Featured Savings Rates
Featured Accounts

TruStone Financial Credit Union

Popular Accounts at this Credit Union

APYACCOUNT TYPEACCOUNT NAME
2.02%Reward CheckingTruRate Checking
1.61%5-year CD60 Month CD
0.60%1-year CD12 Month CD

Overview / Commentary
763-544-1517
14601 27th Ave N Suite 104
Plymouth, MN 55447

TruStone Financial Credit Union is headquartered in Plymouth and is the 3rd largest credit union in the state of Minnesota. It is also the 233rd largest credit union in the nation. It was established in 1939 and as of June of 2016, it had grown to 283 employees and 99,090 members at 16 locations. TruStone Financial Credit Union has an A health rating.

Field of Membership Restrictions

Membership is open to those who live, work, worship or attend school in the city of Minneapolis, St. Paul or select areas of St. Cloud, or open to those who live, or work in Milwaukee, Kenosha or Racine Counties of Wisconsin. Membership is also open to employees of several select employee groups within the education community.
See current membership details

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Reviews (4)

Great local banking option

I got tired of having my accounts in the big name banks that don't care about their customers. I've been with Trustone Financial a couple years now and I'm very satisfied. The employees are competent and helpful. There are several locations all very welcoming.

***YOUR MONEY IS NOT SAFE***

Posted by: RJ | Sep 14, 2016

I have been with this bank for over 20 yrs. (AMCCU) and in those 20+ years have never really had any "real" issues until NOW. This past weekend over about a 4 or 5 hour time span my ENTIRE account was stolen from me and I never receive even a simple text msg alert that anything was happing. That is until my account hit a minimum threshold that I set. In the digital age we live in I am not surprised that this happen, I am surprised that TRUSTONE does not have any safe guards in place to send up RED FLAGS when debit withdrawal of 400$ get taken out 3x at the same ATM out of state, and it is allowed. Then 20 min later 3 more debit withdraws for 300$ get taken out again 3x and nothing happened. Then again 20 min later at another ATM 320$ - 3x and nothing from TRUSTONE. This continued like this until my checking and savings were wiped out. I had to call them once I got a text msg. that my account went below the threshold I set. To their credit the money was back into my account by Tuesday afternoon but I have yet to get an explanation as to HOW THIS HAPPEN. Their customer service is a JOKE. I called and called and called and FINALY got a call back after my $$ was returned. I asked to talk to the Branch Manager and am still waiting for that call....So now after 20+ years of being a member, I am pulling all my accounts and would urge anyone with a Debit card to do the same, YOUR MONEY IS NOT SAFE!!!

Worst Credit Union!

This company bought out my old credit union, and since then they have pushed changes to policy and procedures without notifying their customers.
For instance they say our old checks will work and yet they don't, because they change our account numbers and routing numbers without ANY notification. They claimed they notified everyone, yet no one I know heard anything!
This made for direct deposits to fail among other issues no one can ever give a direct answer.
To boot the NCUAA says they aren't backed by them.
As soon as I can I will leave them behind and warn EVERYone to avoid them!

Trustone Financial Credit Union Mortgage Dept.

We were long standing members of the Trustone Financial but would not recommend this financial institution to anyway. Their customer service is extremely poor. We found out back in 2014 while applying for a loan at a different financial institution that Trustone Financial reported us to the credit bureau back in 2012 as being delinquent. It affected our credit rating for years which caused insurance premiums to rise. We notified Trustone Mortgage department with documents to prove we had paid the mortgage off and they reported us as delinquent. They said they would fix it. We dealt with several people in May of 2014 and they said it would be taken care of. Then in August 2015 we are at a closing and a credit report still says that Trustone Financial has reported us delinquent. More emails and calls to Trustone and still nothing was done. A complaint was filed with the Better Business Bureau and the issue is still not resolved. Do not use this Credit Union for your financial needs or loan. They are awful to work with and do not take responsibility for their actions. Beware. All you will get is we apologize for any inconvenience this may have caused. Like years of losing money which it cost us when it was their error. Horrible service.



Health
A

Health Grade Components

Overall
NCUA #24354
Year Chartered1939
Employees283
Primary Regulator
Profit Margin
Return on Assets - YTD0.97%
Return on Equity - YTD9.48%
Annual Interest Income$19.9MM
Assets and Liabilities
AssetsQ2 2016vs Q2 2015$1.11B$1.02B
LoansQ2 2016vs Q2 2015$777.5MM$673.5MM
DepositsQ2 2016vs Q2 2015$927.5MM$862.7MM
Equity CapitalQ2 2016vs Q2 2015$112.5MM$96.8MM
Loan Loss AllowanceQ2 2016vs Q2 2015$4.2MM$3.7MM
Unbacked Noncurrent LoansQ2 2016vs Q2 2015$2.3MM$1.6MM
Real Estate OwnedQ2 2016vs Q2 2015$731.00K$1.3MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

TruStone Financial Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.40%--Traditional IRA
0.10%--Primary Share
0.10%--Sub-Share
0.10%--Business Share
0.10%--Business Sub-Share

TruStone Financial Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.30%*$50k*-Money Market
OTHER TIERS: 0.15% Up to $10k | 0.20% $10k - $25k | 0.25% $25k - $50k
0.30%*$50k*-Business Money Market
OTHER TIERS: 0.15% Up to $10k | 0.20% $10k - $25k | 0.25% $25k - $50k

TruStone Financial Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.02%*-$20kTruRate Checking
OTHER TIERS: 0.10% $20k+
0.10%$300-Reward Checking
0.10%$1k-RewardPus Checking

TruStone Financial Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.61%--60 Month CD
1.61%--Business 60 Month CD
1.41%--48 Month CD
1.41%--Business 48 Month CD
1.10%--36 Month CD
1.10%--Business 36 Month CD
0.75%--24 Month CD
0.75%--Business 24 Month CD
0.60%--12 Month CD
0.60%--Business 12 Month CD
0.35%--6 Month CD
0.35%--Business 6 Month CD
0.25%--3 Month CD
0.25%--Business 3 Month CD

TruStone Financial Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.61%--60 Month IRA
1.61%--Business 60 Month IRA
1.41%--48 Month IRA
1.41%--Business 48 Month IRA
1.10%--36 Month IRA
1.10%--Business 36 Month IRA
0.75%--24 Month IRA
0.75%--Business 24 Month IRA
0.60%--12 Month IRA
0.60%--Business 12 Month IRA
0.35%--6 Month IRA
0.35%--Business 6 Month IRA
0.25%--3 Month IRA
0.25%--Business 3 Month IRA
Locations

TruStone Financial Credit Union has 16 locations. Click to view all TruStone Financial Credit Union locations.