TruStone Financial Credit Union


Overview / Commentary
763-544-1517
1400 Riverwood Dr
Burnsville, MN 55337

TruStone Financial Credit Union is headquartered in Plymouth and is the 2nd largest credit union in the state of Minnesota. It is also the 88th largest credit union in the nation. It was established in 1939 and as of December of 2021, it had grown to 523 employees and 198,711 members at 24 locations. TruStone Financial Credit Union's money market rates are 14% higher than the national average, and it boasts an A+ health rating.

Field of Membership Restrictions

TruStone Financial Credit Union is open to anyone who lives in Anoka, Carver, Chippewa, Chisago, Dakota, Hennepin, Isanti, Ramsey, Redwood, Renville, Scott, Sherburne, Stearns, Washington, Wright, Yellow Medicine, The Community of Atwater in Minnesota, and Kenosha, Pierce, St. Croix, Racine, and Milwaukee in Wisconsin. Membership is also available to employees/retirees of one of the TruStone employer groups and education communities.
See current membership details

Love The Cudahy Branch

Posted by: |

I am truly impressed with the service and hospitality at the south shore branch office.
I am always greeted by name, never rushed, and given full explanations to my questions. The tellers are courteous and friendly.
The other week I was in doing my banking when a young, rude guy was ahead of me. Evidently he couldn't get his way. It seems like he had been told previously he couldn't deposit a check into a specific account and came back to try again. He got loud, rude, and swore at the teller. Several of us in line were close to confronting him, but from a rear office the branch manager heard the commotion, and intervened. He stepped in front of the teller to shield her, and informed this guy that he will not raise his voice and swear at the employees. This guy whined about needing to have his transaction completed immediately because he was leaving the country the next day.
Well buddy, plan ahead, and treat people/workers with respect! Hope you're stuck in the country you were headed to...

Great Customer Service, Board Of Directors Grumpy

Trustone is a good credit union as a customer. Staff are friendly and knowledgeable. The benefits of membership keep getting better. Their no-annual fee visa signature card went from 1.0% to 1.5% cashback on every purchase starting 2019. Also offers no international fees on foreign currency transactions abroad while traveling. Very few fees. Outbound external transfers are free, Trurate (high-interest) checking account holders get two free books worth of personal checks per year.

When it comes to voting matters such as their recent merger with Firefly credit union in 2020-2021, the board and the directors wouldn't provide any details about the merger. They seemed so enthusiastic about it, when it made little sense to members of either credit union. Then it turned out Firefly CU's management were all getting sweetheart $250,000 retention bonuses! Didn't like that Trustone staff who are also members get voting rights as well. Whole mail-in ballot process did not feel open and transparent. Less than 10% of existing members voted to begin with.

Staff and lawyers are the only ones who win in a merger of two perfectly healthy credit unions. Just like with publicly traded companies...

https://beta.regulations.gov/document/NCUA-2020-0110-0001/comment

If you try to get involved as a member on the board of Trustone, good luck! They are unfriendly and arrogant. They don't like being contacted by members who are eager to learn how credit unions operate compared to banks. Trustone management (who are employees) is friendly enough.

Not For CA

Posted by: |

I called them and told me that one cannot open a CD account if lives in California or any other state except Mi and Wis.

Even if pays the $10 membership for their foundation

Is that true?

Thieves! Heartless Crooks!

Posted by: |

Get this, they take children’s savings accounts and then send them statements showing their new zero balance regularly..

We stoled your piggy bank, here’s your monthly reminder punk! WTH?

Dont do business with these jerks..

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Health
A+

Health Grade Components

Overall
NCUA #68722
Year Chartered1939
Employees523
Primary Regulator
Profit Margin
Return on Assets - YTD1.13%
Return on Equity - YTD10.75%
Annual Interest Income$117.2MM
Assets and Liabilities
AssetsQ4 2021vs Q4 2020$3.98B$3.55B
LoansQ4 2021vs Q4 2020$2.83B$2.48B
DepositsQ4 2021vs Q4 2020$3.47B$3.08B
Equity CapitalQ4 2021vs Q4 2020$415.1MM$386.2MM
Loan Loss AllowanceQ4 2021vs Q4 2020$9.9MM$6.4MM
Unbacked Noncurrent LoansQ4 2021vs Q4 2020$5.4MM$7.0MM
Real Estate OwnedQ4 2021vs Q4 2020$5.00K$329.00K
Rates
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Always verify rates and promotions with the bank or credit union. We are not TruStone Financial Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

TruStone Financial Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.40%--IRA Shares
0.30%--MoneyWise Primary Share
0.30%*$5k*-Health Savings Account
OTHER TIERS: 0.10% Up to $500 | 0.20% $500 - $5k
0.10%--Primary Share
0.10%--Sub-Share
0.10%--Business Share

TruStone Financial Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.60%*$25k*-MoneyWise Money Market Account
OTHER TIERS: 0.30% Up to $500 | 0.35% $500 - $10k | 0.45% $10k - $25k
0.50%*$250k*-Money Market
OTHER TIERS: 0.25% Up to $10k | 0.30% $10k - $25k | 0.35% $25k - $50k | 0.40% $50k - $100k | 0.45% $100k - $250k
0.50%*$250k*-Business Money Market
OTHER TIERS: 0.25% Up to $10k | 0.30% $10k - $25k | 0.35% $25k - $50k | 0.40% $50k - $100k | 0.45% $100k - $250k

TruStone Financial Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.02%*-$20kTruRate Checking
OTHER TIERS: 0.10% $20k+
0.30%*$25k*-Capital Business Checking
OTHER TIERS: 0.20% $7.5k - $15k | 0.25% $15k - $25k
0.10%--Premium Checking

TruStone Financial Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.30%$500-60 Month CD
1.30%$500-Business 48 Month CD
1.10%$500-48 Month CD
1.10%$500-Business 60 Month CD
0.95%$500-36 Month CD
0.95%$500-Business 36 Month CD
0.75%$500-24 Month CD
0.75%$500-Business 24 Month CD
0.60%$500-12 Month CD
0.60%$500-Business 12 Month CD
0.40%$500-6 Month CD
0.40%$500-Business 6 Month CD
0.30%$25-12 Month MoneyWise CD
0.25%$500-3 Month CD
0.25%$500-Business 3 Month CD

TruStone Financial Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.30%$500-60 Month IRA
1.10%$500-48 Month IRA
0.95%$500-36 Month IRA
0.75%$500-24 Month IRA
0.60%$500-12 Month IRA
0.40%$500-6 Month IRA
0.25%$500-3 Month IRA
Locations

Availability



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