Utah First Federal Credit Union

Overview / Commentary
200 E South Temple
Salt Lake City, UT 84111

Utah First Federal Credit Union is headquartered in Salt Lake City and is the 9th largest credit union in the state of Utah. It is also the 545th largest credit union in the nation. It was established in 1935 and as of June of 2022, it had grown to 119 employees and 34,075 members at 9 locations. Utah First Federal Credit Union has an A+ health rating.

Field of Membership Restrictions

Membership is open to anyone by becoming a member of Community Volunteers of Utah ($5 annual fee). Joining Community Volunteer can be done on the Credit Union's online application. Membership is also open to employees of nearly 30 Select Employer Groups, and to immediate family members of current Utah First members.
See current membership details

Reviews (5)

Great Small Credit Union

Posted by: |

I have been with Utah First for almost two years now. They offer personalized over the top service to their members.Whenever I had issues, they were solved in a quick fashion and they really want to help their members suceed. No other credit union I've had beats customer service quality. The one thing I dislike is that their website can be a bit confusing at times, and its very basic.

Quite Possibly The Easiest Out-Of-State Certificate Opening Ever

Extremely easy to open a certificate. They have methods in place to make secure verification and document exchange fast and easy. Very friendly service from Alli. Very competitive savings certificate rates at the time of this review. Highly recommend.

Great Customer Service And Support But Other Issues

Posted by: |

Customer Service woman was very, very helpful in getting the CD opened at a very competitive rate, 6 month penalty on a 5 year CD. You couldn't ask for better follow up and response! A couple of things came up though. On the funding page while filling out the online application there was a glitch in the program and I had to have customer service open up the CD manually. The online application has a problem and I hope they will fix as it caused a lot of extra work and agitation. I had to fund via bank wire since the ACH pull only goes up to $100.00. I somehow thought I could pull the whole amount out of my other bank after discussing it with someone there on the phone.
Overall, good customer service, rates and early withdrawal penalty.


Posted by: |

Recently applied for new account. I found as a previous reviewer did that UTAH FIRST attach all of the account information in an UNSECURED email confirming the account application, which basically voids all attempts to secure the personal account information. It is my intent to bring this matter up with the CEO as all of the other factors about the financial strength of this institution and customer service convey a different picture than that of neglectful security.

Pleasant But Not Secure

Posted by: |

The bank has no real security policies in place and treats documents with personal information like SS numbers, birth dates and account numbers cavalierly with no regard for identity protection by sending them in plain text through email instead of through encrypted and secure channels. Be advised. Of course, the bank could start training its employees to use proper security and to require it as a bank policy, but there is no evidence of this yet.


Health Grade Components

NCUA #528
Year Chartered1935
Primary Regulator
Profit Margin
Return on Assets - YTD1.04%
Return on Equity - YTD10.2%
Annual Interest Income$14.6MM
Assets and Liabilities
AssetsQ2 2022vs Q2 2021$737.0MM$695.5MM
LoansQ2 2022vs Q2 2021$661.4MM$510.2MM
DepositsQ2 2022vs Q2 2021$614.5MM$556.5MM
Equity CapitalQ2 2022vs Q2 2021$73.9MM$65.5MM
Loan Loss AllowanceQ2 2022vs Q2 2021$4.1MM$4.3MM
Unbacked Noncurrent LoansQ2 2022vs Q2 2021$383.00K$1.1MM
Real Estate OwnedQ2 2022vs Q2 2021$0$0

Rates for Utah First Federal Credit Union are currently being reviewed.


Utah First Federal Credit Union Locations
Branch Office1155 W Park LaneFarmington, UT 84025
Branch Office200 E South TempleSalt Lake City, UT 84111
Branch Office6935 S 900 EMidvale, UT 84047
Branch Office310 N 100 WProvo, UT 84601
Branch Office616 W Main StAmerican Fork, UT 84003
Branch Office1760 W 2100 SSalt Lake City, UT 84127
Branch Office1520 S 500 WWoods Cross, UT 84010-7414
Branch Office9213 S Quarry Bend DrSandy, UT 84094
Branch Office3642 W 11400 SSouth Jordan, UT 84095

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