Folks, I found out some information this week which I think needs sharing. I have never had a concern about buying brokered CDs for my spouse's Rollover IRA since upon maturity the money always went into the brokerage's Cash Reserves so that I could, in turn, buy another new CD. This week I did just that but due to a concern I had to call them back. I got another agent and in our conversation, he shared with me that the brokerage has a new policy for the CDs. Upon Maturity, the brokerage gets another CD of the same type purchased (2 yr, 5 yr. etc) with whatever interest rate they have at the time and the former CD rolls over into that new CD without the customer having to call and do anything.
Well I was shocked and insisted on them noting in my spouse's file that they are NEVER to purchase any CDs for us! I am his authorized agent on the account and I need the funds to go into the cash reserve so that I can withdraw what he needs for his RMD each year. If they put it into another CD, I will be stuck trying to sell it on their secondary market which even they know is not always possible. I told them they should send letters out to customers making them aware of this new policy. I was very disappointed with Fidelity for their actions and insisted they make sure my new CD did not have this on it. They checked and made sure his account has "NO ROLLOVERS" marked on it but I have to make sure I always remind the agent whenever I buy a new CD now since frankly, I will not leave this for them to take care of. I am also calling his other brokerage today and find out if they have this new policy too.
For anyone having accounts with Fidelity, and you do not want to be affected by their new CD policy, I suggest you might want to contact them and let them know if you will allow them to buy the new CD for you upon maturity.
People might not want another CD for the same term as the one which matures and will be stuck battling the Secondary market if they don't keep it until maturity. IMO, this is not the responsibility of the brokerage to decide which new CD we will have.