TruStone Financial Credit Union

Overview / Commentary
1400 Riverwood Dr
Burnsville, MN 55337

TruStone Financial Credit Union is headquartered in Plymouth and is the 2nd largest credit union in the state of Minnesota. It is also the 73rd largest credit union in the nation. It was established in 1939 and as of March of 2024, it had grown to 533 employees and 215,853 members at 24 locations. TruStone Financial Credit Union's money market rates are 7X the national average, and it has an A health rating.

Field of Membership Restrictions

TruStone Financial Credit Union is open to anyone who lives in the Minnesota counites of Anoka, Carver, Chippewa, Chisago, Dakota, Goodhue, Hennepin, Isanti, Le Sueur, McLeod, Meeker, Nicolet, Ramsey, Redwood, Renville, Rice, Scott, Sherburne, Sibley, Stearns, Wabasha, Washington, Wright, or Yellow Medicine (including the community of Atwater), as well as the Wisconsin counties of Kenosha, Pierce, St. Croix, Racine, or Milwaukee. Membership is also available to employees/retirees of TruStone employer groups and education communities.
See current membership details

Love The Cudahy Branch

Posted by: |

I am truly impressed with the service and hospitality at the south shore branch office.
I am always greeted by name, never rushed, and given full explanations to my questions. The tellers are courteous and friendly.
The other week I was in doing my banking when a young, rude guy was ahead of me. Evidently he couldn't get his way. It seems like he had been told previously he couldn't deposit a check into a specific account and came back to try again. He got loud, rude, and swore at the teller. Several of us in line were close to confronting him, but from a rear office the branch manager heard the commotion, and intervened. He stepped in front of the teller to shield her, and informed this guy that he will not raise his voice and swear at the employees. This guy whined about needing to have his transaction completed immediately because he was leaving the country the next day.
Well buddy, plan ahead, and treat people/workers with respect! Hope you're stuck in the country you were headed to...

Great Customer Service, Board Of Directors Grumpy

Trustone is a good credit union as a customer. Staff are friendly and knowledgeable. The benefits of membership keep getting better. Their no-annual fee visa signature card went from 1.0% to 1.5% cashback on every purchase starting 2019. Also offers no international fees on foreign currency transactions abroad while traveling. Very few fees. Outbound external transfers are free, Trurate (high-interest) checking account holders get two free books worth of personal checks per year.

When it comes to voting matters such as their recent merger with Firefly credit union in 2020-2021, the board and the directors wouldn't provide any details about the merger. They seemed so enthusiastic about it, when it made little sense to members of either credit union. Then it turned out Firefly CU's management were all getting sweetheart $250,000 retention bonuses! Didn't like that Trustone staff who are also members get voting rights as well. Whole mail-in ballot process did not feel open and transparent. Less than 10% of existing members voted to begin with.

Staff and lawyers are the only ones who win in a merger of two perfectly healthy credit unions. Just like with publicly traded companies...

If you try to get involved as a member on the board of Trustone, good luck! They are unfriendly and arrogant. They don't like being contacted by members who are eager to learn how credit unions operate compared to banks. Trustone management (who are employees) is friendly enough.

Not For CA

Posted by: |

I called them and told me that one cannot open a CD account if lives in California or any other state except Mi and Wis.

Even if pays the $10 membership for their foundation

Is that true?


called in to make payment in aug. 2022 customer service gave me the methods to handle that over the phone through ACH. I called again in Sept. 2022 to make payment; again they took it and thanked me. 10/8/22 I get a call from branch stating I am 60 days past due. I call my bank; they never took the payments. I call Trustone back and the person states she sees where i called and made the payments, why am i past due then. It took 2 days and countless managers to figure out my account has a restriction on it which hinders ACH payments; so why did customer service offer this to me I asked. Manager figured out how to remove it and take the payment but told me it is my place to contact reporting credit Bureaus and it took my score down 128 points. AVOID TRUSTONE LIKE THE PLAGUE



Health Grade Components

NCUA #68722
Year Chartered1939
Primary Regulator
Profit Margin
Return on Assets - YTD0.88%
Return on Equity - YTD9.58%
Annual Interest Income$64.3MM
Assets and Liabilities
AssetsQ1 2024vs Q1 2023$5.19B$4.67B
LoansQ1 2024vs Q1 2023$3.78B$3.67B
DepositsQ1 2024vs Q1 2023$4.04B$3.86B
Equity CapitalQ1 2024vs Q1 2023$468.1MM$409.5MM
Loan Loss AllowanceQ1 2024vs Q1 2023$27.6MM$25.5MM
Unbacked Noncurrent LoansQ1 2024vs Q1 2023$10.5MM$7.4MM
Real Estate OwnedQ1 2024vs Q1 2023$0$150K
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Always verify rates and promotions with the bank or credit union. We are not TruStone Financial Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

TruStone Financial Credit Union Savings Account Rates

1.00%$0-IRA Shares
0.30%$0-MoneyWise Primary Share
0.30%*$5k*-Health Savings Account
OTHER TIERS: 0.10% $0 - $500 | 0.20% $500 - $5k
0.10%$0-Primary Share
0.10%$0-Business Share

TruStone Financial Credit Union Money Market Rates

4.50%*$5m*-Business High-Yield Money Market
OTHER TIERS: 1.05% $0 - $100k | 1.75% $100k - $250k | 2.00% $250k - $500k | 2.50% $500k - $750k | 3.00% $750k - $1m | 4.00% $1m - $3m | 4.25% $3m - $5m
3.00%*$100k*-Money Market
OTHER TIERS: 0.80% $0 - $10k | 1.00% $10k - $25k | 1.50% $25k - $50k | 2.00% $50k - $100k
2.00%*$250k*-Business Money Market
OTHER TIERS: 0.80% $0 - $10k | 1.00% $10k - $25k | 1.05% $25k - $50k | 1.50% $50k - $100k | 1.75% $100k - $250k
0.90%*$25k*-MoneyWise Money Market Account
OTHER TIERS: 0.40% $0 - $500 | 0.60% $500 - $10k | 0.75% $10k - $25k

TruStone Financial Credit Union Checking Account Rates

4.00%*$0$20kTruRate Checking
OTHER TIERS: 0.10% $20k+
0.30%*$25k*-Capital Business Checking
OTHER TIERS: 0.20% $7.5k - $15k | 0.25% $15k - $25k
0.10%$0-Premium Checking

TruStone Financial Credit Union CD Rates

5.25%$2.5k-7 Month CD Special (50% New Money)
5.25%$2.5k-Business 7 Month CD Special (50% New Money)
5.10%$2.5k-13 Month CD Special (50% New Money)
5.10%$2.5k-Business 13 Month CD Special (50% New Money)
5.00%$500-12 Month CD
5.00%$500-Business 12 Month CD
5.00%$25-12 Month MoneyWise CD
5.00%$25-Business 12 Month MoneyWise CD
5.00%$2.5k-13 Month CD
5.00%$2.5k-Business 13 Month CD
4.50%$2.5k-20 Month CD Special (50% New Money)
4.50%$2.5k-Business 20 Month CD Special (50% New Money)
4.25%$2.5k-30 Month CD Special (50% New Money)
4.25%$2.5k-Business 30 Month CD Special (50% New Money)
4.00%$500-24 Month CD
4.00%$500-36 Month CD
4.00%$500-48 Month CD
4.00%$500-60 Month CD
4.00%$500-Business 24 Month CD
4.00%$500-Business 36 Month CD
4.00%$500-Business 48 Month CD
4.00%$500-Business 60 Month CD
2.50%$500-6 Month CD
2.50%$500-Business 6 Month CD
1.50%$500-3 Month CD
1.50%$500-Business 3 Month CD

TruStone Financial Credit Union IRA Rates

5.25%$2.5k-7 Month IRA Special (50 % New money)
5.10%$2.5k-13 Month IRA Special (50 % New money)
5.00%$500-12 Month IRA
5.00%$2.5k-13 Month IRA
4.50%$2.5k-20 Month IRA Special (50 % New money)
4.25%$2.5k-30 Month IRA Special (50 % New money)
4.00%$500-24 Month IRA
4.00%$500-36 Month IRA
4.00%$500-48 Month IRA
4.00%$500-60 Month IRA


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