Umpqua Bank is headquartered in Roseburg and is the largest bank in the state of Oregon. It is also the 74th largest bank in the nation. It was established in 1953 and as of December of 2021, it had grown to 3,733 employees at 235 locations. Umpqua Bank has an A+ health rating.
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Umpqua Bank
I love this bank. When I lost my card they made it super easy to get a new one. They have also forgiven overdraft fees when I ran into financial hardships because I had previously maintained my account pretty well. I appreciate that they don't charge overdraft fees for less than $5 of insufficient funds. Whenever I get a chance to go back to Oregon and go into a physical bank, the tellers are always very nice and super helpful.
This Is Not Really An Online Bank
I attempted to open a two year CD that I saw listed here. I am not an existing customer of this bank. However, after going to the website and then calling, I learned that the two year CD could not be opened on line.
To get the two year CD I had to physically go to one of their branches to do that. Nonetheless, I would not be able to fund such a CD by ACH (most of my investable funds are at other internet banks and funds are moved by ACH). Rather, I would have to open a deposit account which could be funded by ACH, too complicated.
While there website shows online capability, it seems that is only intended for existing customers
The Bank Of "I Don't Know"
I have never seen less competent bank employees in my life. I opened a checking account and it was a disaster. They misspelled the name, didn't send a pin for the atm card. You will have to go down to the branch and tell the employees what to do. They are next to worthless and should be replaced with machines ASAP.
Embarrassed To Have Once Called Then Awesome
The worst bank that I have ever dealt with their thieves they are rude their employees are going to several different locations and they're all rude especially Michael down at the downtown Tacoma branch terrible service terrible customer service I can't say enough please avoid that one if at all Umpqua in general thanks
Data as of Q4 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 17266 |
| Year Established | 1953 |
| Employees | 3733 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.42% |
| Return on Equity - YTD | 14.76% |
| Annual Interest Income | $966.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2021vs Q4 2020 | $30.64B$29.23B |
| Loans | Q4 2021vs Q4 2020 | $22.66B$22.22B |
| Deposits | Q4 2021vs Q4 2020 | $26.87B$24.76B |
| Equity Capital | Q4 2021vs Q4 2020 | $2.86B$2.91B |
| Loan Loss Allowance | Q4 2021vs Q4 2020 | $248.4MM$328.4MM |
| Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $20.4MM$59.0MM |
| Real Estate Owned | Q4 2021vs Q4 2020 | $1.9MM$1.8MM |
