Vibe Credit Union


Overview / Commentary
248-735-9500
44575 W 12 Mile Rd
Novi, MI 48377

Vibe Credit Union is headquartered in Novi and is the 28th largest credit union in the state of Michigan. It is also the 531st largest credit union in the nation. It was established in 1936 and as of December of 2018, it had grown to 125 employees and 33,136 members. Vibe Credit Union's CD rates are 79% higher than the national average, and it has an A health rating.

Field of Membership Restrictions

Vibe Credit Union is open to those who live, work, worship, or attend school in the Lower Peninsula of Michigan and to retirees of SBC, Ameritech, Western Electric, AT&T or Michigan Bell. (Requirements are listed in the credit union's online application)
See current membership details

Related Posts

View all posts from:


Reviews (6)

Vibe Is Helpful, Very Courteous And A Pleasure To Do Business With.

Posted by: Ally6770 | May 28, 2015

I had planned to take advantage of the 5 year 2.50% CD and became a member. Then I realized my CD's were IRA's and had them transferred someplace else where I could combine them with existing CD's for a higher rate.

I kept the account open and will open an account with them some day. Even though they are on the other side of the state they made the process of opening an account and becoming a member easy and flawless.

Self's Widow

I have been a member for about 43 years while the organization has added more and more services.
As well, there've been at least three name changes. First name I remember was Detroit Telephone Employees Credit Union, and many of my co-workers were members who rated the CU highly. They do have hours into the early evening which increases the convenience.

Member For 30Yrs

There customer service is horrible!!!!
Their policies gouge customers!!
They have no regard for customers at all!!
I was told that the amount of money I had in my account made me of no real value to them....Wow!

Charging $2 Per Month For Mailed Statements

Posted by: Spike3 | Nov 10, 2016

Last Friday, I heard a rumor Vibe was going to start charging $2/month for mailing out account statements. I wrote to their customer service, pointing out that the only thing on their web site vaguely alluding to this was the statement: "*APY = Annual Percentage Yield. Fees could reduce the earnings on the account."
Their current Fee page states that if someone has joined prior to 2011 (as in my case), such a $2 statement fee is waived. I wrote to ask them if that policy was being rescinded. They claimed I could expect a response within one business day. Three business days later, with no response, I wrote them stating I was still waiting for an answer. Today (4 business days later), I repeated that input. I finally got a response: "We will begin charging a $2.00 paper statement fee for anyone who wishes to continue to receive paper statements starting with the January 2017 statement. We provide you with a free, convenient way to view and print your statements with eServices. The money saved by providing free electronic statements" (notice how the topic has shifted from having to pay for paper statements to free - until they decide otherwise - electronic statements) "will be reinvested into the products and services we offer to all members." (Isn't that nice for them?) "The fee structure document will be updated once the fee begins in 2017."
I neither have nor want home internet. Vibe seems to be willfully ignorant of the fact that savings holders are providing them with money to loan at a laughable interest rate. Keeping track of the money people lend them in their savings accounts is a responsibility, and should not be regarded as a burdensome chore by Vibe, for which they feel entitled to charge.
Vibe has a deluded sense of importance.

Very Poor Customer Service

I use vine account for my financial aid deposit and had never had to contact their support line until just recently. Besides the fact that I had to call multiple times after waiting over 30 minutes to speak to a representative, when I finally got a hold of someone there was nothing but giggles and sarcasm to greet my concerns. I then asked to speak to a supervisor who also was unable to resolve my issue and did not come off as knowledgable. Extremely dissatisfied with the customer service I received today.

Did Not Inform Me Of Policy Change

Posted by: Kb1987 | Jul 1, 2015

When I initially opened an account with Vibe, there was no monthly service charge as long as I had $5 in savings. When they switched to charging $3 per month for accounts with less than $500 in them, I was never informed (no e-mail, no regular mail. Just an unknown charge on my account. I read through my old banking e-mails to make sure I didn't miss it and still found nothing).

Paying the $3 isn't a problem - what is is that Vibe never actually informed me of the policy change. I've since closed the account because I do not feel safe banking with a company who did not bother to inform me of policy change.



Health

Health Grade Components

Overall
Year Established1936
Employees125
Primary Regulator
Profit Margin
Return on Assets - YTD0.38%
Return on Equity - YTD2.7%
Annual Interest Income$18.7MM
Assets and Liabilities
AssetsQ4 2018vs Q4 2017$527.3MM$528.9MM
LoansQ4 2018vs Q4 2017$382.2MM$351.2MM
DepositsQ4 2018vs Q4 2017$441.5MM$445.8MM
Equity CapitalQ4 2018vs Q4 2017$74.4MM$71.8MM
Loan Loss AllowanceQ4 2018vs Q4 2017$2.0MM$1.9MM
Unbacked Noncurrent LoansQ4 2018vs Q4 2017$1.1MM$773.00K
Real Estate OwnedQ4 2018vs Q4 2017$81.00K$301.00K
Rates
Report an Issue

Always verify rates and promotions with the bank or credit union. We are not Vibe Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Vibe Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.60%*$100k*-Individual Retirement Account
OTHER TIERS: 0.20% Up to $5k | 0.30% $5k - $25k | 0.40% $25k - $50k | 0.45% $50k - $100k
0.15%$5-Holiday Savings Account
0.15%$5-Business Savings Account
0.15%$5-Savings Account

Vibe Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.60%*$100k*-Business Money Management Account
OTHER TIERS: 0.20% Up to $5k | 0.30% $5k - $25k | 0.40% $25k - $50k | 0.45% $50k - $100k
0.60%*$100k*-Money Market Accounts
OTHER TIERS: 0.20% Up to $5k | 0.30% $5k - $25k | 0.40% $25k - $50k | 0.45% $50k - $100k
0.40%*$2.5k*-FU$E Money Management Account
OTHER TIERS: 0.20% Up to $500 | 0.30% $500 - $2.5k

Vibe Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.02%--Business Checking Account
0.02%--Checking

Vibe Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.78%*$250k*-60 Month CD
OTHER TIERS: 2.52% $100k - $250k | 2.68% $500 - $100k
2.57%*$250k*-48 Month CD
OTHER TIERS: 2.32% $100k - $250k | 2.47% $500 - $100k
2.37%*$250k*-36 Month CD
OTHER TIERS: 2.22% $100k - $250k | 2.27% $500 - $100k
2.27%*$250k*-30 Month CD
OTHER TIERS: 2.07% $100k - $250k | 2.12% $500 - $100k
2.12%*$250k*-24 Month CD
OTHER TIERS: 2.01% $500 - $100k | 2.07% $100k - $250k
2.12%*$250k*-18 Month CD Special
OTHER TIERS: 1.56% $100k - $250k | 2.01% $500 - $100k
1.61%*$250k*-12 Month CD
OTHER TIERS: 1.51% $500 - $100k | 1.56% $100k - $250k
1.10%*$250k*-6 Month CD
OTHER TIERS: 1.00% $500 - $100k | 1.05% $100k - $250k

Vibe Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.78%*$250k*-60 Month IRA
OTHER TIERS: 2.68% $500 - $100k | 2.73% $100k - $250k
2.57%*$250k*-48 Month IRA
OTHER TIERS: 2.47% $500 - $100k | 2.52% $100k - $250k
2.37%*$250k*-36 Month IRA
OTHER TIERS: 2.27% $500 - $100k | 2.32% $100k - $250k
2.27%*$250k*-30 Month IRA
OTHER TIERS: 2.17% $500 - $100k | 2.22% $100k - $250k
2.12%*$250k*-24 Month IRA
OTHER TIERS: 2.01% $500 - $100k | 2.07% $100k - $250k
2.12%*$250k*-18 Month IRA Special
OTHER TIERS: 2.01% $500 - $100k | 2.07% $100k - $250k
1.61%*$250k*-12 Month IRA
OTHER TIERS: 1.51% $500 - $100k | 1.56% $100k - $250k
1.10%*$250k*-6 Month IRA
OTHER TIERS: 1.00% $500 - $100k | 1.05% $100k - $250k
Locations

Sorry, but we do not have location data for Vibe Credit Union. Its headquarters is located at 44575 W 12 Mile Rd - Novi, MI 48377

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.