Truservice Community Federal Credit Union

Overview / Commentary
11001 Hermitage Rd
Little Rock, AR 72211

Truservice Community Federal Credit Union is headquartered in LIttle Rock and is the 16th largest credit union in the state of Arkansas. It is also the 2,427th largest credit union in the nation. It was established in 1976 and as of December of 2023, it had grown to 13 employees and 5,128 members at 2 locations. Truservice Community Federal Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership to TruService Community Federal Credit Union is open to those who live, work, worship, attend school, or own a business or other legal entities in Faulkner County or Pulaski County, Arkansas. Immediate family or household members of anyone eligible to join qualify for membership.
See current membership details

Reviews (2)

Average Credit Union

Posted by: |

TruService is average. They do offer some decent products and rates but they make many credit products hard to obtain versus other credit unions. Their employees do their jobs but some of them aren't the nicest people and friendliness and customer service are at the top of my priority list and TruService drops the ball here. They certainly do not stand behind their vision statement and you can find many other local credit unions that will treat you better.

Not The Best Credit Union Experience

Posted by: |

We banked with this credit union for years and many times we tried to obtain credit products and despite having investments and savings with them, paid for secured loans and credit cards, they refused to approve credit products based on my type of income. We were also told multiple different things by different people and the hold times on our known check deposits were always placed despite being known customers and never having a negative balance. This is not a good credit union unless you have traditional income and do not mind putting up with attitudes from certain tellers. Check out Barksdale credit union they offer much better service.

Additional Factors: Institutions with a small asset base, a short operating history, or negative return on assets can represent an instability risk beyond what their financial ratios indicate. Truservice Community Federal Credit Union has a relatively low asset base.

Health Grade Components

NCUA #24390
Year Chartered1976
Primary Regulator
Profit Margin
Return on Assets - YTD0.05%
Return on Equity - YTD0.63%
Annual Interest Income$2.4MM
Assets and Liabilities
AssetsQ4 2023vs Q4 2022$51.9MM$49.8MM
LoansQ4 2023vs Q4 2022$41.3MM$37.8MM
DepositsQ4 2023vs Q4 2022$47.9MM$45MM
Equity CapitalQ4 2023vs Q4 2022$3.9MM$3.6MM
Loan Loss AllowanceQ4 2023vs Q4 2022$105K$117K
Unbacked Noncurrent LoansQ4 2023vs Q4 2022$146K$63K
Real Estate OwnedQ4 2023vs Q4 2022$0$0

Rates for Truservice Community Federal Credit Union are currently being reviewed.


Truservice Community Federal Credit Union Locations
Branch Office11001 Hermitage RdLIttle Rock, AR 72211
Branch Office1600 Washington AveConway, AR 72032

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