Yesterday I went in person to open a 3 month 5 %certificate in the name of my living trust ( which uses my ssn) at Washington Federal for tax purposes, using my SSN. I have been going through this process since the early 2000s. I already have a trust savings account at Washington Federal. After 2 hours with two people on the phones talking to ‘back office’ to find out how to do it, I finally left with a certificate paper with the name of the trust but an incorrect address. One agent was going to figure out how to correct the address, correct it, mail it to me. Instead he called me back and said he had just learned he could not issue the certificate titled to the trustusing my SSN. I told him he was misinformed. In the past I have had cds there in the name of my trust. He said he would ‘send the problem up to a higher level and call me on Wednesday. I told him both my trust lawyer and tax preparer agree with me. I am getting sort of tired of essentially training financial institution agents about trusts. They also kept asking who I wanted as beneficiaries ( all that is laid out in the trust of course, and they have the trust papers. I have all my fixed income cds in the name of the trust, and I am not about to start having them in my name with the trust as beneficiaries. I don't want to mix things up and complicate them for my beneficiaries - I am getting older and that day could be coming sooner rather than later. Does anyone else have trust cd ( using your ssn) issues with Washington Federal?
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