Overview / Commentary
413-256-5500
200 Westgate Center Dr
Hadley, MA 01035

UMassFive College Federal Credit Union is headquartered in Hadley and is the 27th largest credit union in the state of Massachusetts. It is also the 578th largest credit union in the nation. It was established in 1967 and as of June of 2018, it had grown to 108 employees and 38,900 members at 5 locations. UMassFive College Federal Credit Union's money market rates are 59% higher than the national average, and it has a B+ health rating.

Field of Membership Restrictions

Membership is open to employees and students of the University of Massachusetts system, Amherst College, Hampshire College, Mount Holyoke College, and Smith College and select employee groups.
See current membership details

Related Posts

View all posts from:


Reviews (3)

Great Credit Union in Western Massachusetts

I used this credit union from 2011-2016 when I was in the pioneer river valley. The in-person service was always great. The website at the time was tolerable but pretty lacking compared to my other bank, but I am lead to believe that they have since upgraded their online banking service. The checking account product was amazing, I earned 2% interest on my funds in the account. My savings account received better rates than a big box bank, but worse ones than the checking account. Additionally, I received numerous bonus points that I could use to pump up the interest rate on CDs. There were no fees associated with SUM ATMs which was a fairly extensive network in the area. If I was in the area I would absolutely use that credit union again.

Solid Local Credit Union

Posted by: Zortrium | Nov 12, 2012

Don't use UMassFive as my primary bank, but do use them for the local branch access.  Solid small CU, good customer service and friendly employees.  Decent rewards checking.  Main reason I don't use them as my main bank is the fairly primitive web presence -- no direct connect for transaction downloads (have to manually log in), ugly website, and no mobile check deposit, although ACH transfers post pretty quickly.  No complaints for in-person transactions, though.

Faulty App, Checking Transactions Entered For Incorrect Amount

Posted by: Ja23 | Oct 13, 2016

A word of warning. The app and online banking system are faulty. I am routinely unable to login and their is no way to regain access without calling their call center which only operates between 9ish and 5ish. I have been locked out on business trips.

Additionally, their branches have a "down home" feel and don't ask for deposit slips and don't provide a receipt unless you ask. I had two checks entered for up to 200.00 to low which caused a serious embarassment for me having to ask the person to write another check. The bank offered nothing more than an apology...it was their fault.

Finally, when I closed the account, the bank clerk wrote a cashiers check for the leftover balance but forgot to actually close the account. As a result they cleared two online transactions creating a negative balance and a MAJOR hastle with their customer service functions.

I wanted to do business with a local bank but this is NOT the one.



Health
B+

Health Grade Components

Overall
NCUA #18181
Year Chartered1967
Employees108
Primary Regulator
Profit Margin
Return on Assets - YTD0.84%
Return on Equity - YTD9.73%
Annual Interest Income$9.5MM
Assets and Liabilities
AssetsQ2 2018vs Q2 2017$478.2MM$467.3MM
LoansQ2 2018vs Q2 2017$365.9MM$339.7MM
DepositsQ2 2018vs Q2 2017$436.9MM$428.3MM
Equity CapitalQ2 2018vs Q2 2017$41.0MM$37.7MM
Loan Loss AllowanceQ2 2018vs Q2 2017$2.2MM$2.3MM
Unbacked Noncurrent LoansQ2 2018vs Q2 2017$2.4MM$2.9MM
Real Estate OwnedQ2 2018vs Q2 2017$0$128.00K
Rates
Report an Issue

Always verify rates and promotions with the bank or credit union. We are not UMassFive College Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

UMassFive College Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%--Share Savings
0.10%$5-Holiday Club
0.10%$100-IRA Share Account

UMassFive College Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.70%*$50k*-Money Fund Share Accounts
OTHER TIERS: 0.25% Up to $10k | 0.40% $10k - $25k | 0.60% $25k - $50k

UMassFive College Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.95%*-$15kCo-op Advantage Checking
OTHER TIERS: 0.25% $15k+
0.25%$500-Interest Bearing Checking

UMassFive College Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.86%$500-60 Month CD
1.76%$500-18 Month CD
1.61%$500-48 Month CD
1.51%$500-15 Month CD
1.36%$500-36 Month CD
1.15%$500-29 Month CD
1.00%$500-24 Month CD
0.95%$500-22 Month CD
0.75%$500-12 Month CD
0.60%$500-9 Month CD
0.55%$500-6 Month CD
0.30%$500-90 Day CD

UMassFive College Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.87%$500-60 Month Fixed IRA
1.75%$500-18 Month Fixed IRA
1.61%$500-48 Month Fixed IRA
1.51%$500-15 Month Fixed IRA
1.36%$500-36 Month Fixed IRA
1.16%$500-29 Month Fixed IRA
1.00%$500-24 Month Fixed IRA
0.95%$500-22 Month Fixed IRA
0.75%$500-12 Month Fixed IRA
0.60%$500-9 Month Fixed IRA
0.55%$500-6 Month Fixed IRA
0.30%$500-90 Day Fixed IRA
Locations


UMassFive College Federal Credit Union Locations
Branch Office200 Westgate Center DrHadley, MA 01035
Branch Office1 Campus Center Way Room 224Amherst, MA 01003
Branch Office245 King StNorthampton, MA 01060
Branch Office5 Lake Ave N Rm S1-820Worcester, MA 01605-2319
Branch Office233 Carew St Rm 110 Weldon Rehabilitation HospitalSpringfield, MA 01104-2377

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact feedback@depositaccounts.com to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.