Overview / Commentary
352-669-2121
750 North Central Avenue
Umatilla, FL 32784

United Southern Bank (FL) is headquartered in Umatilla and is the 34th largest bank in the state of Florida. It is also the 1,355th largest bank in the nation. It was established in 1937 and as of June of 2018, it had grown to 151 employees at 13 locations. United Southern Bank (FL)'s money market rates are 70% higher than the national average, and it has a B+ health rating.

Reviews (5)

Customer Service

Uninted Southern Bank Is A True "Home Town" Bank. They Treat You Like Family And Have Excellent Customer Service. United Southern Bank Values Their Customers, Unlike Most Larger Chain Banks.

Don't go to them for occasional use

I had a regular checking account with them for three years. The first year was used on a daily basis. The last two years were used for two deposits and one payment every month. In April 2018, one deposit went to be made by my brother at one of the branches in Florida. They accepted the deposit and gave him a receipt. I went online two days later to make the recurring payment (that has been going on for two years) and found out my account did not exist. I called the bank and it took them 25 minutes to figure out that my account was closed and they did not have an answer as to where the deposit went! I was given three different stories and two different representatives before I was finally helped.
They said they closed my account due to no activity, even though I made the same deposits and transactions every month. I was told I could not go in the branch to get the money back, but had to wait for a cashier check in the mail. At the end of the call, the CSR told me I could come back into one of the local branches to open a new account if I would like. I laughed and hung up the phone.

Worst Bank I've Ever Dealt With!!

Posted by: Oni352 | Feb 27, 2018

The WORST bank EVER. Will NEVER deal with them ever again and will NEVER recommend them for anything.
They have crappy customer service and do questionable banking and loans.
The worst is when I heard the a couple of department managers tell a customer "We know who your wife works for personally and you should have tried harder and not waited until the last minute"

Customer Service

What was once considered a "home town bank", is now just another financial institution. Absolute worst customer service I ever experienced.

Not very good

This is one of the worst banks around. they offer deposit accounts paying current rates, very limited loan services with high rates, and a clunky web site with access limited to only current transactions and those of the previous statement.

My wife and her mother held a joint account, but when her mother passed away they closed the account without any notice and it was a struggle to get a new account opened. They closed it after an inquiry by my wife, with no proof of death required. So apparently hearsay is a driving force for these people.



Health
B+

Health Grade Components

Overall
FDIC Certificate #15465
Year Established1937
Employees151
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.88%
Return on Equity - YTD10.57%
Annual Interest Income$9.4MM
Assets and Liabilities
AssetsQ2 2018vs Q2 2017$525.3MM$501.1MM
LoansQ2 2018vs Q2 2017$287.2MM$275.4MM
DepositsQ2 2018vs Q2 2017$476.5MM$451.3MM
Equity CapitalQ2 2018vs Q2 2017$43.6MM$45.4MM
Loan Loss AllowanceQ2 2018vs Q2 2017$6.5MM$6.4MM
Unbacked Noncurrent LoansQ2 2018vs Q2 2017$6.6MM$7.4MM
Real Estate OwnedQ2 2018vs Q2 2017$83.00K$1.0MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not United Southern Bank (FL); we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

United Southern Bank (FL) Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%--Regular Savings
0.20%--Holiday Club

United Southern Bank (FL) Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.75%*$250k*-Money Market
OTHER TIERS: 0.10% $5k - $25k | 0.20% $25k - $50k | 0.50% $50k - $100k | 0.65% $100k - $250k

United Southern Bank (FL) Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%--Choice Checking

United Southern Bank (FL) CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.02%$1k-60 Month CD
0.91%$1k-48 Month CD
0.81%$1k-36 Month CD
0.66%$1k-24 Month CD
0.66%$1k-30 Month CD
0.50%$1k-12 Month CD
0.50%$1k-18 Month CD
0.21%$1k-182 Day CD
0.11%$1k-91 Day CD

United Southern Bank (FL) IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.07%$1k-60 Month IRA
0.96%$1k-48 Month IRA
0.86%$1k-36 Month IRA
0.71%$1k-24 Month IRA
0.71%$1k-30 Month IRA
0.55%$1k-12 Month IRA
0.55%$1k-18 Month IRA
0.45%$1k-18 Month Variable IRA
0.26%$1k-182 Day IRA
0.16%$1k-91 Day IRA
Locations

Availability



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