Widget Financial is headquartered in Erie and is the 24th largest credit union in the state of Pennsylvania. It is also the 791st largest credit union in the nation. It was established in 1936 and as of September of 2021, it had grown to 103 employees and 44,105 members at 7 locations. Widget Financial has an A health rating.
Field of Membership Restrictions
Membership in Widget Financial is open to those who live, work, worship, attend school, volunteer, or regularly do business in Crawford or Erie Counties in Pennsylvania.
See current membership details
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So impressed
I had always been a bank customer until my co workers were talking about all the benefits of a credit union so I looked into it and I set up an appointment to talk with the credit union assistant manager about transferring my accounts to them and setting up a new savings account and investing more into our retirements. Not only did they help me transfer everything over fee free they also gave me a cash bonus for setting up our checking account and free checks. The interest rates were so amazing we also took out a personal loan to pay off some debt we had. Overall it was a wonderful stress free experience I also have been able to email them whenever I need anything or have a question. They also have a very convenient mobile app!!
Great Credit Union
I love the customer service and am able to get my questions answered very easily. The bank has every now and then sessions to the local community to tell about different things every person should know about banking and about anything you really need to know about money. I once went into the bank and had an employee go above and beyond the duty to help me with a problem I was having with my money. I have had satisfactory experience having my accounts with the bank. With the accounts there, you can choose between a checking, savings, IRA, retirement, etc. Those are different accounts you can choose from. You can check you account online or in person. Any employee is happy to help you regardless of what is going on.
Widget Financial: A Bank for Modern Times
My experience at Widget Financial was a good one, but honestly it is just your typical average bank. The staff is always kind and courteous, they really do try their hardest to assist you with whatever it is that you may need. However, I think this bank or organization is more geared toward the future and kind of leaves the older generations in the dust. I consider my interactions with them as really good, but I am pretty tech savvy and have no problems checking my bank information on my mobile phone. So in that aspect, you will not get any complaints from me, but it makes me think about my grandmother. A woman who thinks her identity can be stolen by someone having access to her name. How do they fare when all is said and done? Ultimately, it probably does not matter as their are many banks in my city that the older generation can take advantage of.
Unreasonable Fees (Usurious) & Poor Customer Service
I had a saving account that I had forgotten about. It exceeded the Widget time-line. By the time that I realized that I needed to close the account to stop the fees, I had incurred $19.00 in service charges. Since I only received quarterly statements, I was charged $5.00 per month in October relating to activity in July, August and September. I sent in a letter to close the account (I moved out of the area). When I asked for consideration on the very high fees ($19.00 on $82.00 of deposits) I was told to read the 'fine print' on fees on the web-site. No true consideration was given. I did nothing 'wrong' (no over-draws, use of a foreign ATM, etc.) and yet 25% of my account was absorbed by fees.
I would warn all persons who are considering to open an account, rethink your choice. They are trying to generate 'fee income' rather than servicing their customer's banking needs.
Worst People Do Deal With
I tried to open an account with them and transferred $525 as my opening deposit. The money was transferred to them right away, but the next day I got an email from them saying they could not open the account for me. I politely asked them to return the $525 to me. They said that they would. A week later, I still haven't received the check in the mail, so I got a hold of them and found that they never processed the refund of the $525. I asked them to transfer back the $525 via ACH and was told, "We have never done that before and do not know if we can do that." ARE YOU KIDDING ME??? you are a bank and you don't know how to perform an ACH transaction???
Anyways, this bank makes it so easy to receive funds but impossible for you to get a refund. Should avoid this bank at all cost.
Data as of Q3 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 1117 |
| Year Chartered | 1936 |
| Employees | 103 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.78% |
| Return on Equity - YTD | 8.67% |
| Annual Interest Income | $7.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2021vs Q3 2020 | $410.2MM$364.1MM |
| Loans | Q3 2021vs Q3 2020 | $223.7MM$213.5MM |
| Deposits | Q3 2021vs Q3 2020 | $372.4MM$326.9MM |
| Equity Capital | Q3 2021vs Q3 2020 | $36.9MM$34.6MM |
| Loan Loss Allowance | Q3 2021vs Q3 2020 | $822.00K$1.0MM |
| Unbacked Noncurrent Loans | Q3 2021vs Q3 2020 | $374.00K$431.00K |
| Real Estate Owned | Q3 2021vs Q3 2020 | $0$0 |