Ally Bank Alternative

Bindarb4
  |     |   2 posts since 2022

IMHO Ally Bank has been the benchmark of all financial institution…..that is until lately. I’ve been having many issues with their website and customer service. Issues include, excessive wait times, bill pay not working and now their two factor authentication process…...limitations and restrictions. Talking with their technical and management teams indicate Ally is fully aware of the issues and the customer dissatisfaction its causing but as of now, no change is planned. Any suggestions of alternative financial institutions which can be used as a hub, offer reasonable interest rates and works as well as Ally used to be?



Answers
Kaight
  |     |   1,192 posts since 2011
Have you considered or even looked at Alliant? An amalgam of Alliant and Ally works for me.
Bindarb4
  |     |   2 posts since 2022
Yes.....I do have an account with Alliant and yes I agree that a combination of Ally and Alliant is just about perfect not only as a transferring hub but their transfer pushes often count as a direct deposit.....useful in capturing bonuses. Was hoping to find others without the pain of actually opening the account....for example Capital One?


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