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1051 E. Cary St., Suite 1200
Richmond, VA 23219

Union Bank & Trust is headquartered in Richmond and is the 6th largest bank in the state of Virginia. It is also the 136th largest bank in the nation. It was established in 1997 and as of December of 2017, it had grown to 1,419 employees at 113 locations. Union Bank & Trust has an A+ health rating.

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Reviews (3)

Very good bank! Happy with experience!

Posted by: SalindaMay | Jun 9, 2015

I use Union Bank regularly after a recent merger. They took over for my previous bank, Stellar One. At first, I was disappointed that I would be losing my previous bank. I had been a long time customer of my previous bank and I did not want to switch, but Union Bank made the switch so easy. Customer service was a bit slow at first with the high call volume but now I am very happy with the service. I use them primarily for a checking account. I really like their online services. It is easy to monitor deposits and withdrawals as well as all spending and categories of spending. I do miss having my old Virginia Tech alumni checking account that Stellar One offered, which is why I marked a 4 on competitive products, but otherwise I am happy with the checking account options. I really enjoy their bill pay features. It is easy to pay bills online with Union. Much easier than it ever was with my previous bank. I would recommend this bank to others. For a small local branch it is top notch.

Customer service

I really enjoy this bank for my basic needs. Usually I go to the same branch. Most of the time I get the same person dealing with me so she knows me by name. She is always very kind and helpful. She is easy to talk to and knowledgeable. Most of the other people are good as well all helpful and easy to deal with. I have only had one person I did not enjoy working with. I feel that the good far outweighs the bad. This is why I continue to use them as a bank. I like having a smaller bank in town that i can go to. Its very convenient and if I know I have a problem it can just go in there to work it out if I need. I have been using their app more now as I dont have to leave my home and is convenient. Overall they have treated me well and I enjoy banking with them.

Phenomenal Service but High Fees

The service at Union Bank is unbelievable. Whether on the phone or in person, they really go out of their way to make sure you are happy. They handle issues and problems quickly and effectively. When my account was used fraudulently while I was overseas they went out of their way to assure me they would take care of the problem and they handled it well. They also communicate very well. My only problem I have with them are the fees. I pay quite a lot just for a standard checking account. Also, overdrafts are incredibly expensive as well, but you can avoid that issue just by keeping abreast of the account. Their online services through their website are very good, and they even have a feature where you can access other bank account balances through their website. I find that convenient.


Health Grade Components

FDIC Certificate #34589
Year Established1997
Primary RegulatorFED
Profit Margin
Return on Assets - YTD0.92%
Return on Equity - YTD6.56%
Annual Interest Income$330.2MM
Assets and Liabilities
AssetsQ4 2017vs Q4 2016$9.29B$8.40B
LoansQ4 2017vs Q4 2016$7.14B$6.31B
DepositsQ4 2017vs Q4 2016$7.00B$6.39B
Equity CapitalQ4 2017vs Q4 2016$1.25B$1.20B
Loan Loss AllowanceQ4 2017vs Q4 2016$38.2MM$37.2MM
Unbacked Noncurrent LoansQ4 2017vs Q4 2016$27.2MM$14.8MM
Real Estate OwnedQ4 2017vs Q4 2016$6.6MM$10.1MM
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Union Bank & Trust Savings Account Rates

0.40%--IRA Variable
0.30%*$25k*-Health Savings Account
OTHER TIERS: 0.10% Up to $10k | 0.20% $10k - $25k
0.20%*$25k*-Loyalty Savings
OTHER TIERS: 0.10% Up to $5k | 0.15% $5k - $25k
0.10%--Statement Savings
0.10%--Club Account Deluxe (w/ Auto Debit)

Union Bank & Trust Money Market Rates

0.40%*$500k*-Loyalty Money Market Account
OTHER TIERS: 0.10% Up to $10k | 0.15% $10k - $25k | 0.20% $25k - $50k | 0.25% $50k - $100k | 0.35% $100k - $500k
0.30%*$500k*-Money Market
OTHER TIERS: 0.10% Up to $25k | 0.15% $25k - $50k | 0.20% $50k - $100k | 0.25% $100k - $500k

Union Bank & Trust Checking Account Rates

0.25%*$1m*-Preferred Banking
OTHER TIERS: 0.05% Up to $50k | 0.10% $50k - $250k | 0.15% $250k - $500k | 0.20% $500k - $1mm
0.05%*$10k*-JMU Alumni Checking
OTHER TIERS: 0.03% Up to $10k
0.05%*$10k*-Loyalty Checking
OTHER TIERS: 0.03% Up to $10k
0.05%*$10k*-ThankU Checking
OTHER TIERS: 0.03% Up to $10k

Union Bank & Trust CD Rates

2.15%$5k-52 Month CD Special
2.15%$5k-Business 52 Month CD Special
2.00%$5k-30 Month CD Special
1.60%$1k$100k5 Year Loyalty CD
1.55%$5k-13 Month CD Special
1.55%$5k-Business 13 Month CD Special
1.35%$1k$100k5 Year CD
1.15%$1k$100k4 Years Loyalty CD
1.05%$1k$100k3 Year Loyalty CD
0.90%$1k$100k4 Year CD
0.85%$1k$100k2 Year Loyalty CD
0.80%$1k$100k3 Year CD
0.65%$1k$100k1 Year Loyalty CD
0.60%$1k$100k2 Year CD
0.45%$100k-1 Year Jumbo CD
0.40%$1k$100k1 Year CD
0.35%$100k-180 Day Jumbo CD
0.30%$1k$100k6 Month CD
0.30%$100k-60 Day Jumbo CD
0.30%$100k-90 Day Jumbo CD
0.25%$1k$100k3 Month CD
0.25%$100k-30 Day Jumbo CD
0.20%$1k-1 Year Loyalty No Penalty CD
0.15%$1k-1 Year No Penalty CD

Union Bank & Trust IRA Rates

1.60%$1k$100k5 Year Loyalty IRA
1.35%$1k$100k5 Year IRA
1.15%$1k$100k4 Years Loyalty IRA
1.05%$1k$100k3 Year Loyalty IRA
0.90%$1k$100k4 Year IRA
0.85%$1k$100k2 Year Loyalty IRA
0.80%$1k$100k3 Year IRA
0.65%$1k$100k1 Year Loyalty IRA
0.60%$1k$100k2 Year IRA
0.40%$1k$100k1 Year IRA
0.30%$1k$100k6 Month IRA
0.25%$1k$100k3 Month IRA
0.20%$1k-1 Year Loyalty No Penalty IRA
0.15%$1k-1 Year No Penalty IRA


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