Westmark Credit Union


Overview / Commentary
208-528-8315
2520 Channing Way
Idaho Falls, ID 83404

Westmark Credit Union is headquartered in Idaho Falls and is the 4th largest credit union in the state of Idaho. It is also the 333rd largest credit union in the nation. It was established in 1954 and as of March of 2024, it had grown to 227 employees and 74,240 members at 15 locations. Westmark Credit Union has a B+ health rating.

Field of Membership Restrictions

Westmark Credit Union membership is open to blood relations of current Credit Union members, and employees or retirees of the following: (1) any of the several hundred employer groups, member firms or associations, or (2) employees or retirees of most employers within one of 34 counties within Idaho.
See current membership details

Been A Member For 10+ Years

Posted by: |

Westmark is a great Credit Union with fantastic customer service. I have my entire relationship their. They are great to work with and have a cool app that does everything I need for banking on my phone or online. I can deposit checks and move money between my business and personal accounts or even my kids accounts. The rewards checking and credit card are great too.

I have had accounts at regional and national banks and their rates and service are terrible compared to Westmark.

The other comments here don't accurately portray my experience at Westmark.

Great Customer Service

Posted by: |

I went into Westmark to checking maybe switching my account from the bank I am currently with, to a local credit union. I was so impressed with the Deb Wallace. She greeted my with a friendly smile and was able to answer all my questions without any hesitation. I feel that great customer service has been lost since COVID, but she was amazing.

They Screw You Over

They aren’t worth a star they are deceiving and hostile I know by experience. Do not work for this credit union they can’t give a straight answer.

Opening New Checking Account

We went in to change our son's Scottie Saver's account over to a checking account. I loved that they had to have all three of us in order to do this: our son, mom and dad since he is not 18 yet. This felt more safe than his just opening a new account by himself as he has never done this before. The changeover process was very easy and quick and the account manager was very pleasant to work with. We were able to get in immediately and get out quickly. He was able to decide how many savings account he wanted associated with it and where to transfer everything. We didn't have to sign a bunch of new paperwork and they were able to print off his debit card that day.

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Health
B+

Health Grade Components

Overall
NCUA #68353
Year Chartered1954
Employees227
Primary Regulator
Profit Margin
Return on Assets - YTD1.31%
Return on Equity - YTD15.55%
Annual Interest Income$16.8MM
Assets and Liabilities
AssetsQ1 2024vs Q1 2023$1.41B$1.4B
LoansQ1 2024vs Q1 2023$1.2B$1.2B
DepositsQ1 2024vs Q1 2023$1.25B$1.18B
Equity CapitalQ1 2024vs Q1 2023$117.4MM$110.9MM
Loan Loss AllowanceQ1 2024vs Q1 2023$4.8MM$2.6MM
Unbacked Noncurrent LoansQ1 2024vs Q1 2023$9.8MM$1.1MM
Real Estate OwnedQ1 2024vs Q1 2023$0$0
Rates

Rates for Westmark Credit Union are currently being reviewed.

Locations

Availability



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