Trustmark National Bank is headquartered in JACKSON and is the 3rd largest bank in the state of Mississippi. It is also the 100th largest bank in the nation. It was established in 1889 and as of June of 2024, it had grown to 2,515 employees at 185 locations. Trustmark National Bank has an A health rating.
Calling customer service is a nightmare. The IVR system is designed to irritate customers and make sure they can't talk to a real person. It is so bad this 30+ year customer is starting to look for a replacement Bank. Finally getting through it took three people telling me what they couldn't do .... Until I indicated I was going to start looking to replace them - then a few mediocre alternatives were offered.
Overall | |
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FDIC Certificate # | 4988 |
Year Established | 1889 |
Employees | 2515 |
Primary Regulator | OCC |
Profit Margin | |
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Return on Assets - YTD | 1.29% |
Return on Equity - YTD | 12.95% |
Annual Interest Income | $468.9MM |
Assets and Liabilities | ||
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Assets | Q2 2024vs Q2 2023 | $18.45B$18.42B |
Loans | Q2 2024vs Q2 2023 | $13.19B$12.67B |
Deposits | Q2 2024vs Q2 2023 | $15.54B$14.99B |
Equity Capital | Q2 2024vs Q2 2023 | $1.99B$1.68B |
Loan Loss Allowance | Q2 2024vs Q2 2023 | $154.7MM$129.3MM |
Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $49.2MM$75.1MM |
Real Estate Owned | Q2 2024vs Q2 2023 | $6.6MM$1.1MM |
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