Truservice Community Federal Credit Union

Overview / Commentary
11001 Hermitage Rd
Little Rock, AR 72211-3805

Truservice Community Federal Credit Union is headquartered in LIttle Rock and is the 15th largest credit union in the state of Arkansas. It is also the 2,560th largest credit union in the nation. It was established in 1976 and as of June of 2022, it had grown to 16 employees and 5,240 members at 2 locations. Truservice Community Federal Credit Union has a B health rating.

Field of Membership Restrictions

Membership to Truservice Community Federal Credit Union is open to those who work, attend church, go to school or live in Faulkner or Pulaski County Arkansas, as well as, businesses and other legal entities.
See current membership details

Reviews (2)

Great Community Credit Union

Posted by: |

We have been banking with Truservice for a while now and have interacted with several of the employees to conduct business over the years. As far as checking accounts, I believe they have one of the best checking options offered in the state. They have a free checking that comes with nationwide free atm access through a nationwide atm network, limited to 4 per month, a nationwide CU network to access while traveling, 24 hour travel reporting for debit and credit cards and a great fraud department. The small monthly fee checking earns interest but also comes with tons of perks including cell phone protection and life lock options. Their savings and investment options offer some of the best earning rates in the state. Their loan products including credit cards and lines of credit are all offered with amazingly low rates and can provide amazing value, as long as you meet all criteria to obtain such products from them. They can be a bit rigid when it comes to their credit products and proof of income will ALWAYS be required for any product besides the secured products, despite how long you have been with them or how well they know you so be prepared for this if you apply for credit products and do not expect their loan officers to waiver for any reason. The rates they offer make it worth it in the long run if your willing to go through the extra time and paperwork they require. Their customer service is great for the most part and they are quick to respond and help you when you need it. We have never had any errors or issues with our accounts and their mobile and online banking applications have so many options to help manage your money. If you are in their field of membership and are looking for a local community credit union this is by far the best one in Arkansas.

Good Products

Posted by: |

Good products but some could use improvements. Staff members are generally friendly and do their jobs. Their credit card has one of the lowest interest rates nationwide and the fees are low. Their checking account products offer amazing value and convenience with several services available that most banks do not have or are not as quick to process. Their nationwide ATM network and 100% fraud protected debit cards are standard even with their free checking accounts. They offer several credit products for a wide range of credit scores from bad to excellent. Their personal line of credit offers incredible value at an affordable interest rate. Their savings and money markets do not offer decent rates but their CDs and credit products make up for this with excellent rates. Online or in person this is a good place to bank overall for anyone looking for a decent credit union.

Additional Factors: Institutions with a small asset base, a short operating history, or negative return on assets can represent an instability risk beyond what their financial ratios indicate. Truservice Community Federal Credit Union has a low asset base.

Health Grade Components

NCUA #24390
Year Chartered1976
Primary Regulator
Profit Margin
Return on Assets - YTD-0.05%
Return on Equity - YTD-0.6%
Annual Interest Income$794.00K
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$48.0MM$47.7MM
LoansQ2 2022vs Q2 2021$35.8MM$32.0MM
DepositsQ2 2022vs Q2 2021$43.9MM$43.4MM
Equity CapitalQ2 2022vs Q2 2021$3.7MM$4.0MM
Loan Loss AllowanceQ2 2022vs Q2 2021$114.00K$132.00K
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$63.00K$13.00K
Real Estate OwnedQ2 2022vs Q2 2021$0$92.00K

Rates for Truservice Community Federal Credit Union are currently being reviewed.


Truservice Community Federal Credit Union Locations
Branch Office11001 Hermitage RdLIttle Rock, AR 72211
Branch Office1600 Washington AveConway, AR 72032

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