Umpqua Bank

Umpqua Bank

I love this bank. When I lost my card they made it super easy to get a new one. They have also forgiven overdraft fees when I ran into financial hardships because I had previously maintained my account pretty well. I appreciate that they don't charge overdraft fees for less than $5 of insufficient funds. Whenever I get a chance to go back to Oregon and go into a physical bank, the tellers are always very nice and super helpful.

This Is Not Really An Online Bank

I attempted to open a two year CD that I saw listed here. I am not an existing customer of this bank. However, after going to the website and then calling, I learned that the two year CD could not be opened on line.
To get the two year CD I had to physically go to one of their branches to do that. Nonetheless, I would not be able to fund such a CD by ACH (most of my investable funds are at other internet banks and funds are moved by ACH). Rather, I would have to open a deposit account which could be funded by ACH, too complicated.
While there website shows online capability, it seems that is only intended for existing customers

The Bank Of "I Don't Know"

Posted by: |

I have never seen less competent bank employees in my life. I opened a checking account and it was a disaster. They misspelled the name, didn't send a pin for the atm card. You will have to go down to the branch and tell the employees what to do. They are next to worthless and should be replaced with machines ASAP.

I Love This Bank!

Posted by: |

Umpqua Bank is the most accessible, communicative, helpful bank I have ever dealt with. I live in a small town with two banks, neither one of which is Umpqua, so I must drive 30 miles to use them and I still feel it is worth it. The tellers are friendly, helpful and understanding. Dealing with them is a joy, and this is true of all the branches I have dealt with and I must say I have been in at least 25 different branches. On the few occasions I have had a problem, the response time is amazing. These guys truly understand their job and take seriously the fact that this is YOUR money they are dealing with and that it is important to you. I have thought about switching to a local bank for the convenience, but each time I hear some horror story about lost deposits or poor customer service I just smile to myself, get in my car and drive to Umpqua Bank!



Health Grade Components

FDIC Certificate #17266
Year Established1953
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.33%
Return on Equity - YTD8.27%
Annual Interest Income$1.14B
Assets and Liabilities
AssetsQ4 2019vs Q4 2018$28.82B$26.90B
LoansQ4 2019vs Q4 2018$21.55B$20.44B
DepositsQ4 2019vs Q4 2018$22.61B$21.25B
Equity CapitalQ4 2019vs Q4 2018$4.59B$4.36B
Loan Loss AllowanceQ4 2019vs Q4 2018$157.6MM$144.8MM
Unbacked Noncurrent LoansQ4 2019vs Q4 2018$58.6MM$83.9MM
Real Estate OwnedQ4 2019vs Q4 2018$3.3MM$11.0MM
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Umpqua Bank CD Rates

0.40%$1k-13 Month CD
0.40%$1k$75k13 Month Online CD
0.30%$1k-7 Month CD
0.30%$1k$75k7 Month Online CD


Eugene Area

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