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Overview / Commentary
801-844-7000
1 S Main Street
Salt Lake City, UT 84133

Zions Bank was founded by Mormon pioneers in Utah in 1873. In 1957, Zion’s Savings Bank and Trust Company (as it was known) merged with Utah Savings and Trust Company and First National Bank of Salt Lake City. It became Zions First National Bank – which is the bank’s official name today. However, it wasn’t until 1960 that the LDS Church sold its majority ownership to Keystone Insurance and Investment Company. In 1961, Zions First Nation Investment Company was incorporated in Nevada, and acquired ownership of the stock owned by Keystone. In 1965, the investment company changed its name to Zions Bancorporation, and in 1966, the company went public.

Today, Zions First National Bank is still a subsidiary of Zions Bancorporation. Zions is a full service bank, offering commercial services, consumer banking products, and business banking to its customers. Specialty services include ag finance, correspondent banking and private services. Nationwide, it is possible to access Zions Bank services via the Internet. There are offices in Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah and Washington.

Zions Bank offers competitive interest rates on deposit accounts, including savings, money market and CD accounts. The bank also offers interest checking accounts. The bank did accept TARP funds after the 2008 financial crisis, but has since repaid them.

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A caring and professional bank

I was in Utah for college and BoA was not available in the area for me to deposit/withdraw money and manage my account. I went into Zion Bank in South Jordan, UT to open an account. I was greeted very warmly, like family. I opened up a savings/checking account with them. Their web experience is very user friendly and easy to navigate. I would definitely recommend Zion bank. They also offered me a small scholarship for attending a university nearby.

Great Service

After doing contract work there I opened an account and am happy with the service for the last 2 years

Zions Bank is just so-so

I've been with Zions Bank with over 10 years, but I just decided to cut off my ties with them. The reasons for doing so include their lousy savings rates and really poor experiences I've had with other aspects of the institution. When I'm making less return on my savings than inflation, I really need to switch to a better bank. Most experiences with customer service have been friendly, but I haven't been made a very high priority to other things the tellers and bankers seem to be doing. I've had a number of problems with their on-site ATMs shooting money out or just eating my money. One instance in particular took 4 hours out of my day to just get my money deposited after the ATM ate it. That's just really unacceptable. I'm looking for a new bank now that is competitive and doesn't have so many logistical problems.

Poor Customer Service

Posted by: oslagbar | Dec 15, 2014

I've been with Zions for almost 10 years and they have quickly become the worst possible banking experience ever. They offer products in which the local branches are unable to handle and need to call the Salt Lake City office for everything, They must provide little or no employee training as they customer service is no service at all. When doing an internal transfer of funds from the savings account to the checking account they hold the funds for a day. These are internal funds from balances that are supposed to be available balances. I have never had a bank put a hold on their their own funds. The branch manager has no interest in customer service and the HQ in SLC really don't care. I've tried to resolve issues in a calm and professional manner and have no results. Closing accounts and would never do business with them again.

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Health

Health Grade Components

Overall
FDIC Certificate #2270
Year Established1873
Employees9848
Primary RegulatorOCC
Profit Margin
Return on Assets - YTD0.78%
Return on Equity - YTD6.23%
Annual Interest Income$1.46B
Assets and Liabilities
AssetsQ3 2016vs Q3 2015$60.88B$18.40B
LoansQ3 2016vs Q3 2015$42.10B$12.17B
DepositsQ3 2016vs Q3 2015$51.37B$15.80B
Equity CapitalQ3 2016vs Q3 2015$7.62B$1.99B
Loan Loss AllowanceQ3 2016vs Q3 2015$597.1MM$192.0MM
Unbacked Noncurrent LoansQ3 2016vs Q3 2015$580.4MM$103.1MM
Real Estate OwnedQ3 2016vs Q3 2015$7.3MM$3.2MM
Rates
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Always verify rates and promotions with the bank or credit union. We are not Zions Bank; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

† The rates for some products vary by region. In these cases we have listed the rates for the region closest to the bank's headquarters.

Zions Bank Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.30%$2,500-Business Internet Savings - Relationship
0.25%$2,500-Business Internet Savings - Non Relationship
0.24%*-$2kStudent Savings
OTHER TIERS: 0.08% $2k+
0.24%*-$1kKids Savings
OTHER TIERS: 0.08% $1k+
0.16%$5k-Ultimate Savings
0.06%--Statement Savings

Zions Bank Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.20%*$50k*-IRA Money Market
OTHER TIERS: 0.14% Up to $10k | 0.17% $10k - $50k
0.18%*$250k*-Money Market Account
OTHER TIERS: 0.10% $1k - $100k | 0.15% $100k - $250k
0.15%*$100k*-Business Money Market
OTHER TIERS: 0.10% $1k - $100k

Zions Bank Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.15%*$100k*-Gold Checking Plus
OTHER TIERS: 0.05% Up to $25k | 0.10% $25k - $100k

Zions Bank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.80%$1k-60 Month CD
0.80%$1k-Business 60 Month CD
0.65%$1k-48-59 Month CD
0.65%$1k-Business 48-59 Month CD
0.50%$1k-36-47 Month CD
0.50%$1k-Business 36-47 Month CD
0.35%$1k-24-35 Month CD
0.35%$1k-Business 24-35 Month CD
0.30%*$100k*-12-17 Month CD
OTHER TIERS: 0.25% $1k - $100k
0.30%*$100k*-18-23 Month CD
OTHER TIERS: 0.25% $1k - $100k
0.30%*$100k*-Business 12-17 Month CD
OTHER TIERS: 0.25% $1k - $100k
0.30%*$100k*-Business 18-23 Month CD
OTHER TIERS: 0.25% $1k - $100k
0.15%*$100k*-6-8 Month CD
OTHER TIERS: 0.10% $1k - $100k
0.15%*$100k*-9-11 Month CD
OTHER TIERS: 0.10% $1k - $100k
0.15%*$100k*-Business 6-8 Month CD
OTHER TIERS: 0.10% $1k - $100k
0.15%*$100k*-Business 9-11 Month CD
OTHER TIERS: 0.10% $1k - $100k
0.05%$1k-3-5 Month CD
0.05%$1k-Business 3-5 Month CD
0.05%$1k-1-2 Month CD
0.05%$1k-Business 1-2 Month CD

Zions Bank IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.80%$1k-60 Month IRA CD
0.65%$1k-48-59 Month IRA CD
0.50%$1k-36-47 Month IRA CD
0.35%$1k-24-35 Month IRA CD
0.30%*$100k*-12-17 Month IRA CD
OTHER TIERS: 0.25% $1k - $100k
0.30%*$100k*-18-23 Month IRA CD
OTHER TIERS: 0.25% $1k - $100k
0.15%*$100k*-6-8 Month IRA CD
OTHER TIERS: 0.10% $1k - $100k
0.15%*$100k*-9-11 Month IRA CD
OTHER TIERS: 0.10% $1k - $100k
0.05%$1k-3-5 Month IRA CD
0.05%$1k-1-2 Month IRA CD
Locations

Zions Bank has 106 locations. Click to view all Zions Bank locations.