Westbury Bank is headquartered in WAUKESHA and is the 34th largest bank in the state of Wisconsin. It is also the 1,212th largest bank in the nation. It was established in 1926 and as of June of 2024, it had grown to 117 employees at 9 locations. Westbury Bank has a B+ health rating.
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Terrible Service!
Westbury Bank's "WHAT IF" slogan is a joke. "What If" they actually cared about their customers?! I am a long time customer (in good standing) and have grown very tired of their lack of customer service. It seems no matter what the issue is, they always have a "reason" why they cannot do anything about it. Whether it is a problem with a money transfer, or an account, etc., it does not matter - they are never able to correct it. They charge unreasonable fees for anything and everything. Their website has areas on it that are constantly either "Not available at this time" or just not functioning at all. When you call the bank to explain the problem, once again their response is that they cannot do anything about that, and to try again later. Wow, what great customer service! Perhaps they should hire some programmers that actually know how to solve web problems - just a thought! I would not recommend this bank to anyone ever. I have only stayed their for its location, but will not be there much longer.
Cashing A Check NOT HERE
This bank wants your ss number before they will cash a check drawn on their bank. Called several times, they would NOT do anything over the phone to speed the process. How dumb do they think people are to give them a SS number? I should have made one up.... how dumb am I ????
Data as of Q2 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 28400 |
| Year Established | 1926 |
| Employees | 117 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.94% |
| Return on Equity - YTD | 10.59% |
| Annual Interest Income | $17.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2024vs Q2 2023 | $817.4MM$900.2MM |
| Loans | Q2 2024vs Q2 2023 | $635.4MM$682.3MM |
| Deposits | Q2 2024vs Q2 2023 | $733.4MM$760.5MM |
| Equity Capital | Q2 2024vs Q2 2023 | $74.1MM$73.2MM |
| Loan Loss Allowance | Q2 2024vs Q2 2023 | $6.2MM$6.6MM |
| Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $3.4MM$72K |
| Real Estate Owned | Q2 2024vs Q2 2023 | $0$0 |