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Wilmington Savings Fund Society FSB

Popular Accounts at this Bank

APYACCOUNT TYPEACCOUNT NAME
1.25%5-year CD60 Month Fixed-Rate CD
0.30%1-year CD12 Month Fixed-Rate CD
0.05%SavingsWSFS Core Savings

Overview / Commentary
302-792-6000
500 Delaware Avenue
Wilmington, DE 19801

Wilmington Savings Fund Society FSB is headquartered in Wilmington and is the 9th largest bank in the state of Delaware. It is also the 170th largest bank in the nation. It was established in 1832 and as of March of 2017, it had grown to 1,109 employees at 68 locations. Wilmington Savings Fund Society FSB has an A health rating.

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WSFS Bank Adds 22- And 37-Month Promo Rate CDs - 11/30/2016

WSFS Bank (DE, MD, NJ, PA, VA) has added two Promotional Rate CDs: 22-month (1.50% APY) and 37-month (1.80% APY). Minimum deposit is $2.5k, with no stated balance cap

Reviews (4)

A very reliable bank in Delaware

WSFS is a pretty reliable bank to use regularly. They have friendly customer service, overall. Their employees treat you like valued customers.

On the downside, they do not have as many online features as, say, Capital One 360. I cannot yet deposit checks online. Their site interface is also not quite as advanced as some others.

Also on the negative, it is also more difficult to do transfers from other banks; They tend to charge you fees. Furthermore, there are overdraft fees and potential fees for withdrawing from a credit line automatically. This is inconvenient and can make transactions more of a hassle. Perhaps some other banking experiences have spoiled. For the record, I have a WSFS checking account.

On the plus side, you can get a debit card for them fairly easily. And if you live in Delaware, you can get serviced at a lot of different locations. There are also WSFS atms around the area. So more personal service and locations makes up somewhat for lack of online features. And that means that there are more people getting jobs instead of all the banking done remotely. I appreciate that.

Overall, a very good bank.

overall a good local bank

We became WSFS customers because they offered not only a no-fee interest checking account, but also had a rewards program. The rewards program has been discontinued now, but they still offer interest checking accounts with no fees which is hard to find elsewhere. Even though they have cut back the benefits, they are still a good bank to use. The employees are very customer service focused. They do try to cross sell their products frequently, but they do not harass customers with mailings or e-mail. It is a bit unsettling that they are now merging with another bank and restructuring, but from what I can see, things are generally remaining as they were which is just fine with us! Most branches offer extended banking hours, and I have seen their ATMs in many locations including in store fronts which is convenient. Their online banking is limited unless you want to go completely paperless so keep that in mind especially if you like paper statements mailed to you and still want to do the majority of your banking online; but you can still check your balance and recent transactions even if you don't have full online access. Overall, their fees seems to be fair, they do not surprise you with charges, and we have found it be a convenient place to do our banking.

WSFS Is Truly A Service Oriented Bank

I have been a customer of this bank for over 15 years, and it is a bank that really focuses on the customer and goes the extra mile to provide great service. Although I had a couple negative experiences (with an excessive overdraft fee and fees for reordering checks),most of my contact with this bank has been problem free. At one branch, all of the representatives remember names and help each other out with cases when the others are busy.

NOT Service Oriented Anymore

Posted by: Copper | Mar 3, 2015

I have been with WSFS for over 10 years. I have noticed a decline in customer service, especially the past 3 years. As they focus more on growth and profit, they focus less on helping the customer. They eliminated the "REALLY! Free" banking, reduced the number of ATM's, don't keep the ATM's filled with money, and have made it more difficult and expensive to qualify for loans. Two of my family members have already switched, and I am too. They are now just another profit-focused business,



Health

Health Grade Components

Overall
FDIC Certificate #17838
Year Established1832
Employees1109
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD1.12%
Return on Equity - YTD9.8%
Annual Interest Income$60.8MM
Assets and Liabilities
AssetsQ1 2017vs Q1 2016$6.81B$5.68B
LoansQ1 2017vs Q1 2016$4.58B$3.82B
DepositsQ1 2017vs Q1 2016$5.48B$4.11B
Equity CapitalQ1 2017vs Q1 2016$784.5MM$675.1MM
Loan Loss AllowanceQ1 2017vs Q1 2016$39.8MM$37.6MM
Unbacked Noncurrent LoansQ1 2017vs Q1 2016$40.9MM$21.9MM
Real Estate OwnedQ1 2017vs Q1 2016$3.6MM$4.0MM
Rates
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Wilmington Savings Fund Society FSB Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%--All-Purpose Club
0.05%*$25k*-WSFS Small Business Core Savings
OTHER TIERS: 0.03% Up to $25k
0.05%*$25k*-WSFS Core Savings
OTHER TIERS: 0.03% Up to $25k

Wilmington Savings Fund Society FSB Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%*$250k*-WSFS Money Market
OTHER TIERS: 0.01% Up to $5k | 0.05% $5k - $10k | 0.08% $10k - $50k | 0.13% $50k - $250k
0.15%*$25k*-WSFS Small Business Money Market
OTHER TIERS: 0.01% Up to $5k | 0.05% $5k - $10k | 0.10% $10k - $25k

Wilmington Savings Fund Society FSB Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.10%*$100k*-WSFS Relationship Checking
OTHER TIERS: 0.01% Up to $5k | 0.03% $5k - $25k | 0.05% $25k - $100k
0.03%*$10k*-WSFS Interest Checking
OTHER TIERS: 0.01% Up to $10k

Wilmington Savings Fund Society FSB CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.25%$2,500-60 Month Fixed-Rate CD
1.00%$2,500-48 Month Fixed-Rate CD
1.00%$2,500-36 Month Fixed-Rate CD
0.50%$2,500-24 Month Fixed-Rate CD
0.35%$2,500-18 Month Fixed-Rate CD
0.30%$2,500-12 Month Fixed-Rate CD
0.15%$2,500-6 Month Fixed-Rate CD

Wilmington Savings Fund Society FSB IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.25%$2,500-60 Month Fixed-Rate IRA CD
1.00%$2,500-36 Month Fixed-Rate IRA CD
1.00%$2,500-48 Month Fixed-Rate IRA CD
0.50%$2,500-24 Month Fixed-Rate IRA CD
0.35%$2,500-18 Month Fixed-Rate IRA
0.30%$2,500-12 Month Fixed-Rate IRA CD
0.15%$2,500-6 Month Fixed-Rate IRA CD
Locations

Wilmington Savings Fund Society FSB has 58 locations. Click to view all Wilmington Savings Fund Society FSB locations.