Utah Community Credit Union

Popular Accounts at this Credit Union

APY	ACCOUNT TYPE	ACCOUNT NAME
2.50%	5-year CD	60 Month Regular CD 2.35% - Synchrony Bank 60 Month CD
2.50%	5-year IRA	60 Month Regular IRA 1.50% - National Average
0.50%	1-year CD	12 Month Regular CD 1.40% - Goldman Sachs Bank USA 12 Month CD

View all Utah Community Credit Union rates »

Overview / Commentary

www.uccu.com

801-223-8188

188 W 5200 N
Provo, UT 84604

Utah Community Credit Union is headquartered in Provo and is the 4^th largest credit union in the state of Utah. It is also the 229^th largest credit union in the nation. It was established in 1955 and as of December of 2016, it had grown to 280 employees and 140,592 members at 20 locations. Utah Community Credit Union has an A health rating.

Field of Membership Restrictions

Membership in Utah Community Credit Union is open to those who live, work, worship, or attend school in Utah, Wasatch, Juab, or Sanpete Counties.
See current membership details

Great Credit Union

Posted by: kjbanks | Jun 22, 2016

I've always had a great experience here at UCCU and the loan rates are always the lowest.

Comment

1

Member For 20 Years - Great Service

Posted by: rmckell | Sep 10, 2012

I've been banking at UCCU for a long time - technically since I was an infant, but have been using them since I've been in charge of my own accounts too I'm now 26 - over the years I have been able to build excellent credit on my own, partly through them. I've had to work with them on multiple things - two mortgages for my parents and my house, my car loan, and another loan they approved me for to help me out of a sticky situation. It's excellent they way they have merged with UVU and they have been around for a long time. I was able to get a 2.69% car loan there, and they have had excellent service overall, most of which just comes with the territory of being a credit union over a bank, but still - they've always dealt with me and many of my peers with utmost professionalism.

Only cons - they're one of the bigger credit unions around, so they can afford to be a bit more picky about their loans and who they give good interest rates to - I've had some friends have small issues with that. in addition, they lack slightly in communication once accounts are closed and you still need to deal with them or have changed an address - any rational person should keep in good contact with their bank for a little while after leaving, then coming back, or messing with transfer situations, etc. It's obviously the respsonsibility of an account holder to check after an account's closed to make sure everything is okay, but if someone forgot to keep in touch and changed addresses, etc. it could cause someone to slip through the cracks - this obviously has happened due to another reviewer on here.

To me, however, these are small qualms that are shared by pretty much any financial institution - I've had similar issues with Key Bank. Overall, UCCU is the best credit union around the valley have been fantastic all around - they'll take good care of you!

Comment

2

Opinion From A Longtime Member

Posted by: susana221 | Jan 4, 2013

Having been a part of UCCU for almost 30 years I have watched the changes and growth thru the years. The success and growth they have achieved through membership is impressive. We have several accounts, two with large Banks and one with UCCU. I wonder if competing with the "Big Banks" has completely altered what made this Credit Union so great? They use to be personable with exceptional customer service. The reason I gave two stars is because some of the Branches do have great employees, but overall as a Corporation they have become less personable than the "Big Banks." From my perspective they seem to have become more about the numbers than the members. I have watched this process over time and believe this reflects down from the top. To put it simply, they really have changed and not for the better! We receive much better service from our other financial institutions. Better quality, service and professionalism. It's unfortunate that what made UCCU stand out from the rest is no longer there. Thank you UCCU you have made it easier for us to simplify and consolidate our accounts. I think we will start by closing our account with you.

Comment

4

Waste Of Time, Terrible Service

Posted by: Daniela Lundin | Aug 11, 2016

The credit union wasted three weeks of our time before rejecting our loan application. After they have informed us of their crtieria which we failed to meet, it was clear that our application should have been rejected on day one. I am not disappointed with the decision, but I am shocked with how the application was handled, how much time was wasted, and the lack of communication even after multiple attempts on our part to reach out. In addition, we consented to the bank running our credit score, even though the criteria that we clearly could not meet was not dependent on our credit. I would highly recommend using another bank. Very disappointed.

Comment

1

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Health

A

Data as of Q4 2016

Learn why bank health matters

Health Grade Components

Overall
NCUA #	10709
Year Chartered	1955
Employees	280
Primary Regulator

Profit Margin
Return on Assets - YTD	1.09%
Return on Equity - YTD	10.23%
Annual Interest Income	$32.8MM

Assets and Liabilities
Assets	Q4 2016vs Q4 2015	$1.17B$1.05B
Loans	Q4 2016vs Q4 2015	$826.4MM$677.4MM
Deposits	Q4 2016vs Q4 2015	$1.02B$923.4MM
Equity Capital	Q4 2016vs Q4 2015	$123.7MM$111.4MM
Loan Loss Allowance	Q4 2016vs Q4 2015	$10.7MM$8.8MM
Unbacked Noncurrent Loans	Q4 2016vs Q4 2015	$3.8MM$2.1MM
Real Estate Owned	Q4 2016vs Q4 2015	$58.00K$1.2MM

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