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Overview / Commentary
801-844-7000
1 S Main Street
Salt Lake City, UT 84133

Zions Bank was founded by Mormon pioneers in Utah in 1873. In 1957, Zion’s Savings Bank and Trust Company (as it was known) merged with Utah Savings and Trust Company and First National Bank of Salt Lake City. It became Zions First National Bank – which is the bank’s official name today. However, it wasn’t until 1960 that the LDS Church sold its majority ownership to Keystone Insurance and Investment Company. In 1961, Zions First Nation Investment Company was incorporated in Nevada, and acquired ownership of the stock owned by Keystone. In 1965, the investment company changed its name to Zions Bancorporation, and in 1966, the company went public.

Today, Zions First National Bank is still a subsidiary of Zions Bancorporation. Zions is a full service bank, offering commercial services, consumer banking products, and business banking to its customers. Specialty services include ag finance, correspondent banking and private services. Nationwide, it is possible to access Zions Bank services via the Internet. There are offices in Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah and Washington.

Zions Bank offers competitive interest rates on deposit accounts, including savings, money market and CD accounts. The bank also offers interest checking accounts. The bank did accept TARP funds after the 2008 financial crisis, but has since repaid them.

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Great Service

After doing contract work there I opened an account and am happy with the service for the last 2 years

Zions Bank is just so-so

I've been with Zions Bank with over 10 years, but I just decided to cut off my ties with them. The reasons for doing so include their lousy savings rates and really poor experiences I've had with other aspects of the institution. When I'm making less return on my savings than inflation, I really need to switch to a better bank. Most experiences with customer service have been friendly, but I haven't been made a very high priority to other things the tellers and bankers seem to be doing. I've had a number of problems with their on-site ATMs shooting money out or just eating my money. One instance in particular took 4 hours out of my day to just get my money deposited after the ATM ate it. That's just really unacceptable. I'm looking for a new bank now that is competitive and doesn't have so many logistical problems.

Poor Customer Service

Posted by: oslagbar | Dec 15, 2014

I've been with Zions for almost 10 years and they have quickly become the worst possible banking experience ever. They offer products in which the local branches are unable to handle and need to call the Salt Lake City office for everything, They must provide little or no employee training as they customer service is no service at all. When doing an internal transfer of funds from the savings account to the checking account they hold the funds for a day. These are internal funds from balances that are supposed to be available balances. I have never had a bank put a hold on their their own funds. The branch manager has no interest in customer service and the HQ in SLC really don't care. I've tried to resolve issues in a calm and professional manner and have no results. Closing accounts and would never do business with them again.

Why I'm Leaving Zions - The Last Straw

I've been frustrated for years with Zions' policy of selectively processing payments to cause as many of them to go into insufficient funds status as possible.  That policy is designed to maximum the insufficient funds fees they collect from their members.  Finally, a class action suit is being brought against them (just google "zions bank class action" for details).  This is especially sad because the bank is owned in part by the Mormon Church.

The last straw came last week when Zions informed me by mail that my free checking account was now going to cost me $7.00 a month.  They gave me one month notice, so now I'm scrambling to change my banking over to a credit union.  With several automatic payments I had set up with Zions, this is not a quick task.

Anyway, be forewarned. 

 

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Health
A

Health Grade Components

Overall
FDIC Certificate #2270
Year Established1873
Employees9848
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.78%
Return on Equity - YTD6.23%
Annual Interest Income$1.46B
Assets and Liabilities
AssetsQ3 2016vs Q3 2015$60.88B$18.40B
LoansQ3 2016vs Q3 2015$42.10B$12.17B
DepositsQ3 2016vs Q3 2015$51.37B$15.80B
Equity CapitalQ3 2016vs Q3 2015$7.62B$1.99B
Loan Loss AllowanceQ3 2016vs Q3 2015$597.1MM$192.0MM
Unbacked Noncurrent LoansQ3 2016vs Q3 2015$580.4MM$103.1MM
Real Estate OwnedQ3 2016vs Q3 2015$7.3MM$3.2MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not Zions Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Zions Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.50%$1k-Internet Savings w/ Relationship
0.45%$1k-Internet Savings Non-Relationship
0.30%$2,500-Business Internet Savings - Relationship
0.25%$2,500-Business Internet Savings - Non Relationship
0.24%*-$2kStudent Savings
OTHER TIERS: 0.08% $2k+
0.24%*-$1kKids Savings
OTHER TIERS: 0.08% $1k+
0.16%$5k-Ultimate Savings
0.08%--Gold Statement Savings
0.06%--Statement Savings
0.06%--Business Statement Savings

Zions Bank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.50%$100-Internet IRA Money Market
0.50%$2,500-Internet Money Market w/ Relationship
0.45%$2,500-Internet Money Market Non-Relationship
0.28%*$250k*-Gold Money Market Plus
OTHER TIERS: 0.15% Up to $10k | 0.20% $10k - $100k | 0.25% $100k - $250k
0.23%*$250k*-Gold Money Market Account
OTHER TIERS: 0.12% $1k - $20k | 0.15% $20k - $100k | 0.20% $100k - $250k
0.18%*$250k*-Money Market Account
OTHER TIERS: 0.10% $1k - $100k | 0.15% $100k - $250k
0.15%$100-IRA Money Market
0.15%*$100k*-Business Money Market
OTHER TIERS: 0.10% $1k - $100k

Zions Bank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.15%*$100k*-Gold Checking Plus
OTHER TIERS: 0.05% Up to $25k | 0.10% $25k - $100k

Zions Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.90%$1k-60 Month Gold CD
0.90%$1k-60 Month Internet CD
0.90%$1k-Business 60 Month Internet CD
0.80%$1k-60 Month CD
0.80%$1k-Business 60 Month CD
0.75%$1k-48-59 Month Gold CD
0.75%$1k-48-59 Month Internet CD
0.75%$1k-Business 48-59 Month Internet CD
0.65%$1k-48-59 Month CD
0.65%*$1k*$100kBusiness 48-59 Month CD
OTHER TIERS: 0.60% $100k+
0.60%$1k-36-47 Month Gold CD
0.60%$1k-36-47 Month Internet CD
0.60%$1k-Business 36-47 Month Internet CD
0.50%$1k-36-47 Month CD
0.50%$1k-Business 36-47 Month CD
0.45%$1k-24-35 Month Gold CD
0.45%$1k-24-35 Month Internet CD
0.45%$1k-Business 24-35 Month Internet CD
0.40%*$100k*-12-23 Month Gold CD
OTHER TIERS: 0.35% $1k - $100k
0.35%$1k-24-35 Month CD
0.35%$1k-12-23 Month Internet CD
0.35%$1k-Business 12-23 Month Internet CD
0.35%$1k-Business 24-35 Month CD
0.30%*$100k*-12-23 Month CD
OTHER TIERS: 0.25% $1k - $100k
0.30%*$100k*-Business 12-23 Month CD
OTHER TIERS: 0.25% $1k - $100k
0.25%*$100k*-6-11 Month Gold CD
OTHER TIERS: 0.20% $1k - $100k
0.20%*$100k*-6-11 Month CD
OTHER TIERS: 0.15% $1k - $100k
0.20%$1k-6-11 Month Internet CD
0.20%$1k-Business 6-11 Month Internet CD
0.20%*$100k*-Business 6-11 Month CD
OTHER TIERS: 0.15% $1k - $100k
0.10%*$100k*-3-5 Month CD
OTHER TIERS: 0.05% $1k - $100k
0.10%*$100k*-3-5 Month Gold CD
OTHER TIERS: 0.05% $1k - $100k
0.10%*$100k*-Business 3-5 Month CD
OTHER TIERS: 0.05% $1k - $100k
0.10%$100k-2 Month CD
0.10%$100k-2 Month Gold CD
0.10%$100k-2 Month Business CD
0.05%$1k-3-5 Month Internet CD
0.05%$1k-Business 3-5 Month Internet CD
0.05%$100k-1 Month CD
0.05%$100k-1 Month Gold CD
0.05%$100k-1 Month Business CD

Zions Bank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.90%$1k-60 Month Internet IRA CD
0.80%$1k-60 Month IRA CD
0.75%$1k-48-59 Month Internet IRA CD
0.65%$1k-48-59 Month IRA CD
0.60%$1k-36-47 Month Internet IRA CD
0.50%$1k-36-47 Month IRA CD
0.45%$1k-24-35 Month Internet IRA CD
0.35%$1k-12-23 Month Internet IRA CD
0.35%$1k-24-35 Month IRA CD
0.30%*$100k*-12-23 Month IRA CD
OTHER TIERS: 0.25% $1k - $100k
0.20%$1k-6-11 Month Internet IRA CD
0.20%*$100k*-6-11 Month IRA CD
OTHER TIERS: 0.15% $1k - $100k
0.10%*$100k*-3-5 Month IRA CD
OTHER TIERS: 0.05% $1k - $100k
0.05%$1k-3-5 Month Internet IRA CD
Locations

Zions Bank has 106 locations. Click to view all Zions Bank locations.