Overview / Commentary
480-441-5900
1667 N Priest Dr
Tempe, AZ 85281

TruWest Credit Union is headquartered in Tempe and is the 5th largest credit union in the state of Arizona. It is also the 263rd largest credit union in the nation. It was established in 1952 and as of December of 2018, it had grown to 245 employees and 89,261 members at 14 locations. TruWest Credit Union's CD rates are 2X the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in TruWest Credit Union is open to the following: (1) those who live or work, or own a business in Maricopa, Pima, Yavapai or Pinal counties in Arizona; (2) those who live, attend school or work in Williamson or Travis counties in Texas; (3) relatives of a current credit union member.
See current membership details

Related Posts

TruWest Credit Union Adds 19-Month CD Special - 12/12/2018

TruWest Credit Union (AZ/TX) has added a limited-time 19-month CD Special (3.25% APY). Min deposit is $500 and is capped at $50k per primary membership.

TruWest Credit Union (AZ/TX) Adds Limited-Time 11-Month CD - 6/6/2018

TruWest CU (AZ/TX) is offering a limited-time 11-month Investment Certificate, which earns 2.50% APY. Minimum deposit is $1k, with a $50k balance cap. Limit of one per member.

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Reviews (5)

Smooth Experience Opening 19 Month CD 3.25%

Posted by: foos | Jan 26, 2019

Soft pull only, quick turnaround to open account, received a call from rep to answer questions and explain details. Deposited personal check in person at location and immediately showed up as funded. I was a member of this CU in the past and always had good experiences.

Great Credit Union

Truwest Credit Union has been a pleasure to work with compared to the larger traditional banks. I have had two car loans through Truwest and received great rates and a hassle free experience with both. I also have a checking account and savings account with Truwest and have never had any issues. While they may not have a lot of branches mine has always provided attentive and friendly service and they participate in shared banking. When my debit card was stolen they were quick to get me a replacement and refunded all false charges quickly and without a lot of red tape. They also opened a saving account for my five year old daughter and provided her with her own piggy bank. Whenever we go into the branch they are always excited to count her coins and ad them to her growing account. For a small credit union the service really cannot be beat by the larger traditional banks.

Not A Good Experience

Posted by: ccrensh3 | Jun 16, 2015

Call center is not helpful, bank does not resolve issues, accessing money or accounts is complicated. I've been with the bank for a year and just recently one of the branches ATM machines ate $400 cash, I called to resolve the issue with the bank and was not helped at all. I was told different things from different people and now I'm out $400 until the ATM dispute goes through which could be up to 10 business days. Bill collectors are waiting. As soon as this issue is resolved we are pulling all of our money out and switching banks.

This Credit Union Is Not Member Friendly

Posted by: dbrown | Feb 20, 2014

This credit union is a bank, they have lost their way. There has been a total change in the way they do business - they are more concerned with ramming their way of doing business versus LISTENING to you.

Worst Banking Experience

Posted by: adamemilie | Aug 5, 2011

I have banked with several institutions and TruWest Credit Union certainly wins the award for the worst in every aspect.  I have yet to speak to a customer service representative who is not rude, demeaning, and not helpful.  Calling to express concerns regarding the poor customer service served to be useless as the only "person" to answer was a voicemail and the effort to return my call was not put forth.  This is not a "personal attack" but rather constructive criticism recommending that your "customer service" begin to do just that...actually serve the customer. 



Health

Health Grade Components

Overall
NCUA #63832
Year Chartered1952
Employees245
Primary Regulator
Profit Margin
Return on Assets - YTD0.71%
Return on Equity - YTD7.1%
Annual Interest Income$47.0MM
Assets and Liabilities
AssetsQ4 2018vs Q4 2017$1.15B$1.03B
LoansQ4 2018vs Q4 2017$1.02B$899.8MM
DepositsQ4 2018vs Q4 2017$1.02B$905.7MM
Equity CapitalQ4 2018vs Q4 2017$113.6MM$106.3MM
Loan Loss AllowanceQ4 2018vs Q4 2017$4.9MM$4.1MM
Unbacked Noncurrent LoansQ4 2018vs Q4 2017$2.3MM$2.3MM
Real Estate OwnedQ4 2018vs Q4 2017$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not TruWest Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

TruWest Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.35%--IRA Savings
0.15%--Christmas Club
0.10%*$5k*-Savings Account
OTHER TIERS: 0.05% Up to $5k
0.10%*$5k*-Select Savings
OTHER TIERS: 0.05% Up to $5k
0.10%*$5k*-Youth Savings
OTHER TIERS: 0.05% Up to $5k
0.10%*$5k*-Business Share Savings
OTHER TIERS: 0.05% Up to $5k

TruWest Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.80%*$100k*-Money Market Maximizer
OTHER TIERS: 0.15% Up to $10k | 0.45% $10k - $25k | 0.55% $25k - $50k | 0.70% $50k - $100k

TruWest Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%--Choice Checking
0.05%--Advantage 55 Checking
0.05%--Business Essential Checking
0.05%--Business Volume Checking

TruWest Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.80%$500-60 Month CD
2.40%$500-36 Month CD
2.35%$500-24 Month CD
2.15%$500-12 Month CD
1.75%$500-6 Month CD

TruWest Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.80%$500-60 Month IRA
2.40%$500-36 Month IRA
2.35%$500-24 Month IRA
2.15%$500-12 Month IRA
1.75%$500-6 Month IRA
Locations

Availability



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