Xceed Financial is a full-service financial institution, but first and foremost, we’re a credit union. That means a couple of things. One, we’re member-owned and operated – which gives members a personal say in how we do what we do. Two, we’re not-for-profit. So the revenue we do earn goes back to our members – A.K.A. you – in the form of lower rates on loans and fewer fees.
That can make a huge difference when you’re looking to buy a home or a car. Our competitive rates, combined with a comprehensive range of loan products, help to bring your financial dreams within reach. Plus, our associates are financial experts who are passionate about delivering personal service and savvy advice to help our members achieve their financial goals.
With roots going back 85 years, Xceed Financial has nearly $1 billion in assets under management and a four-star, excellent rating from BauerFinancial. We’re based in El Segundo, California and serve more than 60,000 members nationwide through Financial Centers in multiple states, an 80,000-location ATM network, and industry-leading online and mobile banking platforms.
Deposits with Xceed Financial are federally insured by the NCUA. Equal Housing Lending.
Membership in Xceed Financial Federal Credit Union is open to anyone through the Friends of the Webster Public Library ($10 fee), Heal the Bay ($25 membership fee), Buffalo Zoo ($45 fee), or Seneca Park Zoo ($55 fee). Employees and retirees of Xerox and its subsidiaries, OfficeMax, and nearly 400 other SEGs qualify to join. Membership is also open to residents of Carrollton, Dallas, Farmers Branch, Irving, and Lewisville, Texas; Greater Rochester, New York; Rosemont, Illinois; San Jose, California; and St. Petersburg, Florida.
See current membership details
Thank you all for sharing your honest feedback. Learning from our mistakes is how we improve and better serve our members. At Xceed, we always strive to provide outstanding member service and convenient account access, and we regret whenever we fall short. We are sorry to hear that some of you had a bad experience, and hope you will give us a chance to serve you better in the future.
- Xceed Financial Credit Union
I have been very pleased with service. I opened the 17mo 1.50% CD. I filled out an online application over the weekend and a Rep called me Monday to complete the process. I had to mail a copy of my DL with the signed Membership Application. I sent a check for the CD and $5.00 to open the Savings Account.The process was easy and within a few days the account has been activated.
This CD rate is better than anything available now.
This is a good credit union.I have been a member for over 25 years.They could be a "GREAT" credit Union.The seriously lack customer service.For instance if you had a question about your account and called their main office,if the person you spoke to could not answer your question satisfactory and they said that they would have to call you back, Don`t hold your breath.After a while you get the feeling that "nobody cares".
On another subject,Their website security is top notch.But you have to run gauntlet after gauntlet of security passwords,different ones for different accounts within your account .It`s such a nightmare you don`t want to visit the site very often.
If they could straighten this as well as their Customer Service they could be a "GREAT" Credit Union
This was my first experience with a credit union. Right off the bat they were better than most banks I have dealt with. While they don't have a branch that is local to me, the application process was easy peasy. Print the application from the website and send them a $5 deposit. The website stays updated to the best security features and has been consistently intuitive. The website helps you to see where your money is being spent so you can budget better. This feature helped me to get my credit back on track. They have the absolute best customer services reps that I have ever experienced. Everyone is very pleasant and will to help. If the rep doesn't have an answer to your question, they will call you back with an answer within 48 hours, but my experience has been same day. You can open additional savings account to save for Christmas, vacations, etc. They have bill payment services, however I don't use this feature. You can also transfer fund to an external banking account free of charge. So much better than driving around to atms or waiting in line to make withdrawals and then deposits. I have been banking with them since 1999.
|Return on Assets - YTD||0.21%|
|Return on Equity - YTD||1.95%|
|Annual Interest Income||$33.6MM|
|Assets and Liabilities|
|Assets||Q4 2019vs Q4 2018||$884.3MM$890.6MM|
|Loans||Q4 2019vs Q4 2018||$701.2MM$756.4MM|
|Deposits||Q4 2019vs Q4 2018||$720.5MM$727.3MM|
|Equity Capital||Q4 2019vs Q4 2018||$95.2MM$93.7MM|
|Loan Loss Allowance||Q4 2019vs Q4 2018||$3.2MM$3.3MM|
|Unbacked Noncurrent Loans||Q4 2019vs Q4 2018||$6.2MM$6.0MM|
|Real Estate Owned||Q4 2019vs Q4 2018||$180.00K$77.00K|
Rates for Xceed Financial Federal Credit Union are currently being reviewed.