Umpqua Bank

Umpqua Bank

I love this bank. When I lost my card they made it super easy to get a new one. They have also forgiven overdraft fees when I ran into financial hardships because I had previously maintained my account pretty well. I appreciate that they don't charge overdraft fees for less than $5 of insufficient funds. Whenever I get a chance to go back to Oregon and go into a physical bank, the tellers are always very nice and super helpful.

This Is Not Really An Online Bank

I attempted to open a two year CD that I saw listed here. I am not an existing customer of this bank. However, after going to the website and then calling, I learned that the two year CD could not be opened on line.
To get the two year CD I had to physically go to one of their branches to do that. Nonetheless, I would not be able to fund such a CD by ACH (most of my investable funds are at other internet banks and funds are moved by ACH). Rather, I would have to open a deposit account which could be funded by ACH, too complicated.
While there website shows online capability, it seems that is only intended for existing customers

The Bank Of "I Don't Know"

Posted by: |

I have never seen less competent bank employees in my life. I opened a checking account and it was a disaster. They misspelled the name, didn't send a pin for the atm card. You will have to go down to the branch and tell the employees what to do. They are next to worthless and should be replaced with machines ASAP.

Embarrassed To Have Once Called Then Awesome

Posted by: |

The worst bank that I have ever dealt with their thieves they are rude their employees are going to several different locations and they're all rude especially Michael down at the downtown Tacoma branch terrible service terrible customer service I can't say enough please avoid that one if at all Umpqua in general thanks



Health Grade Components

FDIC Certificate #17266
Year Established1953
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.22%
Return on Equity - YTD13.4%
Annual Interest Income$237.1MM
Assets and Liabilities
AssetsQ1 2022vs Q1 2021$30.64B$30.04B
LoansQ1 2022vs Q1 2021$23.04B$22.23B
DepositsQ1 2022vs Q1 2021$26.98B$26.03B
Equity CapitalQ1 2022vs Q1 2021$2.73B$2.91B
Loan Loss AllowanceQ1 2022vs Q1 2021$248.6MM$311.3MM
Unbacked Noncurrent LoansQ1 2022vs Q1 2021$15.7MM$25.2MM
Real Estate OwnedQ1 2022vs Q1 2021$1.9MM$1.4MM
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Umpqua Bank CD Rates

0.10%$1k-24 Month CD
0.10%$1k$75k24 Month Online CD
0.05%$1k-12 Month CD
0.05%$1k$75k12 Month Online CD


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