Umpqua Bank


Umpqua Bank

I love this bank. When I lost my card they made it super easy to get a new one. They have also forgiven overdraft fees when I ran into financial hardships because I had previously maintained my account pretty well. I appreciate that they don't charge overdraft fees for less than $5 of insufficient funds. Whenever I get a chance to go back to Oregon and go into a physical bank, the tellers are always very nice and super helpful.

This Is Not Really An Online Bank

I attempted to open a two year CD that I saw listed here. I am not an existing customer of this bank. However, after going to the website and then calling, I learned that the two year CD could not be opened on line.
To get the two year CD I had to physically go to one of their branches to do that. Nonetheless, I would not be able to fund such a CD by ACH (most of my investable funds are at other internet banks and funds are moved by ACH). Rather, I would have to open a deposit account which could be funded by ACH, too complicated.
While there website shows online capability, it seems that is only intended for existing customers

The Bank Of "I Don't Know"

Posted by: mikema | Sep 13, 2019

I have never seen less competent bank employees in my life. I opened a checking account and it was a disaster. They misspelled the name, didn't send a pin for the atm card. You will have to go down to the branch and tell the employees what to do. They are next to worthless and should be replaced with machines ASAP.

I Love This Bank!

Posted by: Anonymous | Dec 16, 2010

Umpqua Bank is the most accessible, communicative, helpful bank I have ever dealt with. I live in a small town with two banks, neither one of which is Umpqua, so I must drive 30 miles to use them and I still feel it is worth it. The tellers are friendly, helpful and understanding. Dealing with them is a joy, and this is true of all the branches I have dealt with and I must say I have been in at least 25 different branches. On the few occasions I have had a problem, the response time is amazing. These guys truly understand their job and take seriously the fact that this is YOUR money they are dealing with and that it is important to you. I have thought about switching to a local bank for the convenience, but each time I hear some horror story about lost deposits or poor customer service I just smile to myself, get in my car and drive to Umpqua Bank!

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Health
A+

Health Grade Components

Overall
FDIC Certificate #17266
Year Established1953
Employees3855
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.42%
Return on Equity - YTD8.82%
Annual Interest Income$566.4MM
Assets and Liabilities
AssetsQ2 2019vs Q2 2018$27.95B$26.45B
LoansQ2 2019vs Q2 2018$21.16B$19.93B
DepositsQ2 2019vs Q2 2018$21.95B$20.86B
Equity CapitalQ2 2019vs Q2 2018$4.51B$4.27B
Loan Loss AllowanceQ2 2019vs Q2 2018$151.0MM$144.5MM
Unbacked Noncurrent LoansQ2 2019vs Q2 2018$67.9MM$75.7MM
Real Estate OwnedQ2 2019vs Q2 2018$8.4MM$12.1MM
Rates
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Umpqua Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.65%$1k-13 Month CD
1.65%$1k$75k13 Month Online CD
1.50%$1k-7 Month CD
1.50%$1k$75k7 Month Online CD
Locations

Availability



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