Little Known Service at Your Local Bank: Medallion Stamp

Having an account at a local brick-and-mortar bank or credit union can sometimes be very useful. A reader described his experience in the forum with his local banks when he was in need of a Medallion stamp guarantee (also called a Medallion signature guarantee). As you can read in his post, it can be difficult to get a bank to provide this.

Wikipedia has a good summary of a Medallion signature guarantee:

In the United States, a medallion signature guarantee is a special signature guarantee for the transfer of securities. It is a guarantee by the transferring financial institution that the signature is genuine and the financial institution accepts liability for any forgery. Signature guarantees protect shareholders by preventing unauthorized transfers and possible investor losses. They also limit the liability of the transfer agent who accepts the certificates.

How is this different than a notary public? This BankersOnline.com article summarizes the difference:

The Medallion Signature Guarantee should not ever be confused with a notary public. The big difference is in the liability. The organization that guarantees the authenticity of the signature is liable for the financial value of the transaction.

More details about the differences are listed in this BankersOnline.com article Medallion Stamp vs. Notary Public.

One type of security that can require a Medallion signature guarantee is a Treasury Bill. The reader who wrote about his experience inherited T-bills, and he needed a Medallion stamp for the Treasury form 1455 that is used to request a distribution of T-bills.

Another type of security that can require a Medallion signature guarantee is an annuity. My dad had a small annuity at Nationwide Financial. When he passed away, I noticed that the annuity claim form required a Medallion stamp if the withdrawal request is greater than $50,000. Since the annuity amount was under this, I didn't have to go through the hassles that the reader described.

Where do you go if you need a Medallion stamp? A local bank or credit union is the first place to look. The institution has to be a participant in the Medallion stamp program. There's a enrollment cost, so many institutions may not be participants. Program participants also have to worry about liability. As described in this BankersOnline.com article, "If the signature turns out to be a forgery your institution will be expected to pay the loss."

Due to the cost and liability concerns, banks will probably only provide the Medallion stamps if you are a customer. This is what the reader described. His local branches of Citibank, Wells Fargo, HSBC and Bank of America only offered this service to customers. Wells Fargo not only required an account, but also required that the account be at least six months old. HSBC required that the customer have a brick-and-mortar account. The HSBC branch refused to provide any service to those with online HSBC accounts. Bucking the recent trend, Bank of America had the best service. According to the reader, the Bank of America branch was willing to provide the stamp even though he only had a Bank of America credit card.

If you are looking for a local bank or credit union, you might want add the Medallion stamp program as another item for your checklist. There are many other features that will likely be above this. I described several of these in my post Finding the Best Free Checking Accounts at the Best Credit Unions. The Medallion stamp may be one reason to keep an account at a large bank. It would be interesting to know how many community banks and credit unions offer this program.

Anonymous | Jun 22, 2013 | Comment #29

My parents passed away and I am their admin. for their will. I have to get medallions on certain certificates to transfer out of their name.

I just came from 2 BANk OF AMERICAS in Boston and they won't do it unless my parents (from Florida) had an account with them. It doesn't matter that I have thousands of dollars with them and have had an account for 30 years.

Where can I go to get a medallion on these stock transfers?

Help!!

Anonymous | Feb 18, 2014 | Comment #34

My mother died 2 years ago, and The bank of america has been denying everything, They have done 12-16 Medallions so far, and I have not signed any of them, The V/P of bank of america Michael C Thomas first said he did not anything with a check for $41,043.55 having only signature , even after it was returned , then redoposited without My signature,, aLSO A $50,027.00 Check with my Mother's AND my signature forged and lastely a $25,027.00 Check that the V/P Senior Global Fraud Investagor to me i\he was trying to get me 1/2 of the $50,027.00 Check and sent it to his other half , he said she said no, I said I do not believe it was for th1/2 of the $50,027.00 Check , he imformed me that it definately was, I have it recorded. HE SAID THAT IS ALL i CAN TELL YOU AND GAVE HE THE OTHER PERSON THAT HAD SAID NO TO THE $25,0278.. CHECK. I waited a day and then called her , talked to someone else and they looked the file up and said it was there and was for 1/2 of the $50,027.00 check , I said are you sure it is , the reply was definately, them I gave her the following Imformation: The $41,035.00 check with only 1 signature that had to have mine is no good, I have the Real stock Certificate in a safe and let her know Compotor Share Fraud Department has escalated the case for the 2nd time, Next The $50,027.00 Check was 3 year old not but I imformed her it it 3 years or 30 days after you are notifyed and you signed 35-40 pages of forged paperwork, Then lastly It took over 2 years to get verifaction the $25,027.00 Check has a stock certificate reported lost , again they Dummied a madellion to get Another check sent, And lastely I've uncovered 9 more of my stock certificates that were cashed in after My mother death in a several day peroid, I now have the transfer paperwork comming so I can link it to the BAnk of America since everything else was cashed there , the transfer paperwork will name the instution that did the madellion and the agent that signed it alos they are to check 2 photo ID's and make a copy of them for their records to prove it was the person stated on the Madellion and or the stock certificate or check or any other security. 1 more note all securities have a cusip 9 digit Number or it can have letters or both which will identify the issurer. I have now cought the V/P Senior Fraud Invesgatator in his own scheme to defraud me , and his other half at corporate office The v/p said That's All I can tell you , I let him Know I've have met with a congress member and will gey Congressal supenas if I do not get the paperwork you are holding to misinform me . So watch these people at the bank of america , I see a mininum of 50 Federal charges comming to them, DO not trust them

Comments

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71 Comments.

Anonymous | Dec 21, 2011 | Comment #1

Signature guarantees have historically been required by securities firms to transfer securities from one person to another, and by mutual funds to redeem shares. In many cases, they are only requested where the transaction exceeds a certain amount, such as $250K. In the banking area, I've needed them to transfer IRA funds from a mutual fund to a bank. It's the fund that has required the guarantee on the transfer documents, even though I'm a "customer" of both institutions.

nothlit | Dec 21, 2011 | Comment #2

I remember a few years ago I had to get a medallion signature guarantee to link my credit union account to TreasuryDirect. They seem to have gone to the complete extreme recently, however, as a couple of months ago when I linked a different account there was no verification whatsoever (not even the usual trial deposit method).

nothlit | Dec 21, 2011 | Comment #3

*the complete opposite extreme, I meant to say.

me1004 | Dec 21, 2011 | Comment #4

Medallion signature guarantee is the premier one, will be accepted across the board. But many or most banks will also offer their own signature guarantee or another brand, and some places will accept that instead of the Medallion signature guarantee. Ask. Not all banks will offer Medallion, but they very likely will offer their own instead, and that might be acceptable in any particular circumstance. Medallion is basically just a brand.

I also note, while I haven't used one in some years, at least some of them limit their liability, typically to $25,000. Maybe that is not what Medallion does, don't remember -- I have used both Medallion and bank signature guarantees. The liability mentioned here is, at least in effect, an insurance policy, unlike a notary. As somewhat of an insurance policy (I'm saying "somewhat" and "in effect" because I don't know that it actually is classified as that) the liability would be paid out readily. I believe a notary also would be liable, but you would have to file a lawsuit and spend years in litigation -- and securities firms don't feel like doing that.

If your bank doesn't offer Medallion, it most likely will offer another signature guarantee. Ask the securities place whether it will take other than Medallion. I note, normally banks offer signature guarantee free, but I have found at least one of that offered both Medallion and its own, and it charged for Medallion -- so I used the free one, because my mutual fund said that one was acceptable.

I also warn: don't let the bank decide whether you need notary or signature guarantee. Like too many other things, the people at the banks have no idea what they are talking about. Don't even let them decide whether you need Medallion or their own brand -- ask the place you will be presenting it to.

Anonymous | Apr 1, 2014 | Comment #35

For the most part yes is was informative, however I need to know what the difference is between a red and gold medallion stamp.

SteveIAm | Dec 21, 2011 | Comment #5

I had an issue with a bank where I have been a customer for about 10 years that refused to give me a medallion stamp. I had inherited a TIAA annuity and TIAA wanted a medallion stamp on the transfer forms. The bank employee said that their bank only gave medallion stamps on stock transfers and not annuities (or mutual fund transfers, etc), and gave me an 8.5X11 inch piece of paper with a lot of 8 point font on it explaining that banks position. They claimed that the medallion stamp was only intended for stock transfers, and suggested I ask TIAA if a notary seal was enough. Fortunately, I had not closed some accounts I had inherited at a second bank and they were happy to give me the medallion stamp on the TIAA paperwork.

Anonymous | Dec 21, 2011 | Comment #6

About 3 years ago was the first time I needed a medallion signature guarantee. While looking for an institution that would give it, I was told by one bank manager that there are different "colors" or levels of medallion guarantees with different dollar limits: $50,000, $100,000, $250,000, $500,000, $1,000,000. A bank branch might offer only the lowest level; the main bank might offer a higher level; and maybe neither one offers the highest level. Presumably the institution must pay a higher fee for a higher level of guarantee; so maybe the customer will be charged more for a higher level of guarantee.

me1004 | Dec 21, 2011 | Comment #7

StevedIAm: exactly! As I said, "Like too many other things, the people at the banks have no idea what they are talking about. Don't even let them decide whether you need Medallion or their own brand ..." Or whether it is only for stock transfers. (I often have to use it just to give any new instructions to a mutual fund.)

Anonymous #6: thanks for filling that out. That's what I was referring to. The $25,000 level I mentioned might have been a bank brand rather than the Medallion brand. But I thought Medallion also had limits.

Ken, your story is saying the bank giving the stamp would be liable for any transaction based on it. I think that not quite true. They would be liable to the amount specified, as per anonymous #6. You might want to clarify that in the story.

Anonymous | Dec 21, 2011 | Comment #8

deju vu:

http://www.depositaccounts.com/blog/2010/10/choosing-a-new-bank-why-you-want-at-least-two-banks-or-credit-unions.html#41334

Anonymous | Dec 22, 2011 | Comment #11

Personally, I dont blame the banks. The stamp is meant for individual money transfers. A lot of places like treasurydirect are using it for ID checks. Thats the job of a notary. But because notarys can be easily forged, they want something more secure, and banks are not willing to stick their neck out.

RJM | Dec 22, 2011 | Comment #12

I needed one a few months ago. The branch manager at my little small town wells fargo balked.

Refused to do it.

He ended up notarizing it and the other party accepted it but he couldnt grasp that ALL he was guaranteeing was my signature. It was a document saying I sold some stock months prior and he was talking about checking the market price on the date of sale. (Which is totally irrelevant but I didnt bother arguing with him)

tightwad | Dec 22, 2011 | Comment #13

Good article and info posters! I learned something today. Nice to see intelligent info shared.

Anonymous | Dec 22, 2011 | Comment #14

RJM- I've gotten the Medallion Signature Guarantee from several different banks and credit unions. Some do check the value of what they are stamping. One of the bankers told me he had to check because their stamp was only good for $25,000 (as #6 stated, there are various limits) so he could only stamp documents for transacations under $25K

rjm | Dec 24, 2011 | Comment #15

All the $25 limit means is that IF i ended up somehow faking who I was, the banks max liability would be $25k.

Doesnt matter if its a $500k transaction, he is still ONLY guaranteeing my signature. Nothing else.

Its supposed to be like a notary only better. But, in backwoods alabama, I doubt the guy sees them more than a few times a year if that.

Thanks for your comments though.

Anonymous | Jul 22, 2015 | Comment #45

Banks do not just guarantee signatures, that would be a notary. The medallion guarantee program is a lot more involved, and there is a certain amount of liability involved, yes. As a bank employee myself I would not do a medallion signature guarantee for a customer just because they think they know more about it than I do. I am not losing my job because a customer thinks that they are right when they are not.

Anonymous | Jul 22, 2015 | Comment #46

And it is not like a notary only better

Chyvan | Dec 25, 2011 | Comment #16

I would encourage anyone doing business with an entity that requires Medallion Guarantees to quit doing business there and tell them why. The program is being seriously abused by many mutual fund companies. I was doing business with Chase's One Group Funds. They wanted a Medallion Guarantee on an automatic $250/mo invest form. The amount of work on my part to protect them from a miniscule loss caused me to rethink that relationship.

Anonymous #1 | Feb 9, 2012 | Comment #17

Very interesting info, but I can tell you as an executor to an estate that has over $500,000 in stock, it is a major pain the butt. Some institutions will go as high as $100,000. The limit that they choose is based on what amount they have on their Surety Bond. Unless the institutions are very lax especially if they are dealing with a known customer I would imigine the risk factor is very low. However the stock transfer companies ALL require the stamp when transferring stock. I just started looking and I am finding out that it is difficult to find someone to provide the service.

Anonymous | Sep 25, 2012 | Comment #19

The medallion stamp is for the transfer of securities. It not only verifies the signer is who they say they are, but also verifies that person is entitled to actually make the tranfer.

Anonymous | Oct 17, 2012 | Comment #20

#19 - that is likely not correct, the bank employee stamping your transfer form has no idea if you're "entitled" to make the transfer or not. All he's doing is verifying that you are who you say you are, and by stamping it is providing the bank's guarantee up to $X amount.

I have used this service at several banks and credit unions. Some ask for the value, some don't. One actually required me to prove the value by bringing in a current account statement, before they would do it. So, it's definitely a YMMV situation.

Anonymous | Apr 21, 2016 | Comment #54

That is not correct. By placing a Medallion stamp on a transaction the bank/financial institution is guaranteeing: The signature is genuine; The signer had the legal capacity to sign; and, The signer was the appropriate person to endorse it. If the financial institution employee does not receive this proof then the stamp can't be used. There is a great deal of misinformation in the comments and I now understand why a lot of financial institution opt out of offering Medallion guarantees.

Anonymous | Apr 21, 2016 | Comment #55

Any stamp is only that which is defined/conveyed in the contractual/guarantee document...nothing more or less

Banker Joe | Feb 7, 2013 | Comment #21

Interesting discussion. Our community bank does not have a brokerage company but we do have people, some customer and some non-customers, ask us about getting documents stamped with Medallion Signature Guarentee. They have normally been told by their brokerage customer to come to their local bank. 100% of the transactions do not involve our bank what so ever. The brokerage firms attempt to "indemnfiy" themselves from this transaction and are asking us, a uninvolved third party to take this risk. I have no idea what any financial institution would accept this risk. It seems like it should be the brokerage firms (that is telling their customer that they need this) responsibility to find a local resource for their customer to obtain this service. Rather than some of the comments that the bank does not know what they are talking about, a bigger question might be why banks would take on a significant risk for the benefit of an unrelated Brokerage Firm.

rjm | Feb 7, 2013 | Comment #22

banker joe. You are not taking "significant risk". You verify the person signing is who they say they are just like a notary.

If thats too much risk you need to shut your doors because every & any loan you make is more risky than that.

Anonymous | Jul 22, 2015 | Comment #47

Dear rjm, you obviously know nothing about the medallion signature guarantee program

rjm | Feb 7, 2013 | Comment #23

And the benefit is for your customer, not the brokerage firm.

Anonymous | Feb 15, 2013 | Comment #24

rjm, I think you understate the problem. You have this part right: "You verify the person signing is who they say they are...", but the liability is different than that of a notary.

If the bank messes up, and the assets are transfered to a party that is not who they say they are, then the bank offering the signature guarantee is on the hook for the entire amount.

Example: Some con-man goes in to a bank with forged IDs and gets a signature guarantee on a form that authorizes transfer of, say, $500,000 from someone else's account to an account he controls. He sifted through trash, or hacked into some database to get account numbers and other identifying information. He isn't who he says he is, but he has all the right documentation and the bank is duped. The transfer is made, he immediately empties that account, and he disappears. The bank providing the guarantee pays $500,000 to restore the lost funds to the legitimate owner. They are insured for this, of course, but identity theft is becoming pretty sophisticated, and I suspect that they do run some risk of being on the hook if they veer even slightly from established procedure. And when it comes right down to it, how does one truly know someone is who they say they are short of fingerprinting, or DNA, or iris-scanning? Document forgery is quite sophisticated. I can see why a bank might be leery.

On the other hand, it's a necessary service so there should be a better way. We shouldn't be required to run around begging banks to do this until we find one that will, nor should we be required to open useless accounts, so we can be "customers", just to get this done. Perhaps every bank should be required to do this as a cost of doing business - for customers and non-customers - with some safety net in place to protect them so they aren't so reluctant to do it. If I can conduct million dollar transactions online with institutions that have never laid eyes on me, this shouldn't be so difficult. It just seems like a very archaic way of dealing with personal identification. I don't have a solution because I'm not in this line of work, but surely there are smart people in this field who can come up with a better way.

RJM | Feb 16, 2013 | Comment #25

I just the other day needed a signature guarantee again.

Fidelity wouldnt link my brokerage account with my new credit union account. It kept rejecting it presumably because its not a checking account.

So they sent this form asking for a signature guarantee. Went to the credit union and the manager was a bit evasive and finally ended up saying his stamp only guarantees up to $100,000 transactions and that if I tried one larger it wouldnt go through. Something about the coding.

I had no problem linking my Ally savings & ING savings with my brokerage account. But apparently their way wouldnt work so I had to send in paper forms.

Im still waiting for fidelity to confirm it.

Anonymous | Mar 21, 2013 | Comment #26

When my wife and I got married, she changed her last name by hyphenating mine on to the end. She is now trying to change her name on her her IRA, but they require a Medallion Signature Guarantee. Our credit union doen't offer the stamp. She isn't transferring or withdrawing the money. We are able to add funds monthly using a check with her new hyphenated last name, but they won't update the last name on the account without the stamp. Its very frustrating and we are probably going to "roll" the funds into a different company because of this. Ironically, the company requiring the stamp can offer no help on where to obtain the stamp that they require. Any suggestions?

Anonymous | Mar 26, 2013 | Comment #27

I, too, am having a similar problem. My mother died last year and I am the executor of her estate. Several years ago, her insurance company demutualized and she was given a nominal number of shares worth less than $3,000. I was told that I had to get a gold medallion signature to have the shares transferred from her name to her estate. I went to the bank where she did (and I do) business and met with the bank's financial officer. I was basically told that if I were to set up a brokerage account, they could do it but otherwise they couldn't. I in no way want a brokerage account with this bank. I don't see why, since the bank is holding her money, which would certainly cover what the stock is worth, the bank refuses to provide this service.

Anonymous | Apr 24, 2013 | Comment #28

Kemark is the organization that issues the Medallion stamps. Here is what its website says:

http://www.kemarkfinancial.com/stamp.html

:: STAMP & SEMP PROGRAMS ::

The Securities Transfer Agents Medallion Program (STAMP) and the Stock Exchanges Medallion Program (SEMP) are signature guarantee programs endorsed by the Securities Transfer Association (STA) and recognized by securities industry participants in the United States and Canada. The combined membership of these Programs exceeds 7000 Guarantors.

For over one hundred years, Issuers of Securities and Transfer Agents have relied upon the signature guarantee process for the transfer of securities. This process, codified in the Uniform Commercial Code (UCC), makes the Transfer Agent liable for improper securities registration. To register or re-register a security, the Transfer Agent or Issuer relies upon the warranties made by a Medallion Guarantor when placing a Medallion Guarantee Stamp on a security, namely, that the signature is genuine, the signer is an appropriate person to endorse, and the signer had the legal capacity to sign.

SEC Rule 17ad-15 requires that Transfer Agents adopt an equitable methodology for acceptance of signature guarantees from eligible Guarantor institutions. To comply with the SEC Rule, Transfer Agents approved three Medallion Signature Guarantee Programs, STAMP, SEMP, and MSP (Medallion Signature Program).

For investors living abroad, if a Medallion cannot be secured from a branch of a US or Canadian Medallion Program member, the investor would contact the Issuer or Transfer Agent for information on alternative processing.

Alskar | Jul 11, 2013 | Comment #30

I've gotten Medallion Signature guarantees from my local Fidelity office about a half dozen times. They ask a bunch of questions to "prove" my identity and then they stamp the forms. No fuss, no muss. I'm a "Premium Services" client at Fidelity, but I don't think that mattered to them.

I also get paperwork notarized (as in Notary Public) by them.

I find Fidelity to be easier to work with than any bank or credit union for this type of thing.

Anonymous | Sep 5, 2013 | Comment #31

Our nineteen year old grandson needs to have a Medallion stamp to have his recently deceased mother's name removed from shares of stock initially putchased when he was born by my deceased sister. His bank indicates that they only have the Medallion stamp at another bank branch in a smaller town nearly fifty miles away. That branch requires an appointment and cannot guarantee that the person with the stamp would be there. We have gone to B of A where his father banks and they will not authorize the stamp as my grandson is not a customer. I have gone to our branch of B o A (in another city) and they cannot authorize the stamp. I called our credit union where we have an account for our grandson. They do not have the Medallion stamp. These shares of stock are minimal totaling less than $1,000. The American Transfer & Trust rules require this stamp simply to delete my daughter's name as custodian for the account. This has become a problem for the family when we have so many other issues to manage after the recent unexpected death of my daughter, the mother of my grandson. Any suggestions?

Anonymous | Oct 7, 2013 | Comment #32

Me and my friend went into a bank last week to open a new account. Not only did she have a $2 million medallion stamp, the green one, we went into a bank of America and she got full faith and credit. The bank was ecstatic bout opening up an account WITH an out of town id. She even has an unlimited one. She wanted to open a trust account but needed her trust documents. they tried to keep her on the public side by opening bank account. she knew her status when she saw the paperwork stamped and signed by the treasury department. thought she didn't know what she was talking about when we were trying to establish the trust account the girl at the bank tried to keep us on the private side. then she had the nerve to ask her what took you so long...we try later on to make a auto purchase with the medallion stamp they acted like they didn't know what it was. then said..."this is a bank draft"... thats what your suppose to use to make auto or home purchases. What's up with that?

Anonymous | Oct 9, 2013 | Comment #33

This is actually the ONLY reason I keep a checking account with a bank these days. Whenever I need a signature guarantee, it's easy and free. I do all my banking elsewhere.

Anonymous | Jul 7, 2014 | Comment #36

Bank of America has discontinued this service unless you have a brokerage account with Merrill Lynch,

Anonymous | Jul 22, 2014 | Comment #37

Bank of America will no longer give medallion guarantees to their account holders. They require you to have investments in Merrill Lynch before they will provide this service. And they have NO alternate way for you to get the required guarantee. Wells Fargo still provides the service to account holders, but only the bank manager can do it, and he/she also fills out a very intrusive form about the nature of your investment.

Charlie | Jul 31, 2014 | Comment #38

Bank of America no longer provides Medallion Signature guarantees for its account holders

Anonymous | Dec 29, 2014 | Comment #39

DiD the Bank give you a reason why they no longer provide Medallion Signature guarantees?

lgc in NJ | Feb 4, 2015 | Comment #40

I just went into my local Bank of America and was told they no longer offer Medallion signature service.

Anonymous | May 21, 2015 | Comment #41

Me too!. BoA no Longer offers this and we have no idea what to do! We don't have an account with any other bank except John Hancock retirement accounts. This is ridiculous! We absolutely have to get our stock certificates stamped!!! Any help or suggestions?

Anonymous | Oct 21, 2016 | Comment #66

Looking myself, no one will do it without an account there.

I hate Ally Bank | May 22, 2015 | Comment #42

Ally bank requires this stamp in order to transfer out my IRA to another bank! This IRA contains only cash, no securities! Clearly another abuse by Ally!

Anonymous | Jul 2, 2015 | Comment #43

Bank of American will not do a Medallion signature guarantee.

Anonymous | Jul 3, 2015 | Comment #44

Not many banks do, but I recently got one at Capital One Bank. It does not surprise me that Bank Of Amerca does not provide this service. They are better at giving their customers a colonoscopy.

Anonymous | Oct 27, 2015 | Comment #48

I was told by Bank of America customer service that they no longer offer medallion guarantees.. )ct 2015 Check with your bank before you go!!!! Also I was told Santander bank may do for non customers,

Anon456 | Dec 10, 2015 | Comment #49

Bank of America told me yesterday (12/09/15) that they no longer provide the Medallion (signature) Stamp. I hope readers will comment on where they are still getting this service. I am not aware of any credit unions that provide the Medallion Stamp.

Anonymous | Dec 10, 2015 | Comment #50

Check with Capital One Bank and delete the no good Bank Of America account.

Anonymous | Mar 25, 2016 | Comment #52

Some of the information in the preceding comments is out of date and or incorrect. I visited 3 Bank of America branch banks in Encinitas, California yesterday including the one I bank at on a regular basis. All three told me the bank had discontinued the service (Medallion Signature Guarantee). Finally, the third branch manager informed me that B of A had discontinued the service a year ago. It was not just the individual branch. I tried Wells Fargo and United Banks. Both required I have an account at their banks in order to get the service. I informed the last branch manager that I was discontinuing all banking activities with B of A after nearly 40 years of banking with them. I suggested she pass that information on to her superiors in BofA. She said nothing. I noted to her that she was just informed that I was closing all my accounts with B of A and that she did not even ask my name! I am off to USAA Bank this morning to get the job done and to transfer all my banking from B of A to USAA Bank where I recently opened accounts due to previous unsatisfactory actions by B of A on unrelated matters.

a

ROBERT R BOTTON

Anonymous | Mar 25, 2016 | Comment #53

I see that BOA gave you their standard procedure. The standard procedure that was described in comment #44.

Anonymous | Jul 13, 2016 | Comment #57

I am having the same issue with B of A. All my money has been in their bank for years and now they cannot assist me with one thing.

Anonymous | Jul 13, 2016 | Comment #58

Wait until "they" call a loan...even if you are current in payments...that is when "they" really need the money and an easy way to get additional capital (quick, in most cases) by calling in loans and not publicize it!

Lee Taylor | Jun 13, 2016 | Comment #56

Bank of America no longer (June, 2016) provides Medallion signature guarantee service even to their best customers.

Disappointed! | Jul 24, 2016 | Comment #59

Beware! Following my husband's death, nightmares were further provided by banking personnel who did not know or understand that when a document requires a Medallion Guarantee, it MEANS EXACTLY THAT! Do NOT let anyone tell you that just because a lower dollar amount is involved, you do not need the Medallion stamp! YOU PROBABLY DO! It cost me extraordinary time and impositions on people who nicely drove me to these locations, but their and my time was wasted without the Medallion stamp! DEMAND IT!

Anonymous | Mar 1, 2017 | Comment #69

Even if you DEMAND a Medallion stamp, no one is required to give it to you, especially if they don't feel comfortable doing it.

Anonymous | Aug 15, 2016 | Comment #60

You list Bank of America as one to go to for the medallion stamp. I was told that they do not offer this service. I am a member of their bank in Bethlehem, Pennsylvania!!!

Anonymous | Aug 15, 2016 | Comment #61

Should be a good enough reason to quit Bank Of America. Poor service and ultra low savings rates keeps me away from BOA.

Anonymous | Oct 21, 2016 | Comment #65

Correct Bank of America will not do them anymore. Also if you don't have an account where they do them they won't do them for you even if you pay them to do it!

Anonymous | Sep 1, 2016 | Comment #63

For an good example of why Signature Guarantees may be harder to get today. Go to youtube dot com and search using "Attempted stolen inheritance? Or just plan old beneficiary discovery with a touch of mail fraud?"

Surviving spouses can use Disclaimer of Interest forms to embezzle money from named child beneficiary's.

Charlie Blackbird | Oct 17, 2016 | Comment #64

My understanding is that if the securities are held through a broker, a Medallion is not required. A Medallion is required only when you hold the security certificates in a physical certificate form. Do you agree?

Bill | Mar 8, 2017 | Comment #70

Better update your comments regarding BofA. I have been a customer at BofA for 35+ years. Went in to get the medallion signature guarantee for an 401K roll over, but they say they don't do it any longer. Better yet, the guy in the bank told me it was a change in federal law and banks don't issue the guarantee any longer. Went to Wells and US Bank, both issue the guarantee, but only if you are a customer. Thanks BofA

DOA | Mar 8, 2017 | Comment #71

I have been a customer at BofA for 35+ years? Have not understood yet why anyone would do business with this bank.

LuvCD | Mar 9, 2017 | Comment #72

DOA. Which one is "this" bank? BofA?

none | Mar 22, 2017 | Comment #73

Be prepared to waste a lot of forms trying to get a gold medallion stamp. Trying to get the gold medallion stamps on W9 forms. First bank could only approve up to $250,000, after we signed the form. Next bank wanted to see the actual certificates after we signed the form. Third group wants to mail the forms to corporate office. What a royal pain. Why don'T we go back to notaries. Lot easier. Soe insurance companies bright idea to make a lot of money, but then place so many rules on the user that it is not practical.

P falls | May 5, 2017 | Comment #74

My mother passed away in 2005 ,and I just found out about this acct she had.For me to get the funds I need a medallion stamp or a signature stamp guarantee.The problem is everyone I've talked to says I have to have an acct with them.And my credit union seems to be stuck on stupid when it comes to this.Is there any way I can get this signature without an acct

John | May 6, 2017 | Comment #75

Trying to transfer stocks from deceased father to my mother. Form requires Gold Medallion Stamp. Local bank first asked for current valuation statement on securities (about 40 shares at 50 bucks a share). I had given them an account statement that was 4 months old and they first requested an updated statement - would not stamp the form without; they commented that they would not do for any amount over $100,000. When I pressed that there was no way the value of share my mom wants to transfer is over a 100K (MetLife shares) and that they could check valuation online they backed down from demanding a more current statement.

Next, our bank said they could not transfer as they had no way of knowing my mom was Executor of my deceased father's estate. I provided them notarized copy of my dad's will that lists my mom as Executor, as well as a death certificate. They then said that the will could have been amended, subsequently, and perhaps my mom was not really Executor - they will not stamp the transfer of assets form that my mom is trying to execute.

Any feedback regarding above? I was dealing with local branch manager who was talking to their "financial advisers" in a branch some miles away. We live in a small town and there are no real options for other, local banks. Not sure how I will get these shares tranfered and need the money for my mom.

Bogey | May 6, 2017 | Comment #76

Can't help you with your problem. Banks are notorious devils to deal with and some branch managers are asinine.

The bank my parents dealt with didn't even know how to handle a Revocable Trust Account that they voluntarily set up with the help of a lawyer. I was on the verge of having to higher a lawyer to get a court order before the bank would release the remaining funds in that trust account to me as last remaining survivor named in the trust. I had to send a copy of the Trust Account to their main office and finally got the funds released to me.

That same branch bank had had a copy of the original Trust Account on file at one time when the trust was first established, but couldn't find it.

Suzy1 | Aug 13, 2017 | Comment #79

I am trying to get the medallion guarantee stamp at my credit union, where I have had an account for 35 yrs. They will not give it to me until I provide proof that there is no other beneficiaries, provide current statements and proof I am allowed to have the transfer in my name. This is for a combined total of $1200. (3 separate accounts my mom had.)

Dunmovin | Aug 14, 2017 | Comment #80

Why are you entitled to funds? How is the account held?

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