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Overview / Commentary
480-441-5900
1667 N Priest Dr
Tempe, AZ 85281

Truwest Credit Union is headquartered in Tempe and is the 6th largest credit union in the state of Arizona. It is also the 282nd largest credit union in the nation. It was established in 1952 and as of March of 2017, it had grown to 225 employees and 80,052 members at 12 locations. Truwest Credit Union has an A health rating.

Field of Membership Restrictions

Membership in TruWest Credit Union is open to the following: (1) those who live or work in Maricopa or Pinal Counties in Arizona; (2) those who live, attend school or work in Travis or Williamson Counties in Texas; (3) those who live or work in the Riata Apartment Community in Austin, Texas; (4) employees and retirees of Motorola, ON Semiconductor, Freescale, General Dynamics Decision Systems, Compass Group PLC, or Diversified Human Resources, Inc.
See current membership details

Related Posts

Truwest 7-Mo CD Special In TX And AZ - 7/2/2017

TruWest Credit Union has brought back its CD special with some slight changes. The term has reduced from 9 to 7 months, and the rate is a little lower. 1.65% apy 7-month CD Requires a checking account with a minimum of $500 aggregate in ACH direct deposits within 30 days after opening certificate account. Minimum certificate balance of $1,000 and maximum of $250,000 Membership open to Austin and Phoenix https://www.truwest.org/cdspecial/

$250 Checking Bonus For Pima County Residents At Truwest Credit Union - 6/9/2017

TruWest Credit Union’s new-member offer for Pima County, AZ residents: Between May 15, and July 31, 2017, Pima County residents who become a member of TruWest Credit Union and set up a checking account with direct deposit will receive $250. https://www.truwest.org/pima/

TruWest CU (AZ/TX) Debuts Limited-Time 9-Month CD (1.75% APY) - 4/13/2017

TruWest CU (AZ/TX) is offering a limited-time 9-month Investment Certificate (1.75% APY, $1k min/$250k max). A checking relationship w/direct deposit is required.

View all posts from:


Reviews (4)

Truwest Is The WORST CU!

The worst Credit Union experiences at Tru West. They are disorganized and lack services because they protect themselves and not that of the customer. I pulled a car loan because of horrible services and lack of customer service etiquette. The policies are to protect themselves and they don't care about customers like Credit Unions are known for. I have account with Desert Schools and had accounts in past with AZ Federal (car loan) and One AZ (account) and all were about customers with par services. Tru West falls short in all area's and ratings are horrible which defines them. Look at turn over which says something about them grasping for ways to get it right and they keep failing. The worst...

Not A Good Experience

Posted by: ccrensh3 | Jun 16, 2015

Call center is not helpful, bank does not resolve issues, accessing money or accounts is complicated. I've been with the bank for a year and just recently one of the branches ATM machines ate $400 cash, I called to resolve the issue with the bank and was not helped at all. I was told different things from different people and now I'm out $400 until the ATM dispute goes through which could be up to 10 business days. Bill collectors are waiting. As soon as this issue is resolved we are pulling all of our money out and switching banks.

This Credit Union Is Not Member Friendly

Posted by: dbrown | Feb 20, 2014

This credit union is a bank, they have lost their way. There has been a total change in the way they do business - they are more concerned with ramming their way of doing business versus LISTENING to you.

Worst Banking Experience

Posted by: adamemilie | Aug 5, 2011

I have banked with several institutions and TruWest Credit Union certainly wins the award for the worst in every aspect.  I have yet to speak to a customer service representative who is not rude, demeaning, and not helpful.  Calling to express concerns regarding the poor customer service served to be useless as the only "person" to answer was a voicemail and the effort to return my call was not put forth.  This is not a "personal attack" but rather constructive criticism recommending that your "customer service" begin to do just that...actually serve the customer. 



Health

Health Grade Components

Overall
NCUA #63832
Year Chartered1952
Employees225
Primary Regulator
Profit Margin
Return on Assets - YTD0.42%
Return on Equity - YTD4.02%
Annual Interest Income$9.7MM
Assets and Liabilities
AssetsQ1 2017vs Q1 2016$991.1MM$939.2MM
LoansQ1 2017vs Q1 2016$879.4MM$790.3MM
DepositsQ1 2017vs Q1 2016$875.5MM$830.2MM
Equity CapitalQ1 2017vs Q1 2016$102.3MM$99.1MM
Loan Loss AllowanceQ1 2017vs Q1 2016$3.8MM$4.0MM
Unbacked Noncurrent LoansQ1 2017vs Q1 2016$1.8MM$2.6MM
Real Estate OwnedQ1 2017vs Q1 2016$417.00K$460.00K
  User-submitted Promotions & Notices

This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

Truwest 7-Mo CD Special In TX And AZ

jtkirk   |  
TruWest Credit Union has brought back its CD special with some slight changes. The term has reduced from 9 to 7 months, and the rate is a little lower.

1.65% apy 7-month CD
Requires a checking account with a minimum of $500 aggregate in ACH direct deposits within 30 days after opening certificate account.
Minimum certificate balance of $1,000 and maximum of $250,000

Membership open to Austin and Phoenix

https://www.truwest.org/cdspecial/

$250 Checking Bonus For Pima County Residents At Truwest Credit Union

Jake9   |  
TruWest Credit Union’s new-member offer for Pima County, AZ residents:

Between May 15, and July 31, 2017, Pima County residents who become a member of TruWest Credit Union and set up a checking account with direct deposit will receive $250.

https://www.truwest.org/pima/

Rates
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Always verify rates and promotions with the bank or credit union. We are not Truwest Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Truwest Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.35%--IRA Savings
0.10%--Christmas Club
0.10%*$5k*-Savings Account
OTHER TIERS: 0.05% Up to $5k
0.10%*$5k*-Select Savings
OTHER TIERS: 0.05% Up to $5k
0.10%*$5k*-Youth Savings
OTHER TIERS: 0.05% Up to $5k

Truwest Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.35%*$100k*-Money Market Maximizer
OTHER TIERS: 0.10% Up to $10k | 0.15% $10k - $25k | 0.25% $25k - $100k

Truwest Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%--Choice Checking
0.05%--Advantage 55 Checking
0.05%--Business Essential Checking
0.05%--Business Volume Checking

Truwest Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.75%*$20k*-60 Month CD
OTHER TIERS: 1.70% $1k - $20k
1.40%*$20k*-36 Month CD
OTHER TIERS: 1.35% $1k - $20k
1.20%*$20k*-24 Month CD
OTHER TIERS: 1.15% $1k - $20k
0.75%*$20k*-12 Month CD
OTHER TIERS: 0.70% $1k - $20k
0.60%*$20k*-6 Month CD
OTHER TIERS: 0.55% $1k - $20k
0.25%*$20k*-3 Month CD
OTHER TIERS: 0.20% $1k - $20k

Truwest Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.75%*$20k*-60 Month IRA
OTHER TIERS: 1.70% $1k - $20k
1.40%*$20k*-36 Month IRA
OTHER TIERS: 1.35% $1k - $20k
1.20%*$20k*-24 Month IRA
OTHER TIERS: 1.15% $1k - $20k
0.75%*$20k*-12 Month IRA
OTHER TIERS: 0.70% $1k - $20k
0.60%*$20k*-6 Month IRA
OTHER TIERS: 0.55% $1k - $20k
0.25%*$20k*-3 Month IRA
OTHER TIERS: 0.20% $1k - $20k
Locations

Truwest Credit Union has 12 locations. Click to view all Truwest Credit Union locations.