A relative bought two CDS (1983 & 1995). She found them in a safe deposit box, and we have been trying to cash them for two years. BoA will not give her her money. They say she cashed them in. She would never have tried to cash the CDs without taking the original with her. They say she cashed the CD WITH 11 CENTS IN INTEREST (after years of automatic renewals). My aunt has her interest statements.
Any suggestions???????