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How Common Is It For Financial Institutions To Not Support Mint?

jack12
  |     |   307 posts since 2021

I had a issue with one a few months ago and since they couldn't or wouldn't get fixed so I just closed the account.

Now I have another--a small local CU that I have not used for much of anything in a long time. It would not update for a week so I called them and asked when to expect it fixed.

Rather than say we're not sure, he said we don't support it anymore.

So I removed it from mint but also sent off an email to the CEO.

This very same CU had 2 incidents in the past few years.... I stopped at one for a shared branch deposit only to find out that they don't take them at THAT branch.

SMH

And another time, someone, somehow charged my account for someone else's collection bill.

I found out because of Mint. It was fairly easy to resolve, I just signed a letter saying it was not mine and they remove it and the overdraft fee. And I turned off overdraft that I did not know I had?

But now with them not supporting mint I am thinking about just closing it too.

But i guess even if I closed it somehow someone could charge my account again and create an overdraft fee?

It just seems hard to grasp how a credit union with 40,000 members and an A health rating just decides not to support mint.

How common is that?

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Answers
Confused1
  |     |   87 posts since 2018
I ran into the same issue with Quicken so did not renew my subscription. Easy downloading from all my different institutions was all I really needed it for and one by one they either stopped working entirely or it was to much of a hassle because Quicken kept changing stuff all the time. I still keep track of my worth in Quicken and have to manually enter my transactions which is a pain but this way I'm the only one that knows all my passwords and I because of that I feel a lot more secure.
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3
Rickny
  |     |   1,296 posts since 2017
What's Mint?
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txFish1
  |     |   476 posts since 2023
I think it is an all in one app that connects all of your financial accounts. You can combine credit cards, loans, cash and investments and view and transact everything on one APP. I do not know anyone that uses it so I am not certain what its capabilities and limitations are.
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