Vibrant Credit Union

Long Term Customer

I have been with this credit union since I was 19 years old, I am now 32. They were formerly Deere Harvester Credit Union, then DHCU Community Credit Union and they are now Vibrant Credit Union. Though out all of the years I have been with them I haven't really had any complaints. I had only a savings account with them until recently. My credit is bad and I didn't qualify for a checking account, which never bothered me because I was able to do everything I needed as far as paying bills ect. from my savings account. After being with them for all of these years, shortly after the most recent name change, I encountered my first problem with them. I had recently moved out of state, and this is a local credit union to the Quad Cities. For some reason with the name change, my Amazon Payments account and my PayPal account would no longer link to my savings account. Which posed quite an issue since I get paid for my online work through those 2 agencies. Between Emails and phone calls with Caleb, they opened me a checking account to make the accounts link up once again. They didn't have to do this for me, I know I have terrible credit. They did all of this long distance as I live in Arizona now. They have been a wonderful organization to be a part of. They have done everything in their power to keep me a happy customer and make it to where I can keep them as my credit union. I highly recommend them if you are in the Quad Cities area and should ever expand beyond that area I recommend them for where ever that may be. Thank you Vibrant for being awesome and working with me through the problems.