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267-460-5317
335 Commerce Dr
Fort Washington, PA 19034

TruMark Financial Credit Union is headquartered in Fort Washington and is the 6th largest credit union in the state of Pennsylvania. It is also the 118th largest credit union in the nation. It was established in 1939 and as of December of 2017, it had grown to 333 employees and 115,861 members at 22 locations. TruMark Financial Credit Union's money market rates are 3X the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in TruMark Financial Credit Union is open to those who live, work, attend school, volunteer, or worship in Bucks, Delaware, Chester, Montgomery, or Philadelphia Counties in Pennsylvania.
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Trumark: Now That's Service!

Trumark Financial Credit Union operates in the Philadelphia area. In order to be a member, you have to live, work or worship in the area. I have been a business customer (with a checking account) for ten years and have never had a problem. The checking account fees are lower than any other bank I've used for my business.

I have been to two offices and both were very clean and the tellers were always very pleasant. I almost never have to wait in line. Although, if I do have to wait, it's never for very long. If I have a question about my checking account, I can always find someone with the answer. Once, when there seemed to be a discrepancy with my account, they called me to let me know that it was corrected (before I even knew there was a problem). Now that's service!

Unimpressive credit union

I have been a member of this credit union for several years and am unimpressed. Their fees are frequently going up. It is difficult to get a loan with them. Their online banking has been difficult to use. It doesn't navigate well and is annoying.

Trumark experience

I have been with this credit union for several years. Mostly I have had good experiences with them. My one complaint is their fees. They have increased largely in amount and number.

Trumark review

I have used this bank for many years. Recently I began using their internet banking website. At first, it was easy and I had no problems. Then, I couldn't do certain tasks that I tried. I couldn't get my statement from 1 month previous despite selecting it. I called customer service. I don't know what she did, but I was then able to get the statement. The next issue I had was with logging in. I had used the same user and password since I started on the site, but now they wouldn't work. After trying several times, I was locked out. Again I called customer service. The clerk informed me of some changes. First only certain browsers now worked with their site. She named them and I noted that. Then she stated that everyone had to change their passwords now. The site hadn't stated that, so I was unaware. She reset my account and I was able to change the password and login. I was a little annoyed that they did nothing to warn customers of the changes.

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Health

Health Grade Components

Overall
NCUA #66158
Year Chartered1939
Employees333
Primary Regulator
Profit Margin
Return on Assets - YTD0.7%
Return on Equity - YTD6.91%
Annual Interest Income$67.4MM
Assets and Liabilities
AssetsQ4 2017vs Q4 2016$2.06B$1.92B
LoansQ4 2017vs Q4 2016$1.37B$1.23B
DepositsQ4 2017vs Q4 2016$1.73B$1.61B
Equity CapitalQ4 2017vs Q4 2016$207.9MM$194.4MM
Loan Loss AllowanceQ4 2017vs Q4 2016$12.0MM$11.9MM
Unbacked Noncurrent LoansQ4 2017vs Q4 2016$7.4MM$8.3MM
Real Estate OwnedQ4 2017vs Q4 2016$707.00K$498.00K
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

TruMark Financial Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%--Regular Savings
0.20%--Holiday Club
0.20%--Vacation Club
0.20%--Variable Rate IRA

TruMark Financial Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.25%$2,500-Special Money Market Account
1.00%$2,500-Special IRA Money Market Account
0.60%$250k-Maximizer Advantage
0.50%*$100k*$250kMaximizer Money Market
OTHER TIERS: 0.30% $2,500 - $25k | 0.40% $25k - $100k
0.40%*$25k*-IRA Money Market
OTHER TIERS: 0.30% Up to $25k

TruMark Financial Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.15%$5k-Premium Checking
0.15%--Smart Start Checking
0.10%$2,500-Plus Checking

TruMark Financial Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
6.79%$500$2,5007 Month CD Special - New Money
2.90%$75k-60 Month Jumbo CD
2.85%$500-60 Month CD
2.45%$75k-48 Month Jumbo CD
2.40%$500-48 Month CD
2.40%$75k-36 Month Jumbo CD
2.35%$500-36 Month CD
2.20%$75k-30 Month Jumbo CD
2.15%$500-30 Month CD
2.10%$75k-24 Month Jumbo CD
2.05%$500-24 Month CD
1.90%$75k-12 Month Jumbo CD
1.85%$500-12 Month CD
1.40%$75k-9 Month Jumbo CD
1.35%$500-9 Month CD
1.30%$75k-6 Month Jumbo CD
1.25%$500-6 Month CD
0.45%$500-5 Month CD

TruMark Financial Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.85%$500-60 Month Fixed Rate IRA
2.40%$500-48 Month Fixed Rate IRA
2.35%$500-36 Month Fixed Rate IRA
2.15%$500-30 Month Fixed Rate IRA
2.05%$500-24 Month Fixed Rate IRA
1.90%$500-18 Month Fixed Rate IRA
1.85%$500-12 Month Fixed Rate IRA
1.85%$500-15 Month Fixed Rate IRA
1.35%$500-9 Month Fixed Rates IRA
1.25%$500-6 Month Fixed Rate IRA
1.25%$500-13 Month Fixed Rate IRA
Locations

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