A friend of mine was a depositor at Whacovia Bank with a money market account of long standing. When the bank became Wells Fargo, he noticed the interest rate was slowly and surely being whittled away to the point where he became concerned and mentioned he would have to do something. We decided to do some research. I worked the east side of the county and he the west. Our focus was money market accounts and when completed we found that, yes indeed, the interest paid on his tiered account was, on average, sub-par to other similar tiered accounts. What To Do? He could have easily moved his money to another bank but thought it prudent to give WF at least one chance to retain his business. So fortified with the knowledge gained from recent comparisons; a legitimate concern and courteous manner, he met with the manager and wanted to know if something could be done. The manager reviewed his account and asked what he would like to see. The fellow told him and guess what? With a few taps on the keyboard, my friend was now enjoying an interest rate that predated the rates Wells Fargo was offering at the time! Have you had a similar experience and how did it work out?