Truservice Community Federal Credit Union
Truservice Community Federal Credit Union is headquartered in LIttle Rock and is the 16th largest credit union in the state of Arkansas. It is also the 2,391st largest credit union in the nation. It was established in 1976 and as of March of 2025, it had grown to 16 employees and 5,346 members at 4 locations. Truservice Community Federal Credit Union's money market rates are 7X the national average, and it has a B health rating.
Field of Membership Restrictions
Membership to TruService Community Federal Credit Union is open to those who live, work, worship, attend school, or own a business or other legal entities in Faulkner County or Pulaski County, Arkansas. Immediate family or household members of anyone eligible to join qualify for membership.
See current membership details
Average Credit Union
TruService is average. They do offer some decent products and rates but they make many credit products hard to obtain versus other credit unions. Their employees do their jobs but some of them aren't the nicest people and friendliness and customer service are at the top of my priority list and TruService drops the ball here. They certainly do not stand behind their vision statement and you can find many other local credit unions that will treat you better.
A Terrible Credit Union Compared To Others
They make it very difficult for certain people with certain types of income to obtain credit products. They also are known to give conflicting informatoin depending on who you talk to and they do not stand by their customers or their mission statement. This is just not a good credit union compared to the many other ones that actually help all their customers and not just some of them. Major fail TruService try living up to your mission statement before you lose even more customers besides me and my family.
Awful Credit Union
This credit union is one of the worst credit unions I have ever joined. I ended up leaving this place after continuous misinformation was given to me by different representatives that ended up creating more problems instead of solutions like they are always promoting. I have also found their credit products to be impossible to obtain and their loan officers are powerless to help you even with a flawless history. Terrible credit union
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 24390 |
| Year Chartered | 1976 |
| Employees | 16 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.07% |
| Return on Equity - YTD | 0.81% |
| Annual Interest Income | $758K |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $52.8MM$52.5MM |
| Loans | Q1 2025vs Q1 2024 | $40.3MM$40MM |
| Deposits | Q1 2025vs Q1 2024 | $48.2MM$48.4MM |
| Equity Capital | Q1 2025vs Q1 2024 | $4.2MM$3.9MM |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $166K$122K |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $319K$281K |
| Real Estate Owned | Q1 2025vs Q1 2024 | $0$0 |