Featured Savings Rates
Featured Accounts

Valor Federal Credit Union

Popular Accounts at this Credit Union

APYACCOUNT TYPEACCOUNT NAME
0.50%Reward SavingsKasasa Saver
1.00%5-year CD60 Month Share Certificate
0.20%1-year CD12 Month Share Certificate

Overview / Commentary
844-825-6728
315 Franklin Ave
Scranton, PA 18503

Field of Membership Restrictions

Membership is open to anyone through joining the American Consumer Council ($5 fee), through being employed by a member of the credit union's Select Employer Group, through immediate family or living within a three-mile radius of the Veterans Memorial Bridge.
See current membership details

Related Posts

Oust The Incompetent Board - 3/3/2016

 Voting notices just went out and I would urge everyone to oust the incumbent directors. They've presided over the Prime Rate changes and Kasasa changes and the massive deterioration in service over the last 6 months. After looking over the slate of candidates, their are some very well educated, local businessmen that have an appropriate place. I also think it's a joke that a former employee who was horrendous to deal with is running along with an ex-employee's husband (Flynn).  Lets put a new Board in place and make the place right again. 

Valor Credit Union Sends Release Forms to Members with Prime Rate Certificates - 2/24/2016

I have not seen a copy of these letters, but based on readers’ descriptions, the letters include a release form in which the member agrees not to pursue further action against Valor for changing the terms to their Prime Rate Certificates (no longer accepting add-on deposits).

Valor Fed Credit Union Kasasa Changes - 1/1/2016

On the Valor website on 1/1/2016 there is no longer any listing at all for the 2.50% $10k Kasasa Cash Account. Therefore as of this date the interest rate on this Kasasa Cash account is unknown. There is a new(?) Kasasa CashBack account that returns 3% of your credit purchase prices, up to a total cash back of $5 per monthly qualification cycle. And a Kasasa Saver account which is also far below par. Fine print says "APYs accurate as of 01/31/2016." Kasasa® | Valor Credit Union

View all posts from:


My Experience

I have been reading the reviews of the credit union I joined a year or two a ago.

There is no such thing as a perfect bank. However, I work with a loan officer by the name of Sean Thorpe in the Scranton area.

There was a time in my life when a disability took me out of life, took away my income, and left me isolated, lonely, fat, and burdensome.

My credit score was the least of my concerns. It took me years to pull us out of the ditch. When you pay one collection account, it is like word spreads and suddenly new debts are coming out of nowhere.

I stayed with it. They extended me credit and helped me get the kind of terms that would reflect my true creditworthiness. Now, I have a HELOC (Home Equity Line of Credit) drive a Lexus, and have some $20k + in available credit. Having money in the bank is the very source of peace of mind.

Working with Sean helped make all of these wonderful things happen

CEO DEPARTURE - LOOK OUT PRIME RATE CD HOLDERS!

Those of you touting those Prime Rate CDs better hope you are properly structured for the NCUA Insurance! As a recent posting on their website indicates, Valor cut ties with its CEO. Nevertheless, the letter gave no indication as to why this credit union found it more prudent to operate without a CEO at this time. I would certainly be concerned if I had any significant amount of money here.

I Bet Their Employees Don't Even Bank At Valor/Toby Fcu

Posted by: terry255 | Jul 20, 2015

I have so many stories to share. I experience this coming from representatives of the East Stroudsburg and Tobyhanna, Pa. Branch) First annoying one I go into the branch to close an acct final straw. Teller gives me my balance OUT LOUD with a line full of people nearing the entrance/exit door. She was the only teller. She kept getting held up calling for assistance with the three customers before us and with us. Oh you can't close it you have a number of things pending. There were only 2 items pending, but she kept yapping loudly about that too. I didn't want to hold the other people up because after she called for help not knowing initally what the problem was I was already frustrated with her and had to ask her to tone her voice down I don't need everyone in there in my transaction business.

(East Stroudsburg Branch)Here's another one...I applied for a credit card increase I was granted. Three weeks later I applied for a refinance on a small personal loan I had outside of the credit union. I was told there would be no hard credit check but instead a soft one because they had already done one within 30 days well the two employees that told me that lied. I got a hard pull and was granted loan with conditions. We will give you the loan but we want to put a lien against your money in your account. The loan refinance was 7k I had 15k in checking. They went on to say we'll release your money as you pay off refinance. What! I asked what prompted this scenario I was told it's because of to many recent credit inquiries. When I looked at my report the bulk of credit inquires belong to them (Valor/Toby Fcu), and they too shouldn't have been on my report because they were 800.00 loans in past for vacation or odd stuff. Upon taken them out I was told if it's not over 1k there is no credit check if it's over that it's a personal loan. Well they lied about that too.

(Call Center) The customer service is bad! There doesn't appear to be any truth in lending (East Stroudsburg & Tobyhanna), and if you have money with them you are better off using your if the "underwriters" no small loan for you. They don't want you to borrow their money even though they are in loan business. This C-U simply want your deposits so they can look like a healthy "A "credit union which they are not. They are old school and out of their league. When was the last time you were at a credit union on the weekend and there is one teller who talks loud and the line is nearly out the door. Check out the East Stroudsburg branch if you want to see this at it's finest. I saw people get out of line and just walk away. lol There was one man who wanted to open an account and after sitting for nearly 20 minutes he left. Don't leave your cash with them & don't take chances hoping this small friendly little credit union is just what you need.

How Valor Credit Sucks Don't Get An Account Here

Posted by: Mat | Aug 4, 2016

On the 25 July they shut off my card without a phone call or letter so when I went to use it after a long vacation miles away from home at 230 am I was stranded "Not the first time they have shut off card unexpected" but I am fed up. On top of it is next to impossible to get a loan if you need one and the hiring of their executives is highly questionable. Their Last president was arrested for bank fraud but I don't know how he got the job in the first place he was in his late 20s I don't see how he is qualified. I am leaving this bank don't fall victim to its shady practices.

VIEW MORE REVIEWS

Health

Health ratings for Valor Credit Union have been suspended due to the uncertainty around the credit union’s Prime Rate Certificates.

Overall
NCUA #9198
Year Chartered1954
Employees51
Primary Regulator
Profit Margin
Return on Assets - YTD-0.06%
Return on Equity - YTD-0.94%
Annual Interest Income$2.0MM
Assets and Liabilities
AssetsQ1 2016vs Q1 2015$231.2MM$226.6MM
LoansQ1 2016vs Q1 2015$164.3MM$172.1MM
DepositsQ1 2016vs Q1 2015$215.4MM$207.7MM
Equity CapitalQ1 2016vs Q1 2015$14.9MM$18.2MM
Loan Loss AllowanceQ1 2016vs Q1 2015$2.4MM$2.2MM
Unbacked Noncurrent LoansQ1 2016vs Q1 2015$3.0MM$2.8MM
Real Estate OwnedQ1 2016vs Q1 2015$114.00K$597.00K
Rates
Report an Issue

Always verify rates and promotions with the bank or credit union. We are not Valor Federal Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Valor Federal Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.50%*-$10kKasasa Saver
OTHER TIERS: 0.20% $10k+
0.15%--IRA Share Savings
0.15%--Christmas Club
0.15%--Tax Club
0.15%--Vacation Club
0.01%$100-Share Savings
0.01%$100-Flex/Sub Account

Valor Federal Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%*$50k*-Money Market Account
OTHER TIERS: 0.05% $2,500 - $50k

Valor Federal Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.00%--Kasasa Cash Back

Valor Federal Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.00%$500-60 Month Share Certificate
0.90%$500-48 Month Share Certificate
0.60%$500-36 Month Share Certificate
0.35%$500-24 Month Share Certificate
0.20%$500-12 Month Share Certificate
0.10%$500-6 Month Share Certificate
0.05%$500-3 Month Share Certificate

Valor Federal Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.00%$500-60 Month IRA Certificate
0.90%$500-48 Month IRA Certificate
0.60%$500-36 Month IRA Certificate
0.35%$500-24 Month IRA Certificate
0.20%$500-12 Month IRA Certificate
0.10%$500-6 Month IRA Certificate
0.05%$500-3 Month IRA Certificate
Locations


Valor Federal Credit Union Locations
Administrative Office315 Franklin AveScranton, PA 18503
Branch Office880 Schechter DrWilkes Barre, PA 18702
Branch Office11 Hap Arnold BlvdTobyhanna, PA 18466
Branch Office110 Progress StEast Stroudsburg, PA 18301