I had a JC Penny's Card and became ill after 10 years of paying my card on time. Synchrony Bank began calling and mailing me bills to pay my card. It was a while before my health changed for the better, and I called and had them take out 1 (one) authorized payment, in which they took out.
I started working and with my first paycheck I called and paid my bill in full.
This morning, I got my first paycheck and see that Synchrony Bank went into my account and took a payment of $51.00 that I did not authorize. I told them that my mortgage was the only thing scheduled, and that Synchrony Banks deduction put my mortgage in the red.
When I called they said that I authorized it, and I said why would I authorize something that I paid in full? They could not answer my question.
They told me that they would "MAIL" me the $51.00. I asked what about the bounced fees that they caused. The Rep told me it was nothing that they could do. I will never enter another JC Penny's Store again in my lifetime.
Stephanie Harris-Beecher
