Truservice Community Federal Credit Union
Truservice Community Federal Credit Union is headquartered in LIttle Rock and is the 15th largest credit union in the state of Arkansas. It is also the 2,542nd largest credit union in the nation. It was established in 1976 and as of September of 2022, it had grown to 14 employees and 5,205 members at 2 locations. Truservice Community Federal Credit Union's money market rates are 6X the national average, and it has a B health rating.
Field of Membership Restrictions
Membership to Truservice Community Federal Credit Union is open to those who work, attend church, go to school or live in Faulkner or Pulaski County Arkansas, as well as, businesses and other legal entities.
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Average Credit Union
TruService is average. They do offer some decent products and rates but they make many credit products hard to obtain versus other credit unions. Their employees do their jobs but some of them aren't the nicest people and friendliness and customer service are at the top of my priority list and TruService drops the ball here. They certainly do not stand behind their vision statement and you can find many other local credit unions that will treat you better.
Not The Best Credit Union Experience
We banked with this credit union for years and many times we tried to obtain credit products and despite having investments and savings with them, paid for secured loans and credit cards, they refused to approve credit products based on my type of income. We were also told multiple different things by different people and the hold times on our known check deposits were always placed despite being known customers and never having a negative balance. This is not a good credit union unless you have traditional income and do not mind putting up with attitudes from certain tellers. Check out Barksdale credit union they offer much better service.
Data as of Q3 2022
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 24390 |
| Year Chartered | 1976 |
| Employees | 14 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.14% |
| Return on Equity - YTD | 1.87% |
| Annual Interest Income | $1.2MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2022vs Q3 2021 | $48.6MM$48.0MM |
| Loans | Q3 2022vs Q3 2021 | $36.5MM$33.3MM |
| Deposits | Q3 2022vs Q3 2021 | $44.7MM$43.6MM |
| Equity Capital | Q3 2022vs Q3 2021 | $3.6MM$4.2MM |
| Loan Loss Allowance | Q3 2022vs Q3 2021 | $110.00K$136.00K |
| Unbacked Noncurrent Loans | Q3 2022vs Q3 2021 | $53.00K$53.00K |
| Real Estate Owned | Q3 2022vs Q3 2021 | $0$0 |