Featured Savings Rates
Featured Accounts

TwinStar Credit Union

Popular Accounts at this Credit Union

APYACCOUNT TYPEACCOUNT NAME
2.00%Reward CheckingKasasa Cash
1.25%Reward SavingsKasasa Saver
1.31%5-year CD60 Month CD - Oregon Region

Overview / Commentary
360-357-9911
4525 Intelco Loop SE
Lacey, WA 98503

TwinStar Credit Union is headquartered in LACEY and is the 13th largest credit union in the state of Washington. It is also the 238th largest credit union in the nation. It was established in 1938 and as of June of 2016, it had grown to 331 employees and 119,933 members at 21 locations. TwinStar Credit Union has an A health rating.

Field of Membership Restrictions

Membership is open to those who live or work in the state of Washington or in the counties of Multnomah, Clackamas, Marion or Washington in Oregon.
See current membership details

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Reviews (5)

AWESOME CREDIT UNION

I've been in multiple branches and each time the customer service has been amazing! I love their products and services. The Longview branch rocks! TWINSTAR IS AWESOME!

Solid Credit Union

I joined TwinStar Credit Union in 2011 when I moved back to the Washington area. I selected Twin Star over WSECU based on better interest rates on both checking accounts and loan programs. I have been with TwinStar ever since. I am an active user, with both online and in person interactions on a weekly basis.

I have both a savings and checking account with Twin Star. I get a pretty good interest rate on my checking, I think it is 2.25%apr each month as long as I use my debit card 12 times. Because I am a big saver, I earned over $300 in interest last year, which was nice.

The online system for TwinStar is ok. Occasionally it will be down for repairs, which can be frustrating but understandable. I'm able to transfer funds without much problem, and they have a mobile app, which is also nice.

Overall, the customer service at Twinstar has been really good. Workers are more friendly around my area than other banking institutions, and they have some built in security questions when you work with a teller on your account, so it feels a little more secure.

I think the checking and savings accounts at Twinstar have been really helpful for me, and I haven't ever been hit with any weird fees. Hope this review helps!

Fees Are Crazy.

Posted by: Anonymous | May 1, 2012

I accidently overdrew by $4.00 and they charged me $30 and didn't get my money back. These guys are greedy. They piss me off badly.

Bad Customer Service. Make Changes Without Notification.

Twinstar just dropped rates from 2.50% TO 2.25% rate and and effective April 1, 2013 maximum principal interest payments reduced from $20K to $15K. However,  the reduction in interest rate is effective March 1, 2013.  The notification in mail arrived Feb 28, 2013 and Feb 28, 2013 bank statement was issued March 1, 2013 and neither states interest rate reduction is effective immediately.  Problems with deception are rampant at this institution. Unlike other insttitutions, they do not give advanced warning of rate reduction.

Horrible Service

Posted by: Anonymous | Dec 13, 2011

I used to bank with TwinStar and have now switched to another credit union. Every time I call with questions I am yelled at by their customer representatives. They are rude and don't have proper knowledge of loans. They also messed up my interest rate from 6% to 13% somehow, and when I called to have it fixed they were rude and wouldn't help me until I wrote a complaint to the main office. I called with a question just today about the auto loan I still am making payments on and the lady I talked to wouldn't patch me through to someone who could answer my questions. Once I pay off my auto loan in a few months I will never use TwinStar again.



Health
A

Health Grade Components

Overall
NCUA #68271
Year Chartered1938
Employees331
Primary Regulator
Profit Margin
Return on Assets - YTD0.71%
Return on Equity - YTD7.03%
Annual Interest Income$22.0MM
Assets and Liabilities
AssetsQ2 2016vs Q2 2015$1.08B$977.2MM
LoansQ2 2016vs Q2 2015$820.4MM$751.5MM
DepositsQ2 2016vs Q2 2015$951.2MM$856.1MM
Equity CapitalQ2 2016vs Q2 2015$109.9MM$100.4MM
Loan Loss AllowanceQ2 2016vs Q2 2015$8.7MM$7.8MM
Unbacked Noncurrent LoansQ2 2016vs Q2 2015$5.1MM$5.1MM
Real Estate OwnedQ2 2016vs Q2 2015$0$158.00K
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

TwinStar Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.61%--Planned Savings
1.25%*-$5kKasasa Saver
OTHER TIERS: 0.03% $5k+
0.40%--IRA Share
0.03%$100-Prime/Regular Savings
0.03%--Dollar Dog Kids Club
0.03%--Outfitter Savings
0.03%--Subsidiary Savings
0.03%--Holiday Savings

TwinStar Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.45%*$150k*-Premium Money Market - Oregon Region
OTHER TIERS: 0.03% Up to $25k | 0.20% $25k - $50k | 0.30% $50k - $100k | 0.40% $100k - $150k
0.45%*$150k*-Premium Money Market - Puget Sound Region
OTHER TIERS: 0.03% Up to $25k | 0.25% $25k - $50k | 0.30% $50k - $75k | 0.35% $75k - $100k | 0.40% $100k - $150k
0.45%*$150k*-Premium Money Market - Southwest Washington Region
OTHER TIERS: 0.03% Up to $25k | 0.20% $25k - $50k | 0.30% $50k - $100k | 0.40% $100k - $150k
0.45%*$150k*-Business Premium Money Market
OTHER TIERS: 0.03% Up to $25k | 0.25% $25k - $50k | 0.30% $50k - $75k | 0.35% $75k - $100k | 0.40% $100k - $150k
0.30%*$100k*-Money Market Savings - Oregon Region
OTHER TIERS: 0.03% Up to $1k | 0.10% $1k - $15k | 0.15% $15k - $50k | 0.20% $50k - $100k
0.30%*$100k*-Money Market Savings - Puget Sound Region
OTHER TIERS: 0.03% Up to $1k | 0.07% $1k - $3k | 0.10% $3k - $25k | 0.15% $25k - $50k | 0.20% $50k - $100k
0.30%*$100k*-Money Market Savings - Southwest Washington Region
OTHER TIERS: 0.03% Up to $1k | 0.15% $1k - $25k | 0.20% $25k - $100k
0.30%*$100k*-Business Money Market
OTHER TIERS: 0.03% Up to $1k | 0.07% $1k - $3k | 0.10% $3k - $25k | 0.15% $25k - $50k | 0.20% $50k - $100k

TwinStar Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.00%*-$15kKasasa Cash
OTHER TIERS: 0.51% $15k+
0.75%--IOLTA Trust Checking
0.35%*$100k*-Voyager Checking
OTHER TIERS: 0.10% Up to $10k | 0.15% $10k - $50k | 0.25% $50k - $100k
0.15%--Explorer Checking
0.10%*$2,500*-Member's Choice Checking
OTHER TIERS: 0.05% $500 - $2,500
0.10%*$2,500*-Prime Advantage Club Checking
OTHER TIERS: 0.05% $500 - $2,500
0.00%--Kasasa Cash Back

TwinStar Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.56%$100k-60 Month Super Jumbo CD - Puget Sound Region
1.56%$100k-Youth 60 Month Super Jumbo CD - Puget Sound Region
1.41%$50k-60 Month Jumbo CD - Puget Sound Region
1.41%$50k-Youth 60 Month Jumbo CD - Puget Sound Region
1.41%$100k-60 Month Super Jumbo CD - Southwest Washington Region
1.41%$100k-60 Month Super Jumbo CD - Oregon Region
1.41%$100k-Youth 60 Month Super Jumbo CD - Oregon Region
1.41%$100k-Youth 60 Month Super Jumbo CD - Southwest Washington Region
1.36%$500-60 Month CD - Puget Sound Region
1.36%$100-Youth 60 Month CD - Puget Sound Region
1.36%$50k-60 Month Jumbo CD - Oregon Region
1.36%$50k-Youth 60 Month Jumbo CD - Oregon Region
1.36%$50k-60 Month Jumbo CD - Southwest Washington Region
1.36%$50k-Youth 60 Month Jumbo CD - Southwest Washington Region
1.36%$100k-48 Month Super Jumbo CD - Puget Sound Region
1.36%$100k-Youth 48 Month Super Jumbo CD - Puget Sound Region
1.31%$500-60 Month CD - Southwest Washington Region
1.31%$100-Youth 60 Month CD - Southwest Washington Region
1.31%$500-60 Month CD - Oregon Region
1.31%$100-Youth 60 Month CD - Oregon Region
1.26%$500-Business 60 Month CD
1.26%$50k-48 Month Jumbo CD - Puget Sound Region
1.26%$50k-Youth 48 Month Jumbo CD - Puget Sound Region
1.21%$500-48 Month CD - Puget Sound Region
1.21%$100-Youth 48 Month CD - Puget Sound Region
1.21%$100k-48 Month Super Jumbo CD - Southwest Washington Region
1.21%$100k-Youth 48 Month Super Jumbo CD - Southwest Washington Region
1.16%$50k-48 Month Jumbo CD - Southwest Washington Region
1.16%$50k-Youth 48 Month Jumbo CD - Southwest Washington Region
1.16%$100k-48 Month Super Jumbo CD - Oregon Region
1.16%$100k-Youth 48 Month Super Jumbo CD - Oregon Region
1.11%$500-48 Month CD - Southwest Washington Region
1.11%$100-Youth 48 Month CD - Southwest Washington Region
1.11%$50k-48 Month Jumbo CD - Oregon Region
1.11%$50k-Youth 48 Month Jumbo CD - Oregon Region
1.11%$100k-36 Month Super Jumbo CD - Puget Sound Region
1.06%$500-Business 48 Month CD
1.06%$500-48 Month CD - Oregon Region
1.06%$100-Youth 48 Month CD - Oregon Region
1.01%$100k-36 Month Super Jumbo CD - Southwest Washington Region
1.01%$100k-36 Month Super Jumbo CD - Oregon Region
1.01%$100k-Youth 36 Month Super Jumbo CD - Oregon Region
1.01%$100k-Youth 36 Month Super Jumbo CD - Southwest Washington Region
0.95%$50k-36 Month Jumbo CD - Puget Sound Region
0.95%$50k-Youth 36 Month Jumbo CD - Puget Sound Region
0.95%$100k-Youth 36 Month Super Jumbo CD - Puget Sound Region
0.90%$500-36 Month CD - Puget Sound Region
0.90%$100-Youth 36 Month CD - Puget Sound Region
0.90%$50k-36 Month Jumbo CD - Oregon Region
0.90%$50k-Youth 36 Month Jumbo CD - Oregon Region
0.80%$500-36 Month CD - Oregon Region
0.80%$100-Youth 36 Month CD - Oregon Region
0.80%$50k-36 Month Jumbo CD - Southwest Washington Region
0.80%$50k-Youth 36 Month Jumbo CD - Southwest Washington Region
0.75%$500-36 Month CD - Southwest Washington Region
0.75%$100-Youth 36 Month CD - Southwest Washington Region
0.70%$500-Business 36 Month CD
0.70%$100k-24 Month Super Jumbo CD - Puget Sound Region
0.70%$100k-24 Month Super Jumbo CD - Southwest Washington Region
0.70%$100k-24 Month Super Jumbo CD - Oregon Region
0.70%$100k-Youth 24 Month Super Jumbo CD - Oregon Region
0.70%$100k-Youth 24 Month Super Jumbo CD - Puget Sound Region
0.70%$100k-Youth 24 Month Super Jumbo CD - Southwest Washington Region
0.65%$50k-24 Month Jumbo CD - Oregon Region
0.65%$50k-Youth 24 Month Jumbo CD - Oregon Region
0.65%$50k-24 Month Jumbo CD - Puget Sound Region
0.65%$50k-Youth 24 Month Jumbo CD - Puget Sound Region
0.65%$50k-24 Month Jumbo CD - Southwest Washington Region
0.65%$50k-Youth 24 Month Jumbo CD - Southwest Washington Region
0.60%$500-24 Month CD - Puget Sound Region
0.60%$100-Youth 24 Month CD - Puget Sound Region
0.60%$500-24 Month CD - Southwest Washington Region
0.60%$100-Youth 24 Month CD - Southwest Washington Region
0.60%$500-24 Month CD - Oregon Region
0.60%$100-Youth 24 Month CD - Oregon Region
0.55%$500-Business 24 Month CD
0.50%$100k-12 Month Super Jumbo CD - Puget Sound Region
0.50%$100k-Youth 12 Month Super Jumbo CD - Puget Sound Region
0.45%$100k-12 Month Super Jumbo CD - Southwest Washington Region
0.45%$100k-12 Month Super Jumbo CD - Oregon Region
0.45%$100k-Youth 12 Month Super Jumbo CD - Oregon Region
0.45%$100k-Youth 12 Month Super Jumbo CD - Southwest Washington Region
0.40%$50k-12 Month Jumbo CD - Oregon Region
0.40%$50k-Youth 12 Month Jumbo CD - Oregon Region
0.40%$50k-12 Month Jumbo CD - Puget Sound Region
0.40%$50k-Youth 12 Month Jumbo CD - Puget Sound Region
0.40%$50k-12 Month Jumbo CD - Southwest Washington Region
0.40%$50k-Youth 12 Month Jumbo CD - Southwest Washington Region
0.35%$500-12 Month CD - Puget Sound Region
0.35%$100-Youth 12 Month CD - Puget Sound Region
0.35%$25-12 Month Save to Win CD - Puget Sound Region
0.35%$25-12 Month Save to Win CD - Southwest Washington Region
0.35%$500-12 Month CD - Oregon Region
0.35%$100-Youth 12 Month CD - Oregon Region
0.35%$100-Youth 12 Month Save to Win CD - Puget Sound Region
0.35%$100-Youth 12 Month Save to Win CD - Southwest Washington Region
0.35%$100k-6 Month Smart Saver Super Jumbo CD - Puget Sound Region
0.35%$100k-Youth 6 Month Smart Saver Super Jumbo CD - Puget Sound Region
0.30%$500-12 Month CD - Southwest Washington Region
0.30%$500-Business 12 Month CD
0.30%$100-Youth 12 Month CD - Southwest Washington Region
0.30%$100k-6 Month Smart Saver Super Jumbo CD - Oregon Region
0.30%$100k-Youth 6 Month Smart Saver Super Jumbo CD - Oregon Region
0.25%$50k-6 Month Smart Saver Jumbo CD - Puget Sound Region
0.25%$50k-6 Month Smart Saver Jumbo CD - Oregon Region
0.25%$100k-6 Month Smart Saver Super Jumbo CD - Southwest Washington Region
0.25%$100k-Youth 6 Month Smart Saver Super Jumbo CD - Southwest Washington Region
0.25%$50k-Youth 6 Month Smart Saver Jumbo CD - Oregon Region
0.25%$50k-Youth 6 Month Smart Saver Jumbo CD - Puget Sound Region
0.20%$500-6 Month Smart Saver CD - Puget Sound Region
0.20%$500-6 Month Veterans' Family Fund CD - Puget Sound Region
0.20%$100-Youth 6 Month Smart Saver CD - Puget Sound Region
0.20%$100-Youth 6 Month Veterans' Family Fund CD - Puget Sound Region
0.20%$500-6 Month Veterans' Family Fund CD - Oregon Region
0.20%$500-6 Month Smart Saver CD - Oregon Region
0.20%$100-Youth 6 Month Smart Saver CD - Oregon Region
0.20%$100-Youth 6 Month Veterans' Family Fund CD - Oregon Region
0.20%$50k-6 Month Smart Saver Jumbo CD - Southwest Washington Region
0.20%$100k-3 Month Super Jumbo CD - Puget Sound Region
0.20%$100k-3 Month Super Jumbo CD - Southwest Washington Region
0.20%$100k-Youth 3 Month Super Jumbo CD - Puget Sound Region
0.20%$100k-Youth 3 Month Super Jumbo CD - Southwest Washington Region
0.20%$50k-Youth 6 Month Smart Saver Jumbo CD - Southwest Washington Region
0.15%$500-6 Month Smart Saver CD - Southwest Washington Region
0.15%$500-6 Month Veterans' Family Fund CD - Southwest Washington Region
0.15%$100-Youth 6 Month Smart Saver CD - Southwest Washington Region
0.15%$100-Youth 6 Month Veterans' Family Fund CD - Southwest Washington Region
0.15%$50k-3 Month Jumbo CD - Puget Sound Region
0.15%$50k-3 Month Jumbo CD - Southwest Washington Region
0.15%$100k-3 Month Super Jumbo CD - Oregon Region
0.15%$100k-Youth 3 Month Super Jumbo CD - Oregon Region
0.15%$50k-Youth 3 Month Jumbo CD - Puget Sound Region
0.15%$50k-Youth 3 Month Jumbo CD - Southwest Washington Region
0.10%$500-3 Month CD - Puget Sound Region
0.10%$100-Youth 3 Month CD - Puget Sound Region
0.10%$500-3 Month CD - Southwest Washington Region
0.10%$100-Youth 3 Month CD - Southwest Washington Region
0.10%$500-Business 6 Month Veterans' Family Fund CD
0.10%$500-Business 6 Month Smart Saver CD
0.10%$50k-3 Month Jumbo CD - Oregon Region
0.10%$50k-Youth 3 Month Jumbo CD - Oregon Region
0.05%$500-Business 3 Month CD
0.05%$500-3 Month CD - Oregon Region
0.05%$100-Youth 3 Month CD - Oregon Region

TwinStar Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.66%$100k-60 Month Super Jumbo IRA - Puget Sound Region
1.51%$50k-60 Month Jumbo IRA - Puget Sound Region
1.51%$100k-60 Month Super Jumbo IRA - Oregon Region
1.51%$100k-60 Month Super Jumbo IRA - Southwest Region
1.46%$500-60 Month IRA - Puget Sound Region
1.46%$50k-60 Month Jumbo IRA - Oregon Region
1.46%$50k-60 Month Jumbo IRA - Southwest Region
1.46%$100k-48 Month Super Jumbo IRA - Puget Sound Region
1.41%$500-60 Month IRA - Southwest Region
1.41%$500-60 Month IRA - Oregon Region
1.36%$50k-48 Month Jumbo IRA - Puget Sound Region
1.31%$500-48 Month IRA - Puget Sound Region
1.31%$100k-48 Month Super Jumbo IRA - Southwest Region
1.26%$50k-48 Month Jumbo IRA - Southwest Region
1.26%$100k-48 Month Super Jumbo IRA - Oregon Region
1.21%$500-48 Month IRA - Southwest Region
1.21%$50k-48 Month Jumbo IRA - Oregon Region
1.21%$100k-36 Month Super Jumbo IRA - Puget Sound Region
1.16%$500-48 Month IRA - Oregon Region
1.11%$100k-36 Month Super Jumbo IRA - Oregon Region
1.11%$100k-36 Month Super Jumbo IRA - Southwest Region
1.06%$50k-36 Month Jumbo IRA - Puget Sound Region
1.01%$500-36 Month IRA - Puget Sound Region
1.01%$50k-36 Month Jumbo IRA - Oregon Region
0.90%$500-36 Month IRA - Oregon Region
0.90%$50k-36 Month Jumbo IRA - Southwest Region
0.85%$500-36 Month IRA - Southwest Region
0.80%$100k-24 Month Super Jumbo IRA - Oregon Region
0.80%$100k-24 Month Super Jumbo IRA - Puget Sound Region
0.80%$100k-24 Month Super Jumbo IRA - Southwest Region
0.75%$50k-24 Month Jumbo IRA - Oregon Region
0.75%$50k-24 Month Jumbo IRA - Puget Sound Region
0.75%$50k-24 Month Jumbo IRA - Southwest Region
0.70%$500-24 Month IRA - Puget Sound Region
0.70%$500-24 Month IRA - Southwest Region
0.70%$500-24 Month IRA - Oregon Region
0.60%$100k-12 Month Super Jumbo IRA - Puget Sound Region
0.55%$100k-12 Month Super Jumbo IRA - Oregon Region
0.55%$100k-12 Month Super Jumbo IRA - Southwest Region
0.50%$50k-12 Month Jumbo IRA - Oregon Region
0.50%$50k-12 Month Jumbo IRA - Puget Sound Region
0.50%$50k-12 Month Jumbo IRA - Southwest Region
0.45%$500-12 Month IRA - Puget Sound Region
0.45%$500-12 Month IRA - Oregon Region
0.40%$500-12 Month IRA - Southwest Region
Locations

TwinStar Credit Union has 21 locations. Click to view all TwinStar Credit Union locations.