Alliant Credit Union is among a handful of financial institutions used as a hub by many who take a "hub and spoke" approach to managing their money. Another example of a popular hub is Ally Bank.
In a kind of failing never witnessed before by most Alliant members, Alliant Credit Union is unable to link via ACH to PurePoint Financial. Thus, those persons having their hub at Alliant are shut out from access to Alliant's customary quick and easy movement of funds between the two financial institutions using ACH.
Reasons for this Alliant breakdown are not entirely clear. Apparently it has to do with failure, at Alliant, timely to update its ACH database as related to new ABA routing numbers. Alliant's system is unable, at present, to recognize PurePoint's ABA routing number. Instead, an error message is returned and the attempted link setup is rejected. At Ally Bank, in contrast, an ACH link to PurePoint Financial can be established straightaway. Thus, those having their hub at Ally are not impacted.
Entreaties to Alliant for remediation have not brought positive outcomes. In at least one instance, Alliant has blamed PurePoint for the problem!! This situation does not reflect at all well on Alliant and is giving some long time Alliant members second thoughts about maintaining Alliant Credit Union as their hub.