Zeal Credit Union is headquartered in Livonia and is the 28th largest credit union in the state of Michigan. It is also the 505th largest credit union in the nation. It was established in 1954 and as of June of 2023, it had grown to 122 employees and 66,719 members at 13 locations. Zeal Credit Union's CD rates are 2X the national average, and it has a B+ health rating.
Field of Membership Restrictions
Membership in Zeal Credit Union is open to anyone through a one-time membership fee ($2) to CSI Support and Development Services.
See current membership details
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I Love Zeal Credit Union
I have been with Zeal for nearly ten years and I have never been dissatisfied. There were moments in my life where I had two dollars in my checking account and they never once gave me a surcharge. They aren't out for your money, they're out to make you their customer. Of course, there are a few annoyances with their security, but the complaint pertains to how overly secure they are with giving access to my accounts. Overall though, I'd rather have a more secure bank than a less secure one. I use them for my Savings and checking and both are flawless and I've never had to pay a single cent in fees or surcharges. I also have a secured credit card though them and it is helping me build my credit back to what it used to be. I will probably use my credit union when I need a car loan or a mortgage.
Zeal Cu Review.
never had a problem with Zeal C.U. approved my loan quick, on-line bill pay is easy, and the staff are friendly. wish thier were more full serve branches though. especially in Monroe,Mich.
Very Dissapointed
I am very disappointed in Zeal Credit Union. First their wait times to get to a representative are extremely long. Then they are quick to charge you an overdraft fee and wont give you any time to correct it before the fee kicks in. Most banks give you at least 24 hours to make a deposit to correct your overdraft but not Zeal. Within a couple of hours you are hit with a $30 fee even if you are overdrawn by a penny! The only recourse they give you is offering to remove a one-time overdraft fee as a courtesy.
Zeal Should Be Called “Steal” Instead
Zeal, my money would’ve been more safe if it were under my mattress during a fire ; further , Ms Kathy, was rude , she judged my withdrawal and said she couldn’t help me , TWO WEEKS IN A ROW ; this accounting error and refusal to protect me caused me over y$400 in fees plus they allowed it to occur twice and won’t research my issue even though this issue constitutes fraud ;
THEY CANNOT BE REACHED BY PHONE NOR VIA THE INTERNET WITHOUT WAITING AN 35 min to BE GIVEN A CALL back promise . THE SAME PERAON , Kathy , calls back , only to berate you for your deposit attempts , then she becomes insolent and lacks the capability of helping the members in any capacity ; she purposely refused to explain to me or help me and then got annoyed and belligerent and behaved as if I shouldn’t even have questions and if I hadn’t spent my
$ on frivolity maybe she’d care , she made me feel like I deserve it and gave me no help in seeking the proper party to get my funds returned , I AM BEING STOLEN FROM AND EITHER ZEAL STOLE IT OR , they refuse to become involved in any way to help me verify these errors
THEY REGULARLY a
Charge NSF FEES in error.
Can’t speak w anyone on the weekends or online
the issue is THEY DO NOT BELIEVE THEIR MEMBERS WHEN ASKED TO DISPUTE FRUAD , they are fraudulent; THREE YEARS IN A ROW , federal holidays have deducted and the waited til the long weekend was up before correcting “fraud alert “ bc I tried to use my debit as always
Data as of Q2 2023
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 62426 |
| Year Chartered | 1954 |
| Employees | 122 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 2.81% |
| Return on Equity - YTD | 19.73% |
| Annual Interest Income | $18.7MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2023vs Q2 2022 | $832.0MM$855.8MM |
| Loans | Q2 2023vs Q2 2022 | $570.4MM$469.5MM |
| Deposits | Q2 2023vs Q2 2022 | $699.8MM$733.8MM |
| Equity Capital | Q2 2023vs Q2 2022 | $119.9MM$104.2MM |
| Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$4.5MM |
| Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $6.5MM$3.8MM |
| Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |
