Truwest Credit Union
Popular Accounts at this Credit Union
| APY | ACCOUNT TYPE | ACCOUNT NAME |
|---|---|---|
| 1.75% | 5-year CD | 60 Month CD 2.35% - Synchrony Bank 60 Month CD |
| 0.75% | 1-year CD | 12 Month CD 1.40% - Synchrony Bank 12 Month CD |
| 0.10% | Savings | Select Savings |
Truwest Credit Union is headquartered in Tempe and is the 6th largest credit union in the state of Arizona. It is also the 282nd largest credit union in the nation. It was established in 1952 and as of March of 2017, it had grown to 225 employees and 80,052 members at 12 locations. Truwest Credit Union has an A health rating.
Field of Membership Restrictions
Membership in TruWest Credit Union is open to the following: (1) those who live or work in Maricopa or Pinal Counties in Arizona; (2) those who live, attend school or work in Travis or Williamson Counties in Texas; (3) those who live or work in the Riata Apartment Community in Austin, Texas; (4) employees and retirees of Motorola, ON Semiconductor, Freescale, General Dynamics Decision Systems, Compass Group PLC, or Diversified Human Resources, Inc.
See current membership details
Related Posts
6/9 - $250 Checking Bonus For Pima County Residents At Truwest Credit Union
4/13 - TruWest CU (AZ/TX) Debuts Limited-Time 9-Month CD (1.75% APY)
4/14/07 - 5.75% 11-Month CD at an Arizona/Texas CU - IRA (TruWest).
1/6/07 - 5.75% 7-Month / 5.75% 11-Month CD at a TX/AZ CU (TruWest).
9/2/06 - 6% 6-Month / 6% 18-Month IRA CD at a AZ/TX CU (TruWest).
2/16/06 - 4.65% 9-Month CD at a AZ/TX CU.
2/16/06 - 4.90% 8-Month CD at an AZ/TX CU
Truwest Is The WORST CU!
The worst Credit Union experiences at Tru West. They are disorganized and lack services because they protect themselves and not that of the customer. I pulled a car loan because of horrible services and lack of customer service etiquette. The policies are to protect themselves and they don't care about customers like Credit Unions are known for. I have account with Desert Schools and had accounts in past with AZ Federal (car loan) and One AZ (account) and all were about customers with par services. Tru West falls short in all area's and ratings are horrible which defines them. Look at turn over which says something about them grasping for ways to get it right and they keep failing. The worst...
Not A Good Experience
Call center is not helpful, bank does not resolve issues, accessing money or accounts is complicated. I've been with the bank for a year and just recently one of the branches ATM machines ate $400 cash, I called to resolve the issue with the bank and was not helped at all. I was told different things from different people and now I'm out $400 until the ATM dispute goes through which could be up to 10 business days. Bill collectors are waiting. As soon as this issue is resolved we are pulling all of our money out and switching banks.
This Credit Union Is Not Member Friendly
This credit union is a bank, they have lost their way. There has been a total change in the way they do business - they are more concerned with ramming their way of doing business versus LISTENING to you.
Worst Banking Experience
I have banked with several institutions and TruWest Credit Union certainly wins the award for the worst in every aspect. I have yet to speak to a customer service representative who is not rude, demeaning, and not helpful. Calling to express concerns regarding the poor customer service served to be useless as the only "person" to answer was a voicemail and the effort to return my call was not put forth. This is not a "personal attack" but rather constructive criticism recommending that your "customer service" begin to do just that...actually serve the customer.
Data as of Q1 2017
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 63832 |
| Year Chartered | 1952 |
| Employees | 225 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.42% |
| Return on Equity - YTD | 4.02% |
| Annual Interest Income | $9.7MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2017vs Q1 2016 | $991.1MM$939.2MM |
| Loans | Q1 2017vs Q1 2016 | $879.4MM$790.3MM |
| Deposits | Q1 2017vs Q1 2016 | $875.5MM$830.2MM |
| Equity Capital | Q1 2017vs Q1 2016 | $102.3MM$99.1MM |
| Loan Loss Allowance | Q1 2017vs Q1 2016 | $3.8MM$4.0MM |
| Unbacked Noncurrent Loans | Q1 2017vs Q1 2016 | $1.8MM$2.6MM |
| Real Estate Owned | Q1 2017vs Q1 2016 | $417.00K$460.00K |
This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.
Truwest 7-Mo CD Special In TX And AZ
1.65% apy 7-month CD
Requires a checking account with a minimum of $500 aggregate in ACH direct deposits within 30 days after opening certificate account.
Minimum certificate balance of $1,000 and maximum of $250,000
Membership open to Austin and Phoenix
https://www.truwest.org/cdspecial/
$250 Checking Bonus For Pima County Residents At Truwest Credit Union
Between May 15, and July 31, 2017, Pima County residents who become a member of TruWest Credit Union and set up a checking account with direct deposit will receive $250.
https://www.truwest.org/pima/
Always verify rates and promotions with the bank or credit union. We are not Truwest Credit Union; we are a rate comparison website and cannot provide official rates or promotions.
* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.
Truwest Credit Union Savings Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.35% | - | - | IRA Savings | ||
| 0.10% | - | - | Christmas Club | ||
| 0.10%* | $5k* | - | Savings Account | ||
| OTHER TIERS: 0.05% → Up to $5k | |||||
| 0.10%* | $5k* | - | Select Savings | ||
| OTHER TIERS: 0.05% → Up to $5k | |||||
| 0.10%* | $5k* | - | Youth Savings | ||
| OTHER TIERS: 0.05% → Up to $5k | |||||
Truwest Credit Union Money Market Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 0.35%* | $100k* | - | Money Market Maximizer | ||
| OTHER TIERS: 0.10% → Up to $10k | 0.15% → $10k - $25k | 0.25% → $25k - $100k | |||||
Truwest Credit Union Checking Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 0.05% | - | - | Choice Checking | |
| 0.05% | - | - | Advantage 55 Checking | |
| 0.05% | - | - | Business Essential Checking | |
| 0.05% | - | - | Business Volume Checking |
Truwest Credit Union CD Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 1.75%* | $20k* | - | 60 Month CD | ||
| OTHER TIERS: 1.70% → $1k - $20k | |||||
| 1.40%* | $20k* | - | 36 Month CD | ||
| OTHER TIERS: 1.35% → $1k - $20k | |||||
| 1.20%* | $20k* | - | 24 Month CD | ||
| OTHER TIERS: 1.15% → $1k - $20k | |||||
| 0.75%* | $20k* | - | 12 Month CD | ||
| OTHER TIERS: 0.70% → $1k - $20k | |||||
| 0.60%* | $20k* | - | 6 Month CD | ||
| OTHER TIERS: 0.55% → $1k - $20k | |||||
| 0.25%* | $20k* | - | 3 Month CD | ||
| OTHER TIERS: 0.20% → $1k - $20k | |||||
Truwest Credit Union IRA Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS | |
|---|---|---|---|---|---|
| 1.75%* | $20k* | - | 60 Month IRA | ||
| OTHER TIERS: 1.70% → $1k - $20k | |||||
| 1.40%* | $20k* | - | 36 Month IRA | ||
| OTHER TIERS: 1.35% → $1k - $20k | |||||
| 1.20%* | $20k* | - | 24 Month IRA | ||
| OTHER TIERS: 1.15% → $1k - $20k | |||||
| 0.75%* | $20k* | - | 12 Month IRA | ||
| OTHER TIERS: 0.70% → $1k - $20k | |||||
| 0.60%* | $20k* | - | 6 Month IRA | ||
| OTHER TIERS: 0.55% → $1k - $20k | |||||
| 0.25%* | $20k* | - | 3 Month IRA | ||
| OTHER TIERS: 0.20% → $1k - $20k | |||||
Truwest Credit Union has 12 locations. Click to view all Truwest Credit Union locations.