U. S. Century Bank is headquartered in Doral and is the 27th largest bank in the state of Florida. It is also the 822nd largest bank in the nation. It was established in 2002 and as of September of 2016, it had grown to 206 employees at 17 locations. U. S. Century Bank has a B health rating.
The best of the best for small business in Miami. They go the extra mile to make sure you get the services you need. They look at the whole company, not just the numbers, before making decisions. US Century stood by me and my company when most banks claimed to have their hands tied.
U.S. Century Bank provides exceptional customer service, and is a small business' best friend. Vice President Jessica Medina has kept every promise she made when moving our law firm from a nationally known bank, and we have been nothing but grateful for the services she and all the employees at the Miami Lakes branch have provided us with. I have and will proudly recommend friends, family, and fellow business owners!
I recently visited the branch located in Bird Road and was surprised with the attention I received at this bank. The staff there was super attentive and answered all my questions regarding the opening of my IRA. They really made me feel like I was part of their family, something that is lacking at big retails bank which I feel like I’m just a number for them. A friend of mine had recommended me this bank as she has accounts there and the Bird Road location is just minutes away from my home. I'm really happy with the experienced I had and I recommend this bank to any customers looking for personalized banking experience.
The worse costumer services ever, the teller MARIA ROCA is the most rude person I have ever met
when she Attended me she was with a mouthful of food, she took 30 minutes to cash a check, when I ask for it taking so long she replied that was not her fault in a rude manner, she began to speak out in front of other employees and customers and told me not to go anymore to that bank, that she was very efficient. US CENTURY BANK is that how you treat a costumer that is pregnant? I am 23 week pregnancy and this woman do not deserve that job.I am closing my acc.
O my god... worst customer service ever! Called with simple questions regarding ATM fees. Woman was rude, tranferred me TWICE to extentions with only voice mail. The second call just got cut off, so three attempts total. We haved lived in the Doral area 3 months, and this is far and away the worst service I have received at any business. (You'd expect a bank to be a little more professional wouldn't you?) I only wish I had gotten her name so I could report her to a supervisor (of course she said it way to fast, and with the tone of "why are you bothering me") Needless to say we will not be seeking any loans or other services from this branch.
|FDIC Certificate #||57369|
|Return on Assets - YTD||0.15%|
|Return on Equity - YTD||1.59%|
|Annual Interest Income||$25.0MM|
|Assets and Liabilities|
|Assets||Q3 2016vs Q3 2015||$896.5MM$909.0MM|
|Loans||Q3 2016vs Q3 2015||$701.4MM$717.0MM|
|Deposits||Q3 2016vs Q3 2015||$748.6MM$795.9MM|
|Equity Capital||Q3 2016vs Q3 2015||$88.6MM$79.7MM|
|Loan Loss Allowance||Q3 2016vs Q3 2015||$8.8MM$11.1MM|
|Unbacked Noncurrent Loans||Q3 2016vs Q3 2015||$12.4MM$38.0MM|
|Real Estate Owned||Q3 2016vs Q3 2015||$5.0MM$6.2MM|
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