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7-Eleven Appears To Have Dropped Out Of The CU Free ATM System

me1004
  |     |   1,381 posts since 2010

I have just received a notice from Pacific Transportation Federal Credit Union that 7-Eleven stores have dropped the Allpoint system, which was part of the free ATM system available to members of most credit unions. The notice said that was effective as of July 1. 7-Eleven has switched to its own ATM system, and that is not one of the free ones available to credit union members. The notice:

Effective July 1, 2017, 7-Eleven stores will no longer be part of the Allpoint Surcharge-Free ATM network. 7-Eleven's parent company is replacing the Allpoint ATMs with their own bank's ATMs. This means ATM withdraw.

I would think this is a big hit to the free ATM system available to members of credit unions as 7-Eleven is all over the place and often was the most convenient, especially when traveling and you don't know the local ATMs but know any 7-Eleven is free for you.

In fact, I just looked at the list of free ATMs near me, and almost every last one of them is listed as 7-Eleven! That meant there will be nothing right near me any more, it will be a good drive away -- and I know those locations, there is literally no where to park. And I'm in the middle of a huge city. Imagine smaller places. A convenience has now become a real burden.

I also note, I checked the ATM-finding system at another credit union to see if it listed 7-Eleven, and that still listed it But I expect you will get a surcharge anyway -- by surprise. It appears not all the credit unions have yet realized this or updated their systems, and so people are going to get misdirected to a free ATM that actually will charge them.

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TheBombingRange
  |     |   104 posts since 2017
http://www.cutimes.com/2017/03/02/co-op-inks-atm-deal-with-7-eleven

They dropped Cardtronics and the Allpoint Network for the Co-op network instead through FCTI.
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me1004
  |     |   1,381 posts since 2010
sorry, mistake, cancel this post.
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me1004
  |     |   1,381 posts since 2010
Thank you for that, rhutnbik. It seems Pacific Transportation FCU sent out a false alarm.
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Ricochet
  |     |   522 posts since 2010
fake news ??
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johnbaker
  |     |   8 posts since 2017
This is really interesting...
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me1004
  |     |   1,381 posts since 2010
Well, to make it a bit more interesting, since we had this exchange way back in early July and realized that Pacific Transportation was just plain wrong, I sent them an e-mail telling them of their mistake.

Since that time, I have gotten an e-mail from them a couple more times over the course of several months saying that 7-Eleven is no longer in the system.

So, even given the correction and a link to the updated and correct information, Pacific Transportation continues to misinform its members.
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Sylvia
  |     |   389 posts since 2012
Pacific Transportation may not be the sole offender. Your post prompted me to try Alliant's locator for surcharge-free ATMs. No 7-Eleven's come up, yet I used one as recently as yesterday to access my account. The culprit is probably a 3rd party system they all rely on for this purpose.
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me1004
  |     |   1,381 posts since 2010
Sylvia, I just checked the Alliant Website, and it shows 7-Eliven in my ATM search.
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Sylvia
  |     |   389 posts since 2012
me1004, You're right -- I missed them. The address for my 7-Eleven is there, just not the name, which used to appear. Maybe this is a Pacific Transportation problem.
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timetodddddduel
  |     |   1 posts since 2018
@me1004 is it possible that your credit union's debit card is not part of the co-op network? It sounds like they were part of the All Point network and they notified you that 7-11 ATMS won't be free for you anymore because the 7-11 ATMS are now part of the CO OP network. Is it possible you misunderstood them when they said that 7-11 ATMS aren't part of your network and that they didn't lie to you? All Point Network is not the Co OP Network. They're different. If you're not part of the Co Op Network then you will be charged a fee at the 711 ATM. That's why they notified you. I thought all credit unions were part of Co Op but they're not. Of my three different credit union accounts TruMark is the only one that isn't part of Co Op so I can't use 7-11 ATMS with that card. You're probably in the same boat.
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me1004
  |     |   1,381 posts since 2010
Oh, wow! After all this time, I think you just cleared it up, timetodddddduel! Yes, it looks like PacTrans is NOT part of the shared branch system of ATMs. They use Allpoint instead. I didn't even know who ran the shared branch system ATMs, had just figured it was Allpoint.

But the list at PacTrans CU is NOT the same as at a shared branch system ATM lookup. Those are all Allpoint ATMS, and the shred branch system apparently is not Allpoint.

That is the only CU I have noticed that has a big, free ATM system that is NOT the shared branch system ATMs.
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