When a CD matured this week and I did not want to put more money into this CD, of course I did not get the bonus rate offered for new money.
I emailed them and said if new money was more important that old money and old customers then I would take my money elsewhere and get a higher interest and asked to have the money put in my savings account so that I could have it transferred. I received the higher interest.
Thought this might be of help to others.