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Overview / Commentary
1 Sarnowski Drive
Glenville, NY 12302

TrustCo Bank is a New York-based institution that offers personal and commercial banking products and services, as well as financial planning advisors that provide guidance on insurance, trusts, retirement plans, etc.

As far as its personal banking side is concerned, TrustCo offers checking, savings, Money Market, and IRA accounts, as well as certificates of deposit (CDs). Its checking account offering has a minimum initial deposit, no monthly service charge and free direct deposit. Savings accounts offer customers the ability to earn interest on the money they deposit and there are savings accounts specifically designed for youth-aged and senior-aged citizens. Money market accounts are available that have minimum balance requirements and offer higher rates of interest based on account balances. CDs and IRAs are offered with term lengths ranging from 30 days to 5 years and have an initial minimum deposit requirement.

TrustCo Bank online banking provides customers with access to account management tools, up to 18 months of transaction history, Bill Pay, and e-statements. TrustCo Bank also features a rewards program in which customers can earn cash back by using a TrustCo Bank card. The bank is part of the Allpoint and Publix Super Market ATM networks that give free withdrawal access to its customers.

TrustCo Bank was established in 1925 as the Canajoharie Building, Savings and Loan Association. The bank changed its name once in 1997 before finally changing it to TrustCo Bank in 2002. It is chartered as a savings association and is headquartered in Glenville, New York, serving its customers through multiple branch locations.

Related Posts

2.00% APY 36-Month CD - Trustco Bank - 1/5/2018

Saw this at my Central FL branch. They also have branches in NY. 2.00% APY 36-month CD / IRA $500 minimum deposit

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Great Local Bank

We have banked with Trustco for over a decade. We used them for many services from savings accounts, checking accounts, home mortgages and home equity loans. For savings accounts we started when they still had passbook accounts. Today obviously everything is a statement account but the local branches are customer oriented and having a headquarters near where I live means you can reach executive staff or customer service very easily . Unlike larger banks they service the loans themselves locally. I know they are growing having acquired other entities or merged from our upstate NY are to FL but still they remain a locally run entity.

Excellent local bank

I have had a number of experiences with the bank including a savings account, a mortgage and an equity loan. Through each transaction I applied or functioned directly through a local branch . The local representatives are excellent. The service was fine. Any questions were answered quickly or through the local branch staff. If I needed a more upper level issue the Bank is based in Schenectady NY . I am in Albany NY

A Big Time EXperience With a Small Town Bank

We have been banking with Trustco Bank for almost 30 years now. Overall, the experience has been top notch. The staff, overall, is friendly, dependable, and knowledgeable, and will go out of their way to assist the customer. We have our checking, savings, ATM card, and safe deposit box with them. Their web site is pretty easy to use and the online banking is easy to use and super convenient. While there have been the occasional small glitches in customer service, these are very minor to the great service the bank provides overall. The locations are pretty convenient and are relatively attractive as far as bank design goes. I have no reason to move away from banking with them, unless I move, and look forward to another 30 years!

Stay AWAY From Trustco Bank / Dishonest Business Practices

Posted by: Angel123 | Jan 9, 2015

Stay away from doing any business with Trustco Bank. When you get a loan and you experience a life event and fall behind on your payments they will not help you with options expect take your home. There position is we don't accept government assistance therefore we are not obligated to offer assistance therefore we choose not too.
Why are they allowed to continue doing dishonest business and not tell there customers this when they give you the money or right into the contract, because if they did you won't do business with them.
Shame on them how do they live with themselves and how do they sleep at night knowing they are destroying the lives of so many people/families. They should pray for their souls and salvation.
I got stuck in my mess don't let the same thing happen to you. Beware



Health Grade Components

FDIC Certificate #31945
Year Established1925
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.91%
Return on Equity - YTD10.31%
Annual Interest Income$169.0MM
Assets and Liabilities
AssetsQ4 2017vs Q4 2016$4.91B$4.87B
LoansQ4 2017vs Q4 2016$3.59B$3.39B
DepositsQ4 2017vs Q4 2016$4.17B$4.20B
Equity CapitalQ4 2017vs Q4 2016$443.7MM$419.1MM
Loan Loss AllowanceQ4 2017vs Q4 2016$44.2MM$43.9MM
Unbacked Noncurrent LoansQ4 2017vs Q4 2016$24.3MM$25.0MM
Real Estate OwnedQ4 2017vs Q4 2016$3.2MM$4.3MM
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Always verify rates and promotions with the bank or credit union. We are not TrustCo Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

TrustCo Bank Savings Account Rates

0.10%$200-Passbook Savings
0.10%$200-Statement Savings
0.10%$15k-Home Town Savings

TrustCo Bank Money Market Rates

0.70%*$5m*-Money Market
OTHER TIERS: 0.10% Up to $15k | 0.15% $15k - $50k | 0.25% $50k - $100k | 0.30% $100k - $500k | 0.35% $500k - $2mm | 0.60% $2mm - $5mm

TrustCo Bank Checking Account Rates

0.05%$500-Home Town Premier Checking

TrustCo Bank CD Rates

2.05%$500-5 Year CD
2.00%$500-4 Year CD
2.00%$500-3 Year CD
2.00%$500-24 Month CD
1.65%$500-13 Month CD Special
0.25%$500-18 Month CD
0.25%$500-12 Month CD
0.05%$500-180 Day CD
0.05%$500-30 Day CD

TrustCo Bank IRA Rates

2.05%$500-5 Year IRA
2.00%$500-24 Month IRA
2.00%$500-3 Year IRA
2.00%$500-4 Year IRA
1.65%--13 Month IRA Special
0.25%$500-12 Month IRA
0.25%$500-18 Month IRA
0.05%$500-30 Day IRA
0.05%$500-180 Day IRA


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