The other week my Dad found a COD slip from April '95 that my grandparent opened as custodian for me as a minor.
The COD states the maturity date was October '98, and notes the renewal policy as "Automatically Renewable: New rate will be determined on maturity date."
I went into the bank to see what the status of this CD was. They said they have no record of it, that they destroy their records after 7 years, and that they probably tried to contact me or my grandparent at some point; we should check his estate or state treasury department sites for lost money.
My grandparent died in 2001 and I don't ever recall seeing correspondence on this; I don't know if they tried to contact anyone, and the paper I have marked COD doesn't say paid on death, or anything about the account expiring.
In the end they said there's nothing they can do, and the slip I have (which notes the dates, my SSN, the amount, the rates, interest payment annually added to principal, and is signed by an officer of the bank) is only a "receipt" - that without them having a record of it under my SSN or by examining the slip... they can't say if I already cashed it out, or if it ever existed.
This doesn't seem right and I want to determine my next steps to get this bank (Parkway Bank) to cooperate, but first wanted to hear opinion from here on the situation in general, and any advice you might have - thank you