Overview / Commentary
480-441-5900
1667 N Priest Dr
Tempe, AZ 85281

TruWest Credit Union is headquartered in Tempe and is the 6th largest credit union in the state of Arizona. It is also the 274th largest credit union in the nation. It was established in 1952 and as of June of 2018, it had grown to 237 employees and 87,085 members at 14 locations. TruWest Credit Union's CD rates are 94% higher than the national average, and it has an A health rating.

Field of Membership Restrictions

Membership in TruWest Credit Union is open to the following: (1) those who live or work in Maricopa or Pinal Counties in Arizona; (2) those who live, attend school or work in Travis or Williamson Counties in Texas; (3) those who live or work in the Riata Apartment Community in Austin, Texas; (4) employees and retirees of Motorola, ON Semiconductor, Freescale, General Dynamics Decision Systems, Compass Group PLC, or Diversified Human Resources, Inc.
See current membership details

Related Posts

TruWest Credit Union (AZ/TX) Adds Limited-Time 11-Month CD - 6/6/2018

TruWest CU (AZ/TX) is offering a limited-time 11-month Investment Certificate, which earns 2.50% APY. Minimum deposit is $1k, with a $50k balance cap. Limit of one per member.

TruWest CU (AZ/TX) Adds Limited-Time 14-Month CD - 3/8/2018

For a limited time, TruWest CU (AZ/TX) is offering a 14-month Investment Certificate (2.25% APY). $1k min/$50k max deposit. Limit of one certificate per membership.

Truwest 17-Mo IRA CD Special In TX And AZ - 10/15/2017

TruWest Credit Union has brought back its CD special, but now it’s only an IRA CD. 1.65% apy 17-month IRA CD Special Offer valid as of 10/2/2017 and subject to change without notice. Applicable only to 17 month IRA Certificate. Must be a TruWest member with a minimum $5 deposit. Automatic renewal to 12-month term at the current dividend rate in effect at the time of renewal. Minimum certificate balance of $1,000 and maximum of $250,000. Membership open to Austin and Phoenix https://www.truwest.org/cdspecial/

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Reviews (4)

Great Credit Union

Truwest Credit Union has been a pleasure to work with compared to the larger traditional banks. I have had two car loans through Truwest and received great rates and a hassle free experience with both. I also have a checking account and savings account with Truwest and have never had any issues. While they may not have a lot of branches mine has always provided attentive and friendly service and they participate in shared banking. When my debit card was stolen they were quick to get me a replacement and refunded all false charges quickly and without a lot of red tape. They also opened a saving account for my five year old daughter and provided her with her own piggy bank. Whenever we go into the branch they are always excited to count her coins and ad them to her growing account. For a small credit union the service really cannot be beat by the larger traditional banks.

Not A Good Experience

Posted by: ccrensh3 | Jun 16, 2015

Call center is not helpful, bank does not resolve issues, accessing money or accounts is complicated. I've been with the bank for a year and just recently one of the branches ATM machines ate $400 cash, I called to resolve the issue with the bank and was not helped at all. I was told different things from different people and now I'm out $400 until the ATM dispute goes through which could be up to 10 business days. Bill collectors are waiting. As soon as this issue is resolved we are pulling all of our money out and switching banks.

This Credit Union Is Not Member Friendly

Posted by: dbrown | Feb 20, 2014

This credit union is a bank, they have lost their way. There has been a total change in the way they do business - they are more concerned with ramming their way of doing business versus LISTENING to you.

Worst Banking Experience

Posted by: adamemilie | Aug 5, 2011

I have banked with several institutions and TruWest Credit Union certainly wins the award for the worst in every aspect.  I have yet to speak to a customer service representative who is not rude, demeaning, and not helpful.  Calling to express concerns regarding the poor customer service served to be useless as the only "person" to answer was a voicemail and the effort to return my call was not put forth.  This is not a "personal attack" but rather constructive criticism recommending that your "customer service" begin to do just that...actually serve the customer. 



Health

Health Grade Components

Overall
NCUA #63832
Year Chartered1952
Employees237
Primary Regulator
Profit Margin
Return on Assets - YTD0.69%
Return on Equity - YTD6.76%
Annual Interest Income$22.6MM
Assets and Liabilities
AssetsQ2 2018vs Q2 2017$1.10B$1.02B
LoansQ2 2018vs Q2 2017$990.5MM$921.8MM
DepositsQ2 2018vs Q2 2017$971.3MM$893.2MM
Equity CapitalQ2 2018vs Q2 2017$109.9MM$103.9MM
Loan Loss AllowanceQ2 2018vs Q2 2017$4.6MM$3.9MM
Unbacked Noncurrent LoansQ2 2018vs Q2 2017$1.9MM$1.6MM
Real Estate OwnedQ2 2018vs Q2 2017$0$436.00K
Rates
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Always verify rates and promotions with the bank or credit union. We are not TruWest Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

TruWest Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.35%--IRA Savings
0.10%--Christmas Club
0.10%*$5k*-Savings Account
OTHER TIERS: 0.05% Up to $5k
0.10%*$5k*-Select Savings
OTHER TIERS: 0.05% Up to $5k
0.10%*$5k*-Youth Savings
OTHER TIERS: 0.05% Up to $5k
0.10%*$5k*-Business Share Savings
OTHER TIERS: 0.05% Up to $5k

TruWest Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.70%*$100k*-Money Market Maximizer
OTHER TIERS: 0.15% Up to $10k | 0.30% $10k - $25k | 0.50% $25k - $50k | 0.55% $50k - $100k

TruWest Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%--Choice Checking
0.05%--Advantage 55 Checking
0.05%--Business Essential Checking
0.05%--Business Volume Checking

TruWest Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.50%*$20k*-60 Month CD
OTHER TIERS: 2.45% $1k - $20k
2.40%*$20k*-36 Month CD
OTHER TIERS: 2.35% $1k - $20k
2.35%*$20k*-24 Month CD
OTHER TIERS: 2.30% $1k - $20k
2.00%$1k$50k11 Month Investment CD Special
1.75%*$20k*-12 Month CD
OTHER TIERS: 1.70% $1k - $20k
1.25%*$20k*-6 Month CD
OTHER TIERS: 1.20% $1k - $20k

TruWest Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.50%*$20k*-60 Month IRA
OTHER TIERS: 2.45% $1k - $20k
2.40%*$20k*-36 Month IRA
OTHER TIERS: 2.35% $1k - $20k
2.35%*$20k*-24 Month IRA
OTHER TIERS: 2.30% $1k - $20k
1.75%*$20k*-12 Month IRA
OTHER TIERS: 1.70% $1k - $20k
1.25%*$20k*-6 Month IRA
OTHER TIERS: 1.20% $1k - $20k
Locations

Availability



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