Washington State Employees Credit Union

Overview / Commentary

Washington State Employees Credit Union is headquartered in OLYMPIA and is the 3rd largest credit union in the state of Washington. It is also the 70th largest credit union in the nation. It was established in 1957 and as of March of 2021, it had grown to 653 employees and 282,783 members at 21 locations. Washington State Employees Credit Union has an A health rating.

Field of Membership Restrictions

Membership in Washington State Employees Credit Union is open to anyone who lives, works, or worships in the state of Washington.
See current membership details

Reviews (8)

Washington State Employees Credit Union

I've been a member of WSECU for about ten years. They have no fee checking, and what seem like pretty standard products and services. I have a savings account (you are required to have one and keep at least 5 dollars in it, which seems weird). I also got my car loan through them, as they offered a very competitive rate. My debit card carries a reward point system, which I use but am not sure how it measures up to other similar programs. They are always perfectly friendly, accessible, and helpful. The real reason I bank with them, though, is that I know my money isn't going to make ridiculous profits for some greedy jerk that doesn't even pay taxes on the money.

My Banking Story

Banking with Washington State Employee Credit Union has been a on average an extremely pleasant experience. From the minute you walk through the door your greeted with a warm smile a refreshment. The customer service is always on point but I particularly like a machine they have that let's you pour your loose change into it and it will total it and deposit it into your account, awesome.

Unorganized And Unprofessional

We go to the Olympia branch of Wsecu, and they had been so unorganized I'm planning on closing my account with them.

We signed up for direct deposit to another bank for car payments. We signed the papers, it worked as intended the first month. The money moved from our checking at WESCU into the other Banks savings.

The next month, money was moved from the checking into savings, then immediately back into the savings account at WESCU. Two weeks later we get notified our car payment is late. We had no idea, because for two weeks the money that was transferred back into the WESCU savings account did not show up.

They not only changed the terms of our direct deposit without our permission, I believe someone at the Olympia branch was trying to steal our money. The money only showed back up in the account after we called about it, almost 14 days after our other bank showed them pull it back out.

We told them to cancel ALL transfers. They tell us they did. The next month, our money is being transferred again.

I found the Olympia staff to be unhelpful. We called 3 times and tried making 3 appointments to discuss our savings and they never responded.

The very first (and only) late payment I made on my card got a $25 dollar fee. They say they have room for forgiveness if it's your first mistake, but Olympia's branch refused (which is their right, but it shows they do not care about helping their customers).

If you have direct deposit with WESCU,watch your money carefully. They seem to believe they have the authority to change the terms of your direct deposit after it's been set up, without your permission.

I will also be getting 5x the APY on my savings account at my new bank. WESCU only offers 0.01%

Excellence for state employees

Posted by: |

I have been a member for nearly 20 years and cannot imagine changing financial institutions. Wash. State Employees Credit Union continues to offer excellent service and value. Their staff are courteous and always helpful. Fees are low, including their overdraft protection. I have taken out loans with them on numerous occasions and my main mortgage is with WSECU. We have a WSECU rewards visa card and the interest rate is low. I never feel railroaded or pressured to choose a product or service that will not be useful to me. There are other great perks. WSECU offers a free coin sorting machine and offers cashier's checks for free. They have a well staffed customer service line that is manned from 7 a.m. to 7 p.m. Monday through Friday and also open on Saturdays. I have had to call them from overseas while on vacation to troubleshoot (e.g. my credit card was blocked while I was in a foreign country). Their customer service team is always helpful and can resolve issues speedily. I give WSECU my highest endorsement.

WSECU - Chehalis WA office

Posted by: |

Customer Service is wonderful. Employees know members by name. Always there to help and answer questions. Greats everyone as they come in. Easy access to the website. Transferring money and using on-line banking a plus. Great credit card services. They question some purchases to make sure the user is the owner of the card. The credit union is well planned out, and easy to use. There is even a coin machine that will add up all ones coins.

Great Customer Service

Posted by: |

We've banked with WSECU for 25-years, and they are the best bank we've dealt with. They are very professional and courteous and willing to do what they can to meet your needs. They are over and above other banks we've had accounts with, such as Bank of America, and Citibank. It's a world of difference. We would definitely recommend them if you're looking for a bank with real care and concern and they don't treat you like you're some customer that's one out of a million others that they could care less about.

Customer Service

Posted by: |

We've been customers for 25 years, and they are the best we've ever banked with. They just treat you well and remain professional and courteous whenever we have any needs. I would recommend them and it is a much better experience than other banks we've had dealings with such as Bank of America, Citi Bank, etc. A world of difference!

Great Service And Rates

Posted by: |

While the interest you earn on savings and checking accounts is typically low, the service is always fantastic and the fees are far below average for banks (the fees are probably average for Credit Unions, which is to say "very low").

WSECU doesn't have too many ATMs, but they are part of the Credit Union Co-Op, which gives you free usage of the ATMs at all 7-Eleven stores (so, probably 6,000 locations around the country) and shared branch banking with other credit unions: especially convenient for travelers, this gives you more flexibility than the largest private systems (BofA or Citibank, for example).

The international exchange rate is fantastic (1%) if you can find a partner bank system (5B in Central America, for example), though they don't advertise this benefit to members! And the rewards program, if you partake, offers a great value on exchange of points for prepaid credit cards.

Great customer service at the University district location in Seattle, though I miss the drive through, and at the Lake Union branch which responds quickly to lines by bringing more tellers up to the front.


Health Grade Components

NCUA #60042
Year Chartered1957
Primary Regulator
Profit Margin
Return on Assets - YTD0.83%
Return on Equity - YTD8.92%
Annual Interest Income$32.8MM
Assets and Liabilities
AssetsQ1 2021vs Q1 2020$4.36B$3.46B
LoansQ1 2021vs Q1 2020$2.75B$2.69B
DepositsQ1 2021vs Q1 2020$3.83B$2.97B
Equity CapitalQ1 2021vs Q1 2020$392.9MM$364.6MM
Loan Loss AllowanceQ1 2021vs Q1 2020$31.7MM$24.4MM
Unbacked Noncurrent LoansQ1 2021vs Q1 2020$3.3MM$8.5MM
Real Estate OwnedQ1 2021vs Q1 2020$0$397.00K
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Always verify rates and promotions with the bank or credit union. We are not Washington State Employees Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Washington State Employees Credit Union Savings Account Rates

0.11%--IRA Savings
0.11%--HSA Savings
0.11%$5-Youth (Minor) Savings
0.11%$5-Prime Time Savings
0.11%$5-Business Savings

Washington State Employees Credit Union Money Market Rates

0.26%*$100k*-Jumbo Money Market
OTHER TIERS: 0.11% Up to $100k
0.26%*$100k*-Business Jumbo Money Market
OTHER TIERS: 0.11% Up to $100k
0.21%*$50k*-Performance Money Market
OTHER TIERS: 0.16% Up to $50k
0.21%*$50k*-Business Performance Money Market
OTHER TIERS: 0.16% Up to $50k

Washington State Employees Credit Union Checking Account Rates

0.06%$2k-Business Interest Checking

Washington State Employees Credit Union CD Rates

0.88%$250-84 Month CD
0.88%$250-Business 84 Month CD
0.88%$100-JustU 84 Month CD
0.78%$250-60 Month CD
0.78%$250-Business 60 Month CD
0.78%$100-JustU 60 Month CD
0.67%$250-48 Month CD
0.67%$250-Business 48 Month CD
0.67%$100-JustU 48 Month CD
0.62%$250-36 Month CD
0.62%$250-Business 36 Month CD
0.62%$100-JustU 36 Month CD
0.57%$250-24 Month CD
0.57%$250-Business 24 Month CD
0.57%$100-JustU 24 Month CD
0.47%$250-18 Month CD Special
0.47%$250-Business 18 Month CD Special
0.47%$100-JustU 18 Month CD Special
0.38%$250-12 Month CD
0.38%$250-Business 12 Month CD
0.38%$100-JustU 12 Month CD
0.38%$250-13 Month CD Special
0.38%$250-Business 13 Month CD Special
0.38%$100-JustU 13 Month CD Special
0.33%$250-6 Month CD
0.33%$250-Business 6 Month CD
0.33%$100-JustU 6 Month CD
0.33%$250-7 Month CD Special

Washington State Employees Credit Union IRA Rates

0.98%$250-84 Month IRA
0.88%$250-60 Month IRA
0.78%$250-48 Month IRA
0.72%$250-36 Month IRA
0.67%$250-24 Month IRA
0.57%$250-18 Month IRA Special
0.47%$250-12 Month IRA
0.47%$250-13 Month IRA Special
0.33%$250-6 Month IRA
0.33%$250-7 Month IRA Special


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