I only ever want to open a CD with a bank that does ACH payouts for maturing funds. So I have been coming to Deposit Accounts to read the info on any bank I'm considering. Over the past couple of years, despite DA saying that banks offer this option, when it comes time to close the CD and get the funds out - I've now had 3 different banks tell me they don't do that and it must be either a $25 wire or wait around for a mailed check. I open online accounts and go paper-free precisely so I don't have to deal with anything being mailed - let alone the lost income from the huge time gap between closing one CD and opening another. The latest bank that this is now happening with is Hyperion. If you examine DA information on this bank, it clearly states ACH for maturing funds. Yet just yesterday I was told they don't do this.
I now contact each bank prior to opening any CD and get IN WRITING that they offer the ach option because DA's information has caused me problems repeatedly. Has anyone else suffered this same problem? It is so ridiculous that in 2024 ANY bank doesn't offer ACH.