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TruMark Financial Credit Union


Overview / Commentary
www.trumarkonline.org
215-953-5353
335 Commerce Dr
Fort Washington, PA 19034

TruMark Financial Credit Union is headquartered in Fort Washington and is the 6th largest credit union in the state of Pennsylvania. It is also the 140th largest credit union in the nation. It was established in 1939 and as of December of 2021, it had grown to 357 employees and 131,444 members at 25 locations. TruMark Financial Credit Union has an A health rating.

Field of Membership Restrictions

Membership in TruMark Financial Credit Union is open to those who live, work, attend school, volunteer, or worship in Bucks, Delaware, Chester, Montgomery, or Philadelphia Counties in Pennsylvania.
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Reviews (10)

Trumark: Now That's Service!

Posted by: |

Trumark Financial Credit Union operates in the Philadelphia area. In order to be a member, you have to live, work or worship in the area. I have been a business customer (with a checking account) for ten years and have never had a problem. The checking account fees are lower than any other bank I've used for my business.

I have been to two offices and both were very clean and the tellers were always very pleasant. I almost never have to wait in line. Although, if I do have to wait, it's never for very long. If I have a question about my checking account, I can always find someone with the answer. Once, when there seemed to be a discrepancy with my account, they called me to let me know that it was corrected (before I even knew there was a problem). Now that's service!

5

Unimpressive credit union

Posted by: |

I have been a member of this credit union for several years and am unimpressed. Their fees are frequently going up. It is difficult to get a loan with them. Their online banking has been difficult to use. It doesn't navigate well and is annoying.

3

Trumark review

Posted by: |

I have used this bank for many years. Recently I began using their internet banking website. At first, it was easy and I had no problems. Then, I couldn't do certain tasks that I tried. I couldn't get my statement from 1 month previous despite selecting it. I called customer service. I don't know what she did, but I was then able to get the statement. The next issue I had was with logging in. I had used the same user and password since I started on the site, but now they wouldn't work. After trying several times, I was locked out. Again I called customer service. The clerk informed me of some changes. First only certain browsers now worked with their site. She named them and I noted that. Then she stated that everyone had to change their passwords now. The site hadn't stated that, so I was unaware. She reset my account and I was able to change the password and login. I was a little annoyed that they did nothing to warn customers of the changes.

2

Take Your Money Elsewhere!

Posted by: |

Take your money elsewhere that is what I plan to do! Its 2019 and nothing has changed with them. They are still finding sneaky little ways to steal from their customers. I was charged a bogus NSF fee even though I had plenty of money in my account. In addition they charge you a $5 fee even if you withdraw money from their own ATMs. They are worse than the banks and they have fees for everything! I have already discouraged one of my friends from joining them and I will continue to do the same.

2
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Health
A

Data as of Q4 2021

Learn why bank health matters

Health Grade Components

Overall
NCUA #66158
Year Chartered1939
Employees357
Primary Regulator
Profit Margin
Return on Assets - YTD0.72%
Return on Equity - YTD7.07%
Annual Interest Income$70.3MM
Assets and Liabilities
AssetsQ4 2021vs Q4 2020$2.77B$2.60B
LoansQ4 2021vs Q4 2020$1.65B$1.55B
DepositsQ4 2021vs Q4 2020$2.42B$2.22B
Equity CapitalQ4 2021vs Q4 2020$279.3MM$276.4MM
Loan Loss AllowanceQ4 2021vs Q4 2020$9.0MM$9.5MM
Unbacked Noncurrent LoansQ4 2021vs Q4 2020$5.6MM$8.2MM
Real Estate OwnedQ4 2021vs Q4 2020$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not TruMark Financial Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

TruMark Financial Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%$5-Regular Savings
0.10%--Holiday Club
0.10%--Vacation Club
0.10%--Variable Rate IRA

TruMark Financial Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%*$100k*-Maximizer Money Market
OTHER TIERS: 0.15% → $2.5k - $100k
0.20%*$100k*-IRA Money Market
OTHER TIERS: 0.15% → $2.5k - $100k
0.20%*$100k*-Business Maximizer Money Market Account
OTHER TIERS: 0.15% → $2.5k - $100k

TruMark Financial Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%$2.5k-Plus Checking
0.05%$5k-Premium Checking
0.05%--Smart Start Checking

TruMark Financial Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.90%$75k-60 Month Jumbo CD
1.85%$500-60 Month CD
1.55%$75k-48 Month Jumbo CD
1.50%$500-48 Month CD
1.50%$75k-36 Month Jumbo CD
1.50%$500-48 Month Bump-Up CD
1.45%$75k-24 Month Jumbo CD
1.45%$75k-30 Month Jumbo CD
1.45%$500-36 Month CD
1.40%$500-24 Month CD
1.40%$500-30 Month CD
1.40%$500-24 Month Bump-Up CD
1.35%$500-18 Month CD
0.95%$75k-12 Month Jumbo CD
0.90%$500-12 Month CD
0.90%$500-13 Month CD
0.55%$75k-6 Month Jumbo CD
0.55%$75k-9 Month Jumbo CD
0.50%$500-6 Month CD
0.50%$500-9 Month CD

TruMark Financial Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.85%$500-60 Month Fixed Rate IRA
1.50%$500-48 Month Fixed Rate IRA
1.50%$500-48 Month Bump-Up IRA
1.45%$500-36 Month Fixed Rate IRA
1.40%$500-24 Month Fixed Rate IRA
1.40%$500-30 Month Fixed Rate IRA
1.40%$500-24 Month Bump-Up IRA
1.35%$500-18 Month Fixed Rate IRA
0.90%$500-12 Month Fixed Rate IRA
0.90%$500-13 Month Fixed Rate IRA
0.90%$500-15 Month Fixed Rate IRA
0.50%$500-6 Month Fixed Rate IRA
0.50%$500-9 Month Fixed Rates IRA
Locations

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