agent and took out the same policy for 224.00 and am now applying for a LOMA letter from Fema. they would not refund my money then after many phone calls they gave me a partial refund but wont refund 442.00 there are 2 issues here one with the Flood insurance that I am resolving with FEMA but the other is they keep telling me there ins. company sent 2 letters to me ,that is a total lie I never recvd otherwise I would have gotten my own insurance and fought it,I cant get anybody from Tropical to tell me why I wasnt notified by phone or by e-mail I accepted Tropicals request to go paperless and this is what they pulled. The person who is refusing a refund is Pete Valerioti he is the Vp. consumer lending, so much for being a customer for 32 years.,but not much longer!.If anyone reading this and thinks I have a legal lawsuit or who to complain to in the Govt. please contact me or give me some [email protected]

Tropical Review

Posted by: |

This is my credit union. I have been a member for about 2 years and the overall experience has been pretty good. The only complaint I have with it is that the overdraft fees are a bit ridiculous for even the smallest dollar amount over drawn.



Health Grade Components

NCUA #68476
Year Chartered1935
Primary Regulator
Profit Margin
Return on Assets - YTD0.49%
Return on Equity - YTD6.02%
Annual Interest Income$15.9MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$1.01B$939.3MM
LoansQ2 2022vs Q2 2021$794.0MM$665.0MM
DepositsQ2 2022vs Q2 2021$901.0MM$845.8MM
Equity CapitalQ2 2022vs Q2 2021$82.8MM$75.3MM
Loan Loss AllowanceQ2 2022vs Q2 2021$4.8MM$3.9MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$1.8MM$2.4MM
Real Estate OwnedQ2 2022vs Q2 2021$0$0

Rates for Tropical Financial Credit Union are currently being reviewed.


Tropical Financial Credit Union Locations
Branch Office3050 Corporate WayMiramar, FL 33025
Branch Office6786 Okeechobee BlvdWest Palm Beach, FL 33411
Branch Office8247 W Sunrise BlvdPlantation, FL 33322
Branch Office20395 NW 2nd AveMiami, FL 33169
Branch Office8947 W Atlantic BlvdCoral Springs, FL 33071
Branch Office5900 N Federal HwyFort Lauderdale, FL 33308
Branch Office10510 N Kendall DrMiami, FL 33176-1509

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