Visions Federal Credit Union is a community credit union owned completely by its members. It offers the latest in Internet banking technology to flexibly meet its members’ needs. The credit union features a range of personal and business banking products and services.
On its Personal Banking side, Visions FCU offers depository and loan products and services to serve its members. Its makes one checking account available with no monthly fee, with other checking account offers having monthly service fees unless certain conditions are met. Visions FCU has developed savings accounts that give members various opportunities to save money for different purposes. One savings account offers a special rate of interest if conditions are met. Money Market accounts are available as well as Share and IRA Certificates, which vary in term lengths from 91 days to 5 years. The credit union also offers an investment team to guide members in areas like trust and estate planning, general financial planning, and insurance coverage.
Visions Federal Credit Union online banking provides members with various functions as to how they manage their accounts. Bill Pay, mobile banking apps, check orders, and e-notices are a few of the services provided by Visions Internet platform. The credit union’s smartphone app allows members to check account balances, transfer funds, pay bills, and locate ATMs or branch locations.
Visions FCU is headquartered in Endwell, New York, was chartered in 1966 and insured in 1971. Since that time the credit union has grown its membership to hundreds of thousands and its overall assets to billions.
Field of Membership Restrictions
Membership in Visions Federal Credit Union is open to those who live, attend school or work in Broome, Chenango, or Tioga Counties in New York, select areas of Chemung, Schuyler, or Rockland Counties in New York or the cities of Rochester or Syracuse, New York; those who live, attend school or work in Bradford County in Pennsylvania, select areas of South Westmoreland or North Fayette Counties in Pennsylvania, or select areas of the cities of Allentown, Bethlehem, and Easton in Pennsylvania; those who live, attend school or work in Bergen or Passaic Counties in New Jersey, and select areas of Essex, Hudson, or Union Counties in New Jersey. Membership is also open to employees of Susquehanna County in Pennsylvania.
See current membership details
Overall Very Good Experience
I've had a very good experience with Visions.
Their customer service has always been very good when I have visited in person and on the phone.
I've had a few minor issues doing non-routine transactions, but their people have always been pleasant and seemed to be trying their best.
I've been able to get their equivalent of 'cashiers checks', notary public services, and a 'Medallion Signature Guarantee' (for a security I transferred) without issue while visiting in-person.
RUN RUN RUN
DO NOT OPEN AN ACCOUNT HERE THEY HAVE A CHICK THERE NAMED MACKENZIE WHO IS A MANAGER AND THINKS SHES GOD. SHE DOESN'T TELL YOU & PROCEEDS TO LOCK YOUR ACCOUNT AND LEAVES FOR THE WEEKEND WITH NO REASON, SO YOU CAN'T TALK TO ANYONE OR GET ACCESS UNTIL MONDAY! FIRE HER TODAY!
HIDDEN INACTIVITY FEE CHARGED QUARTERLY
Worst experience ever. I opened up savings account to look at getting mortgage. The mortgage process was poor and rates not best, so went to another lender. I left savings thinking leave for rainy day. Within 6 months, they are charging $15 Inactivity fee QUARTERLY. The paperwork I received never disclosed this fee and they just charged until balance was zero. They claim sent letters in mail but I moved and never received. The 0.00 balance letter was received (apt mgmt co called me notifying me of mail) so not sure if anything was sent prior. They had my email and phone number but never reached out. Complete Theft
Managed By And Operated At Inferior Standards
Bad Management and Unaccountable Attitude are the two ways I can describe this bank. After days and five contacts, I could not get answer for or available manager, who could explain to me why Vision failed to carry out an electronic transfer of my funds. Vision, from top, is led by management with poor experience and education, upon apparent nepotism. I will not invest a dime in Vision.
Data as of Q4 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 17429 |
| Year Chartered | 1966 |
| Employees | 814 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.1% |
| Return on Equity - YTD | 1.28% |
| Annual Interest Income | $239MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2024vs Q4 2023 | $5.23B$5.68B |
| Loans | Q4 2024vs Q4 2023 | $3.45B$3.74B |
| Deposits | Q4 2024vs Q4 2023 | $4.46B$4.39B |
| Equity Capital | Q4 2024vs Q4 2023 | $430.5MM$407.5MM |
| Loan Loss Allowance | Q4 2024vs Q4 2023 | $30.4MM$30.4MM |
| Unbacked Noncurrent Loans | Q4 2024vs Q4 2023 | $18MM$21MM |
| Real Estate Owned | Q4 2024vs Q4 2023 | $0$199K |
