Lost In Mail?

mqt4n6
  |     |   16 posts since 2015

When a "direct transfer" of funds from one IRA to another IRA at a different financial institution is requested, a check is mailed. For the second time in the last several years I apparently had one of these transfers lost in the mail. Unfortunately there was no tracking information available, but the forwarding and receiving banks immediately concluded the check was lost in the mail. The first time the check was for over 100k, the more recent check lost was over 240k. It usually takes several weeks to get the transfer completed when this happens (2 weeks waiting for slow mail to be delivered, another 2-3 weeks to get "stop payment" and an affidavit from receiving bank and a reissue of the check). During this time the money is in limbo somewhere. So I am wondering why in my lifetime, have I never had anything lost in the mail except for 2 large checks mailed for my benefit from one bank to another. Is there a conspiracy by banks to delay withdrawals of large amounts by claiming checks were lost in the mail? Is the money pending withdrawal held in the bank's float account earning interest for the bank? I'm frustrated and getting a little paranoid, I guess. But has this happened to anybody else with "direct transfers"? I wish banks would send checks with tracking information available.



Answers
me1004
  |     |   1,379 posts since 2010
I'm surprised to hear they transfer IRA money via postal mail, and not even tracked. Gee, all other checks are cleared through the ACH -- a paper check MIGHT be sent later, but by law it is not necessary and it does not delay your deposit. Why ever would you handle IRA money differently!

For the amounts of money in an IRA, that sounds incredibly negligent, bordering on criminally negligent. But since all here seem to think that is routine, I guess its OK with the powers that be. I would wish someone would bring a lawsuit about such a delay, and get a finding the liability was on the sending bank or receiving bank or both. The sending bank could have at least chosen to send with tracking -- they make a lot of money off your IRA, and will continue to do so until that check clears, its not like a couple bucks for tracking is going to bankrupt them.

The mere delay is bad, but for large amounts, the lost interest can be a lot. Consider his $240,000 amount. If he/she was going to get, say, 2.0% APY (and he/she can get more now, and in a more normal interest environment would get a lot more), the lost interest for even the low side of time he/she is quoting, four weeks, would be about $368. That is money the BANK will be making on his money, they still hold it until the check is cleared! And the bank is going to keep that windfall, instead of simply paying him interest, since they still hold his money, while the check is lost!

Why do we not have a law requiring them to continue to pay him interest during that time the check is lost, and at a reasonable rate, not the nearly nothing savings rate the money was put into the day of transfer after being in a CD at 2%?! That is only fair, and it at least would be a disincentive to create delays -- and maybe intentionally -- and blame it on the post office. (Over the years, I have noticed that every time a BANK or other business screws up, they blame it on the post office -- every time, not even any research to determine that! But as noted here, the delay seems always to be only with the one place, repeatedly, no other mail.) Making the bank continue to pay interest during that delay -- which would not even be any loss to them since they still hold the money -- would make it clear the responsibility is the bank's.

I did a custodial-to-custodial IRA transfer once some years back. Mine went smoothly, fortunately, was done in, as I recall, two days. I'm not sure I knew that was postal mail rather than ACH.
mqt4n6
  |     |   16 posts since 2015
Thanks for your response, and that's exactly how I feel about it. Somewhere the 240k is generating interest, and also I have been deprived of the opportunity of a timely reinvestment. I will try hard to have the checks be trackable by the USPS in the future. Now I don't know who is at fault---the originating bank, the USPS, the receiving bank. Being able to track the check would provide the answer. After this happened twice to me with large dollar amounts being transferred, I started having conspiracy theories. That is why I wonder if this has happened to anyone else.
Ally6770
  |     |   4,292 posts since 2010
My sister had a trustee to trustee transfer done from a credit union 30 minutes away to one in our hometown. It had been 4 weeks and the receiving credit union said they had not received it. When we went to the office of the person who does the follow through of the transactions the check was sticking out from underneath her phone. They ended up giving her interest from 2 days after the postmark.
You can have request and pay for an overnight transfer from most institutions or at least pay for a registered return receipt requested and follow the check throughout its journey and print the copy of the signature of the receiving person.
Kaight
  |     |   1,192 posts since 2011
Right or wrong, I invest my IRA funds into bank or CU certificates of deposit. Have been doing this for well more than thirty years. Never once in all that time have I done a custodian to custodian transfer. Instead, I always take possession of the IRA funds myself on day of maturity. The IRS gives me sixty days to re-invest into a new IRA with a new custodian. Sixty days has always been MUCH more than enough time to find a new home for my IRA. I quite literally have never had a problem, either, with the IRS using this approach.

I have no clue why people choose custodian-to-custodian transfers, placing their IRA fate into the hands of others. The tales of woe when using this choice are legion. Still, to each his own I guess.
mqt4n6
  |     |   16 posts since 2015
I can understand how that works for you. But I need the option of more than one "rollover" a year, necessitating an unlimited number of "direct transfers". Thanks for your response.
Anon456
  |     |   249 posts since 2011
I agree with you, until the IRS changed the rules a few years back.
CAREFUL. IF you get a hiccup or step on the IRS toes, it may take a year or two for them to come see you for tax due on that DISTRIBUTION. Best to take the delay and use trustee-to-trustee direct transfers. YES - it may take 2-3 weeks, so most of my IRA CD's are in two or three year maturity so I don't get short term movement with those delays. If you have many CD's, it is easy to accidentally forget that you have already had one transaction, and the second is now taxable. FYI - lately I have found more and more of these firms will accept FAX copies rather than originals, so it does help speed things up.
Kaight
  |     |   1,192 posts since 2011
I disagree, but for the record:

All my IRA funds are Roth IRA. I can take a "distribution" any time I want with no imposition of tax whatsoever. Regardless, it has never been an issue and never will be.
topkapi56
  |     |   48 posts since 2011
My only IRA transfer nightmare occurred when one bank coded it as a transfer and the other coded it as a rollover. It was quite a pain to get that straightened out. Since I have no need for many transfers, I just take possession of the check and take it from one bank to another. Not only do I have certainty the money gets where I want it to, but I can also watch the person at each bank as they code it on the forms correctly.
topkapi56
  |     |   48 posts since 2011
Oops! Of course, I do understand that if you cannot visit one bank or the other because they are online banks or the distance between is prohibitive, my method would not work. :-)
mqt4n6
  |     |   16 posts since 2015
I finally had my IRA check deposited. (See my original posting) It took 14 days from the time of mailing from a Brooklyn bank t arrive at a bank located in El Pado, TX. It was not lost by the USPS. After conversations with both banks, I believe the originating bank mailed it promptly, but the receiving bank may have been the cause of the delay. I can't believe the USPS took that long. Anyway I have my faith restored in our banking system somewhat. My conspiracy theory was proven wrong. Maybe just inefficient banking procedures or slow USPS.
Anon456
  |     |   249 posts since 2011
Same here, many times. Seems it usually is the receiving org. Originating may take 3-4 days to receive, verify, and close the paperwork, maybe another 5-6 days transit, then .... the receiving org can take another 5 days. No good reason. I know the paperwork goes into central receiving, then off to the IRA department, then maybe 3 days for it to get noted online. Could be checks and double checks, but does not seem efficient. Some credit union transfers take less than a week point to point, and others can easily be 2 and even three weeks. So I no longer do 1 year CDs for IRAs. Too much dead time, and not much you can do. Not worth taking a chance with the IRS saying it is now taxable because someone did not cross the T or dot the I.
me1004
  |     |   1,379 posts since 2010
So it seems the entire issue was the receiving bank taking a good week and a half simply to process, something they could have done easily the same day they received the check. Yet the entire time, instead of telling you they had it but it is sitting on the side until they get around to bothering with it, they blamed the post office -- like I said in my post above, all the places always blame the post office, even as they know they are the ones delaying things.

It would be interesting to determine when the receiving bank cashed that check -- maybe four days after it was mailed!

Still, even under this circumstance, where it is the receiving bank causing the delay, since the sending bank still has the money because the check has not come through, the sending bank should still have to be paying you interest. (And I would say the same for any check clearance.)

The government has requirements about how fast your typical ACH transmittal must be deposited. Perhaps this is why these banks are mailing these funds instead of sending through the ACH -- so they can game the system and "lose" your money for maybe two weeks. It doesn't take two weeks to do the paperwork to open an IRA, that can be done easily same day the check is received. We need banking rules to require these funds be deposited same day received, no matter the method of transmittal -- of course, the problem with enforcing that is the difficulty in the government being able to know when something in the mail was received.

I'm not sure tracking is the issue here. With no federal requirement about how fast they must deposit something received by postal mail, unlike via ACH or fed wire, they would delay it anyway.
Ally6770
  |     |   4,292 posts since 2010
The paperwork is already done before they request the check. The only think that has to be done is to deposit the check.


The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.