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Westerra Credit Union

Popular Accounts at this Credit Union

APYACCOUNT TYPEACCOUNT NAME
1.35%5-year CD60 Month Flex CD Special - Move to a Shorter Term Once
0.40%1-year CD12 Month CD
0.05%SavingsRegular Savings

Overview / Commentary
800-858-7212
3700 E Alameda Ave
Denver, CO 80209

Westerra Credit Union is headquartered in Denver and is the 5th largest credit union in the state of Colorado. It is also the 164th largest credit union in the nation. It was established in 1934 and as of December of 2015, it had grown to 239 employees and 97,772 members at 9 locations. Westerra Credit Union has an A+ health rating.

Field of Membership Restrictions

Westerra Credit Union of Colorado is open to the residents and the people that maintain employment within these qualified counties: Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, and Jefferson, as well as, Aurora City, the students and current and/or retired employees of the Jeffco and Denver public schools, employees of the Safeway Corporation, as well as, the employees of the other various credit union affiliated select employee groups and partner companies, and the family members of these eligible people.
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Reviews (1)

Very Poor Service

I have been with Westerra Credit union for over 5 years.  Over this time I have observed the following - their staff are the most poorly trained of any CU or bank where I have had business.  I always get the impression at several of thier banks that the tellers are constantly scrutinizing and checking out the customers.  They are often rude, always unprofessional, and seem to engage in personal behaviour which is a BIG putoff for me as a customer who walks in briefly to make a deposit.  Here are several examples : I walked in with a check and some loose pocket change and I was asked to step aside and count it out and hand it to the teller, while she was sitting comfortably in airconditioning.  Some of the female tellers like to stare down at customers and leave the impression that they are evaluating their prejudices of customers are they do bank business.  One teller took my check ( a hefty $ 800 + ) and deposited into another customers account.  I found out after I walked out of the branch and looked at the receipt.  There was no apology from the teller.  They are trained not to appear cheerful - many of them are sullen and behave like they just awoke.  Recently, I walked into to a cubicle to ask for a pen (none outside in the lobby) and I got a lingering hateful stare by the occupant.  This did it for me and I am planning to move my business elsewhere asap.



Health
A+

Health Grade Components

Overall
NCUA #65788
Year Chartered1934
Employees239
Primary Regulator
Profit Margin
Return on Assets - YTD0.53%
Return on Equity - YTD4.2%
Annual Interest Income$37.9MM
Assets and Liabilities
AssetsQ4 2015vs Q4 2014$1.36B$1.28B
LoansQ4 2015vs Q4 2014$978.6MM$860.3MM
DepositsQ4 2015vs Q4 2014$1.13B$1.06B
Equity CapitalQ4 2015vs Q4 2014$168.2MM$161.3MM
Loan Loss AllowanceQ4 2015vs Q4 2014$4.1MM$5.0MM
Unbacked Noncurrent LoansQ4 2015vs Q4 2014$937.00K$3.4MM
Real Estate OwnedQ4 2015vs Q4 2014$0$0
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Westerra Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%$100-Regular Savings
0.05%--Holiday Club
0.05%--IRA Savings

Westerra Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.35%*$250k*-Preferred Money Market Account
OTHER TIERS: 0.15% $10k - $25k | 0.20% $25k - $50k | 0.25% $50k - $100k | 0.30% $100k - $250k
0.15%*$100k*-Money Market
OTHER TIERS: 0.10% $1k - $100k

Westerra Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.15%*$100k*-Preferred Checking
OTHER TIERS: 0.10% $10k - $100k

Westerra Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.55%$100k-60 Month Jumbo CD
1.45%$500-60 Month CD
1.35%$5k-60 Month Flex CD Special - Move to a Shorter Term Once
1.30%$10k-25 Month Bump Up & Add-On CD Special
1.20%$10k-41 Month Bump & Add-On CD Special (New Money)
1.15%$500-48 Month CD
0.95%$500-36 Month CD
0.70%$100k-24 Month Jumbo CD
0.65%$500-24 Month CD
0.45%$100k-12 Month Jumbo CD
0.40%$500-12 Month CD
0.20%$500-6 Month CD
0.15%$500-3 Month CD

Westerra Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.45%$500-60 Month IRA
1.15%$500-48 Month IRA
0.95%$500-36 Month IRA
0.65%$500-24 Month IRA
0.40%$500-12 Month IRA
0.20%$500-6 Month IRA
0.15%$500-3 Month IRA
Locations


Westerra Credit Union Locations
Branch Office98 Wadsworth Blvd Unit 130Lakewood, CO 80226-1553
Branch Office3700 E Alameda AveDenver, CO 80209
Branch Office7270 W 88th AveArvada, CO 80003
Branch Office14305 E Alameda AveAurora, CO 80012
Branch Office5698 S Himalaya St Unit BCentennial, CO 80015
Branch Office8906 W Bowles AveLittleton, CO 80123-8606
Branch Office3700 Quebec St Unit 102Denver, CO 80207
Branch Office1725 W Mississippi AveDenver, CO 80223-3012
Branch Office375 Union BlvdLakewood, CO 80228