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UMassFive College Federal Credit Union

Popular Accounts at this Credit Union

1.95%Reward CheckingCo-op Advantage Checking
1.86%5-year CD60 Month CD
0.75%1-year CD12 Month CD

Overview / Commentary
200 Westgate Center Dr
Hadley, MA 01035

UMassFive College Federal Credit Union is headquartered in Hadley and is the 27th largest credit union in the state of Massachusetts. It is also the 582nd largest credit union in the nation. It was established in 1967 and as of December of 2017, it had grown to 106 employees and 38,452 members at 5 locations. UMassFive College Federal Credit Union's money market rates are 59% higher than the national average, and it has a B+ health rating.

Field of Membership Restrictions

Membership is open to employees and students of the University of Massachusetts system, Amherst College, Hampshire College, Mount Holyoke College, and Smith College and select employee groups.
See current membership details

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Reviews (2)

Solid Local Credit Union

Posted by: Zortrium | Nov 12, 2012

Don't use UMassFive as my primary bank, but do use them for the local branch access.  Solid small CU, good customer service and friendly employees.  Decent rewards checking.  Main reason I don't use them as my main bank is the fairly primitive web presence -- no direct connect for transaction downloads (have to manually log in), ugly website, and no mobile check deposit, although ACH transfers post pretty quickly.  No complaints for in-person transactions, though.

Faulty App, Checking Transactions Entered For Incorrect Amount

Posted by: Ja23 | Oct 13, 2016

A word of warning. The app and online banking system are faulty. I am routinely unable to login and their is no way to regain access without calling their call center which only operates between 9ish and 5ish. I have been locked out on business trips.

Additionally, their branches have a "down home" feel and don't ask for deposit slips and don't provide a receipt unless you ask. I had two checks entered for up to 200.00 to low which caused a serious embarassment for me having to ask the person to write another check. The bank offered nothing more than an apology...it was their fault.

Finally, when I closed the account, the bank clerk wrote a cashiers check for the leftover balance but forgot to actually close the account. As a result they cleared two online transactions creating a negative balance and a MAJOR hastle with their customer service functions.

I wanted to do business with a local bank but this is NOT the one.


Health Grade Components

NCUA #18181
Year Chartered1967
Primary Regulator
Profit Margin
Return on Assets - YTD0.71%
Return on Equity - YTD8.33%
Annual Interest Income$17.8MM
Assets and Liabilities
AssetsQ4 2017vs Q4 2016$462.4MM$448.4MM
LoansQ4 2017vs Q4 2016$361.9MM$324.0MM
DepositsQ4 2017vs Q4 2016$422.0MM$411.3MM
Equity CapitalQ4 2017vs Q4 2016$39.4MM$36.4MM
Loan Loss AllowanceQ4 2017vs Q4 2016$2.1MM$2.1MM
Unbacked Noncurrent LoansQ4 2017vs Q4 2016$2.4MM$1.8MM
Real Estate OwnedQ4 2017vs Q4 2016$0$702.00K
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Always verify rates and promotions with the bank or credit union. We are not UMassFive College Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

UMassFive College Federal Credit Union Savings Account Rates

0.10%--Share Savings
0.10%--Holiday Club
0.10%$100-IRA Share Account

UMassFive College Federal Credit Union Money Market Rates

0.70%*$50k*-Money Fund Share Accounts
OTHER TIERS: 0.25% Up to $10k | 0.40% $10k - $25k | 0.60% $25k - $50k

UMassFive College Federal Credit Union Checking Account Rates

1.95%*-$15kCo-op Advantage Checking
OTHER TIERS: 0.25% $15k+
0.25%$500-Interest Bearing Checking

UMassFive College Federal Credit Union CD Rates

1.86%$500-60 Month CD
1.76%$500-18 Month CD
1.61%$500-48 Month CD
1.51%$500-15 Month CD
1.36%$500-36 Month CD
1.15%$500-29 Month CD
1.00%$500-24 Month CD
0.95%$500-22 Month CD
0.75%$500-12 Month CD
0.60%$500-9 Month CD
0.55%$500-6 Month CD
0.30%$500-90 Day CD

UMassFive College Federal Credit Union IRA Rates

1.87%$500-60 Month Fixed IRA
1.76%$500-18 Month Fixed IRA
1.61%$500-48 Month Fixed IRA
1.51%$500-15 Month Fixed IRA
1.36%$500-36 Month Fixed IRA
1.16%$500-29 Month Fixed IRA
1.00%$500-24 Month Fixed IRA
0.95%$500-22 Month Fixed IRA
0.75%$500-12 Month Fixed IRA
0.60%$500-9 Month Fixed IRA
0.55%$500-6 Month Fixed IRA
0.30%$500-90 Day Fixed IRA

UMassFive College Federal Credit Union Locations
Branch Office200 Westgate Center DrHadley, MA 01035
Branch Office1 Campus Center Way Room 224Amherst, MA 01003
Branch Office245 King StNorthampton, MA 01060
Branch Office5 Lake Ave N Rm S1-820Worcester, MA 01605-2319
Branch Office233 Carew St Rm 110 Weldon Rehabilitation HospitalSpringfield, MA 01104-2377

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