UnitedOne Credit Union

United One Credit Union

I have had a savings and checking account at this credit union for roughly 20 years. Overall I have had a very positive experience with them. I have lived outside the county of it's operations for 10 years, but still maintain banking with them. I pay no fees to maintain my accounts with them, and can readily find ATM machines in my area to withdraw funds without a service fee.

In addition to the checking and savings accounts, I have had a car loan and mortgage with the credit union. The car loan was a quick and easy process. It was the first time I had taken out a bank loan, and it was very easy to work with them. Having the loan at the same credit union as my checking and savings account made it quick and easy to make payments to the loan, and I was able to quickly pay it off ahead of schedule. My mortgage was initially through the credit union. I had a meeting with a credit union employee to go over pre-approval, and to get an idea of monthly mortgage payments. After closing the mortgage was transferred to another party. I was unaware going into it that this was going to occur. A couple years later I refinanced with another bank.

I do most of my banking online, and have found at times to have trouble with their internet site. I've had trouble logging in, when they've made changes to the site. I've had to change my PIN once, and was easily able to do it over the phone when I called. There was no trouble getting someone on the phone to help with problems.

I'm very happy with my credit union, and have never had any trouble that would push me to find a new institution.