My Chase SA Was Hacked Into For $2600, Then Reversed. At One Point, They Said I Could've Been Liable.

evansears
  |     |   14 posts since 2017

You aren't protected by FDIC. If you don't follow their procedures, you can be stuck. I spoke to Ally where I have six figures and they were evasive, only saying every case is investigated. I have $240K in 5 year CDs at both NASU CU and Northrup Grumman CU. Are you telling me these can vanish completely and I have no protection if someone gets my password?



Answers
paoli2
  |     |   2,641 posts since 2011
This is the reason I try not to keep large sums at one bank or credit union. Too many people can have access to the funds at one bank and even pass the info to outsiders. It's not a joke any longer that there are really people who forgo any interest and hid their money at home or someplace else they feel is safer than a bank. I haven't gotten to that point yet since I need any interest I can get but I do feel it must be spread around as much as possible. When we entrust our money to any institution, I feel it should be their responsibility to protect it but unfortunately it doesn't seem to be that way.

BTW, what are these FDIC "procedures" we are supposed to follow? Can you advise where I can find them so I can make sure I am following them? Thanks!
evansears
  |     |   14 posts since 2017
Thanks for the advice. So far, the best steps I found were in this Forbes article:

https://www.forbes.com/sites/moneybuilder/2013/01/15/what-happens-if-your-bank-account-is-hacked/#3d8131e677aa
Kaight
  |     |   1,192 posts since 2011
I am posting in support of paoli2's thesis. I agree it is wiser to spread one's nestegg around among a number of financial institutions, even if that means loss of interest. I cannot say I have followed this course throughout the many years. But I have done so in more recent years.

It is better to be safe, or at least safer, than sorry. It is imprudent to have on deposit at a single financial institution any more money than you can afford to lose owing to fraud, against which neither the FDIC nor the NCUA offers protection.

ETA

Personal anecdote

I have never lost money at any financial institution because of fraud.  But a large account of mine was penetrated.  The misdeed was done not by bank employees, but instead by persons employed by a third party services company, trusted and paid by the bank, and given access to bank premises and our accounts.

Even though I lost no money, and the bank apologized, this was not an enjoyable thing to experience.  
Bozo
  |     |   1,375 posts since 2011
Kaight, user-name and password hacking is (sadly) routine these days.
evansears
  |     |   14 posts since 2017
Password Managers are prime targets, IMHO. I have tried Mint.com and I still wonder how safe it is
Kaight
  |     |   1,192 posts since 2011
No dispute, Bozo. However It is not to that I was making reference. My concern is with dishonest financial institution employees.  And in addition, as my personal anecdote makes manifest, with dishonest persons not working directly for the financial institutions but having, nevertheless, access to our accounts and records because they are trusted by the bank or credit union.
paoli2
  |     |   2,641 posts since 2011
My "thesis"?? But thanks for the support Kaight. BTW, if you'll really want some insight as to how paranoid I am about protecting our finances, would you believe I don't even list our banks and/or credit unions in my bookmarks or any place in my computer. It's a bit tedious having to google them up every day if I want to check something but this way if any of the bad people ever try to look over our finances, they won't find them saved on this computer. We had to work hard for any money we have so why make it easy for the thieves.
Kaight
  |     |   1,192 posts since 2011
You are surely welcome, paoli2. And I do not view you as paranoid at all.

Just a humble suggestion, though, which might make your life a tad bit easier:

Consider storage of all your bank links, and any other sensitive links you prefer not exposing to hackers, on a thumb drive.  You would plug in the thumb drive as required, and unplug it immediately following use of the data it contains.  This could save you some Googling while still providing electronic access to your critical addresses and links.

I personally make extensive use of thumb drives in order critical and personal information not be exposed to the net while I am online.
paoli2
  |     |   2,641 posts since 2011
Kaight: Thanks for thinking I'm not paranoid but what is a "thumb" drive?? I am an old timer (well "younger" old ) and when asked if I have a "Smartphone" always answer "No but I have a great cheap "Stupidphone"".

My Dell desktop is W7. Does it have a "thumb" in it I can access? If, yes, then is it easy enough for even "me" to find it?? Thanks for any help!
Kaight
  |     |   1,192 posts since 2011
Sorry, paoli2. Did not intend to assault you with technical gibberish. A thumb drive, also called pen drive or flash drive or USB flash drive or jump drive or memory stick, is a portable storage device that plugs into the USB port of your computer. These drives are typically roughly the size of a person's thumb.

You can store whatever files, whatever information, you wish on the thumb drive. But once you detach the thumb drive from your online computer, the information it contains no longer can be accessed by hackers. Thus, in your situation, you would attach the drive for only a brief amount of time, then remove it.

If you have a child or grandchild in your life, that person would most likely be able to demonstrate all this for you. Then you could decide if the idea works for you, or not. Thumb drives are useful for all sorts of information storage, stuff you do not want available to hackers. To offer examples of things oftentimes used when opening new accounts, I store the following on thumb drives:

*copy of signature
*copy of driver's license
*copies of telephone and utility bills
*copy of ACC certificate
*copy of social security card
*etc.

Ready access to all those things speeds matters along when one is applying for a new banking account. But none of that stuff is anything one would want to expose to hackers.

I bought my first thumb drive roughly fifteen years ago, a tiny 256MB drive.  It still works and remains in use today.  But drives available now have MUCH larger capacity and upgraded speeds (USB 3.0 and better).

Finally have no fear, Windows 7 does a fine job with thumb drives.  I know this because I use Windows 7 myself.  
paoli2
  |     |   2,641 posts since 2011
Thanks for the education on the thumbs, Knight. Sounds like just what I need. Next time I get a chance to stop by Best Buys, I'll see how much they cost and might end up buying one. As it is now, I really only bookmark things I want to return to which are not financial. Would be great to actually have a way to "save" stuff I want to keep. Much appreciation for the help!


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