Westerra Credit Union

Overview / Commentary
3700 E Alameda Ave
Denver, CO 80209

Westerra Credit Union is headquartered in Denver and is the 6th largest credit union in the state of Colorado. It is also the 245th largest credit union in the nation. It was established in 1934 and as of September of 2022, it had grown to 315 employees and 115,631 members at 9 locations. Westerra Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership in Westerra Credit Union is open to those who live or work in Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, or Jefferson Counties in Colorado.
See current membership details

Reviews (4)

Westerra Is AWESOME!!

Posted by: |

I have never had any problems with this bank. The tellers are extremely helpful and the loan officers are very knowledgeable. My 5 years of experience has been nothing but positive with Westerra.  I have been to multiple branches and they all have been GREAT! THIS IS THE BEST CREDIT UNION IN DENVER METRO AREA!!! Thanks Westerra for being AWESOME.

Avoid At All Costs

I am in the process of closing all of my accounts with Westerra after banking here for several years. There has been nothing but hassles and mistakes since I started. They have cashed checks from other accounts against my account. They have cancelled my debit card while in California for fraud on a $6 purchase at 7-11, never minding the airport concession purchases at both airports from earlier in the day. One time the entire debit system went down, leaving me stranded at a business lunch with a client. They offered no apologizes, nothing. Their online banking is ALWAYS down. They will not communicate with you. I've never received any sort of bulletin detailing the issues and the steps they will take to prevent them in the future. I WOULD NOT BANK HERE.

This Place Is A Joke

I have been with westerra for a year now,every time I need to cash my check they need to hold on to it and it always seems to be about 2 weeks.this last time the lady said i didn't have enough funds in my account to cash my check.i told her I would put some more cash in there then and she said that doesn't help right now ,so I said fine close my account and i will be on my way.good one westerra!!even the app won't let you take a photo of your check.

Very Poor Service

I have been with Westerra Credit union for over 5 years.  Over this time I have observed the following - their staff are the most poorly trained of any CU or bank where I have had business.  I always get the impression at several of thier banks that the tellers are constantly scrutinizing and checking out the customers.  They are often rude, always unprofessional, and seem to engage in personal behaviour which is a BIG putoff for me as a customer who walks in briefly to make a deposit.  Here are several examples : I walked in with a check and some loose pocket change and I was asked to step aside and count it out and hand it to the teller, while she was sitting comfortably in airconditioning.  Some of the female tellers like to stare down at customers and leave the impression that they are evaluating their prejudices of customers are they do bank business.  One teller took my check ( a hefty $ 800 + ) and deposited into another customers account.  I found out after I walked out of the branch and looked at the receipt.  There was no apology from the teller.  They are trained not to appear cheerful - many of them are sullen and behave like they just awoke.  Recently, I walked into to a cubicle to ask for a pen (none outside in the lobby) and I got a lingering hateful stare by the occupant.  This did it for me and I am planning to move my business elsewhere asap.


Health Grade Components

NCUA #65788
Year Chartered1934
Primary Regulator
Profit Margin
Return on Assets - YTD-0.16%
Return on Equity - YTD-2.2%
Annual Interest Income$40.4MM
Assets and Liabilities
AssetsQ3 2022vs Q3 2021$1.91B$1.93B
LoansQ3 2022vs Q3 2021$1.16B$899.2MM
DepositsQ3 2022vs Q3 2021$1.74B$1.71B
Equity CapitalQ3 2022vs Q3 2021$145.3MM$202.6MM
Loan Loss AllowanceQ3 2022vs Q3 2021$2.9MM$2.8MM
Unbacked Noncurrent LoansQ3 2022vs Q3 2021$3.3MM$2.1MM
Real Estate OwnedQ3 2022vs Q3 2021$0$0

Rates for Westerra Credit Union are currently being reviewed.


Westerra Credit Union Locations
Branch Office3700 E Alameda AveDenver, CO 80209
Branch Office7270A W 88th AveArvada, CO 80003
Branch Office14305 E Alameda AveAurora, CO 80012
Branch Office8906 W Bowles AveLittleton, CO 80123-8606
Branch Office7305 E 35th Ave Suite 170Denver, CO 80238
Branch Office375 Union BlvdLakewood, CO 80228
Branch Office20991 E Smoky Hill RdCentennial, CO 80015-5184
Branch Office4625 Trail Boss DrCastle Rock, CO 80104-2803
Branch Office7740 W Alameda Ave Unite ELakewood, CO 80226-3137

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